The Watch Club Reviews 

384
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've had the pleasure of purchasing 2 incredibly unique timepieces at The Watch Club. Matt took care of me both times, and each experience was better than the next. His knowledge is infectious, his de... See more

Rated 5 out of 5 stars

Buying from strangers via the Internet can be an adventure. But must not be. The entire communication with Matt from the Watch Club has been flawless from the start on and I felt being in caring, good... See more

Rated 5 out of 5 stars

Made two purchases from The Watch Club, both online. Received great service from Matt on both occasions - fast response to enquiries, fast delivery (amazing Christmas wrapping too!) and great follow u... See more

Company details

  1. Watch shop

Written by the company

Based in the heart of Mayfair, London, The Watch Club specialise in the buying, selling, & part-exchanging of both vintage and modern wristwatches. We’re fiercely proud of our high expectations when it comes to the condition of our watches; we make a point of always having the country’s best examples of pre-owned and vintage wristwatches in stock. We do not re-paint the dials of vintage watches, nor do we heavily polish the cases. As with old furniture and motor-cars, original finish is pre-eminent. We understand that buying a good watch can be a significant moment in our customers’ lives, we do not place ordinary commerce ahead of pure experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

384 reviews

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4.8

All reviews

(384)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

In store purchase

Matt was extremely professional, welcoming and knowledgeable. Various watches discussed in my price range and I got to try on several watches before settling on another submariner (there is obviously something I like about subs)! The watch is immaculate, and it was very fairly priced. Matt removed links to get the fit correct while we waited and couldn't have been more helpful. A bonus was my other half was kindly gifted chocolates for her patience whilst we nerded out about watches! Many thanks Matt for an amazing watch and a great experience.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

A completely spontaneous walk through…

A completely spontaneous walk through Royal Arcade and I spotted an Explorer II that I had been after for a while, Matt couldn't have been more knowledgeable and helpful (or a better salesman...) and within 20 minutes the purchase had been made. I will definitely make a call to Matt the first stop on the search for any future watches.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Experience!

I recently purchased a neo-vintage watch from the shop and couldn't be happier with my experience. The watch was in great condition, and I was greeted by Matt warmly as soon as I step in the store. Matt was incredibly helpful and knowledgeable - he answered all of my questions regarding parts and bracelet in great detail. The shop's attention to detail and commitment to quality are evident. I would highly recommend them to anyone looking for a pre-owned luxury watch.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Purchase of watch in-store

I recently bought a Rolex Explorer 36mm in their London boutique. The service was very professional and knowledgeable. They even took the time to refit the bracelet to my wrist size. The watch is in excellent condition and came with box, papers and swing tags. Overall a good experience and would highly recommend them.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

fantastic service

fantastic service - beautiful watch and all managed with both a kindness and understanding it was a big investment piece for me (patek 5140g) . matt and danny are always welcoming and extremely fair and the watches are immaculate

20 February 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought a Rolex GMT Master 2…

I recently bought a Rolex GMT Master 2 Coke, from The Watch Club. A friend of mine recommended them, as a good place to buy a Rolex. I kept my eye on their website, and was delighted when I spotted the watch I was looking for! I immediately made an enquiry through their website contact form, and received a swift response from one of their experienced staff. He sent me a video of the watch, which really helped me make up my mind about buying it. It couldn’t have been easier. Paid for the watch, and received it safely the next day. Absolutely thrilled with it. Exactly as described, on their website. I needed an extra link, as the bracelet was a bit tight, for my wrist. I spoke to the salesmen, he shipped a spare link, which was then fitted. A perfect fit! I would have no hesitation in buying another watch from The Watch Club in the future.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

well done to the staff

Looking for a specific watch and found it on the
internet at The Watch Club. Wanted to see actual watch
so went into London and was pleasantly surprised to see their assortment. The staff were very helpful taking the time and trouble to explain various things about the watch I wanted and I must give them the highest marks for looking after me. Well done.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

What a great find

Walking past and called in on the off chance, I didn't even know the shop existed, I am glad we did stop, a great selection of watches sold buy people that make you feel very welcome, valued and above all else they have knowledge of the products they are selling ( great champagne also).
Whilst we were there we were shown some of the most rare and amazing watches we have ever seen.
We ended up buying two watches and will without a doubt we will be using again.
Thank you The Watch Club

8 November 2024
Unprompted review
Rated 5 out of 5 stars

The team at watch club was…

The team at watch club was extraordinary in every way. While visiting London we always do a little shopping. The girls are usually after handbags and I look at watches. Upon looking in their window I noticed a very well curated collection. That day I was on the hunt for a Rolex Pepsi. Looked at several, however, watch club had one in great condition and competitively priced. On top of that the team was excellent to work with and as an avid watch enthusiast I could tell that they were knowledgeable and had the same enthusiasm for watches as I do! I would highly recommend them!

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent knowledge of vintage Rolex…

Excellent knowledge of vintage Rolex and over the years I’ve come to trust their judgment regarding vintage models. The watches are also well serviced and checked by staff who care about the product they are selling. To be recommended.

21 December 2024
Unprompted review
Rated 5 out of 5 stars

Two purchases - both perfect!

Made two purchases from The Watch Club, both online. Received great service from Matt on both occasions - fast response to enquiries, fast delivery (amazing Christmas wrapping too!) and great follow up to make sure everything was OK. Total pleasure and look forward to buying from again.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service. Sized the watch for me while I waited and installed two free links. I will be back for my next purchase.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Faultless service from the watch club

Faultless service from the watch club. Watch was securely and speedily delivered. I would recommend these guys to anyone and I will not hesitate to use them again in the future.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service

Matt was extremely helpful, professional and knowledgeable. The Watch Club had an amazing array of watches in stock that I couldn't find elsewhere, and afforded me their time to explore a number of models alongside in depth information on each.

I am extremely happy with my watch, and I'm sure I'll be back again!

31 October 2024
Unprompted review

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