This was one of the easiest and quickest deliveries, I have ever received, when purchasing a watch. They are legit and beautiful! Thanks!!
Company replied
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Can only recommend Whatch Outz. Reasonable price, great service overall. Delivery took 8-9 days to Europe. Will buy again someday. Little disappointment with 6R35 accuracy - minus 50sec per day. But a... See more
Company replied
In this universe trust is key. This company and Kingsley in particular are top notch. He and the company are about solutions. I bought a rare GS asia edition sight unseen and through various tria... See more
Company replied
WATCHOUTZ refunded my money due to a defective watch. Email correspondence was timely on a 24 hour cycle. Be prepared to follow exact return instructions, save shipping receipts, take photo of addre... See more
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Company details
Written by the company
At WatchOutz.com, we’ve proudly served watch enthusiasts locally in Hong Kong and worldwide for over 13 years, specializing in authentic Japanese timepieces and accessories. Our passion for the artistry and precision of brands like Grand Seiko, Seiko, Casio, G-Shock, Citizen, Orient Star, and Credor drives everything we do. As trusted experts, we guarantee 100% genuine and brand new products complete with warranties and original packaging. Whether you're an avid horology collector or taking your first step into the world of Japanese watches, our dedicated team ensures a seamless shopping experience with personalized customer care every step of the way. Our mission is to make your watch-buying journey memorable and stress-free by providing an outstanding selection, competitive pricing, and reliable global shipping through our trusted partner, FedEx Thanks to our partnership with FedEx Priority Services, we deliver globally with speed and reliability—even through challenging times. Don’t just take our word for it—check out the glowing reviews from our happy customers on Trustpilot! Discover the dedication, craftsmanship, value, and exceptional service that make us unique. At WatchOutz.com, we’re more than just a retailer—we’re a community of passionate watch enthusiasts inspired by the artistry and innovation of Japanese watchmaking. WatchOutz.com: where timeless elegance meets a heartfelt commitment to you.
Contact info
Shop 10B, G/F National Court, 242 Nathan Road, Jordan, Kowloon, Hong Kong, 999100, Hong Kong, Hong Kong
- +852 2730 8302
- cs@watchoutz.com
- www.watchoutz.com
4.8
Excellent
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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This was one of the easiest and…
This was one of the easiest and quickest deliveries, I have ever received, when purchasing a watch. They are legit and beautiful! Thanks!!
23 July 2026
Unprompted review
Reply from Watch Outz International
We’re truly grateful for your support and thrilled to know your new watch reached you so smoothly. Nothing makes us happier than seeing collectors enjoy their pieces with confidence and excitement.
At WatchOutz, every delivery is about more than just timing — it’s about trust, care, and sharing the joy of Japanese watchmaking with fans worldwide. Your feedback reminds us why we do what we do, and we’re honored to have you in our community.
Thank you for letting the world know, and we look forward to bringing you more rare and beautiful timepieces in the future.
Great customer service always kept me…
Great customer service always kept me informed of product availability and delivery
8 June 2026
Reply from Watch Outz International
Thank you so much for sharing this wonderful review. Knowing that your watch reached you quickly and that the whole experience felt right means everything to us. We are thrilled to have customers like you.
Your kindness and support inspire us to keep giving our very best everyday. We’ll always be here whenever you need us.
With heartfelt thanks,
The WatchOutz Team
Reply from Watch Outz International
Thank you so much for your kind words! We’re delighted to hear you enjoyed the fast shipping and that your Seiko has brought you joy. It’s always our pleasure to serve collectors with care, and we truly appreciate your trust and support.
My husband loved his gift
My husband loved his gift. It was such an amazing watch and I received it extremely quickly from Watch Outz. If I ever need another rare watch I will definitely buy from Watch Outz again.
4 June 2026
Unprompted review
Reply from Watch Outz International
We’re overjoyed to hear your husband loved his gift! Knowing the watch reached you so quickly and brought such happiness truly means the world to us. Your trust and support inspire us every day to keep bringing rare and meaningful timepieces to collectors like you. Thank you for choosing WatchOutz — we can’t wait to welcome you back whenever your next treasure calls.
Excellent experience
Excellent experience. I'm extremely satisfied with WatchOutz.com.
They are highly professional. In less than 48 hours from my order, I already received my watch — incredible speed.
The watch description was perfect, and the watch arrived with all the original documentation and in perfect condition. I recommend them 100%.
And customer service? To say the least, it was simply perfect — always helpful, kind, and quick to respond.
Congratulations and thank you very much!
15 May 2026
Unprompted review
Reply from Watch Outz International
Thank you so much for sharing this wonderful review. We’re truly touched by your words and grateful for the trust you placed in WatchOutz. Knowing that your watch reached you quickly and that the whole experience felt right means everything to us.
Your kindness and support inspire us to keep giving our very best every day. We’re lucky to have customers like you, and we’ll always be here whenever you need us.
With heartfelt thanks,
The WatchOutz Team
Rare watch secured...! Thanks Kingsley...
I worked together with Kingsley to get my hands on a Limited Edition piece.
Firstly, he got one for me..!
I didn't think I'd be so lucky.
Communication throughout was awesome and the watch arrived here in Australia in super fast time.
Absolutely awesome experience..!
20 April 2026
Unprompted review
Reply from Watch Outz International
I’m truly grateful for your wonderful 5‑star review. It means a lot to all of us at WatchOutz.com to know that your experience was so positive. Helping collectors secure special pieces is exactly why we do what we do, and we're thrilled that everything went smoothly for you.
Thank you for trusting WatchOutz — we look forward to assisting you again whenever the time comes for your next addition.
Warm regards,
WatchOutz Team
Watchoutz was in constant communication…
Watchoutz was in constant communication with me through this entire process and I couldn't have asked for better customer service.
3 March 2026
Reply from Watch Outz International
We are truly grateful for your trust and support. Serving collectors with care and dedication is always our priority, and your kind recognition means the world to us.
Seiko TicTac
Order was accurate, shipped extremely quickly, and was packaged with utmost care. Thank you!
4 March 2026
Reply from Watch Outz International
Thank you sincerely for your wonderful feedback. We are delighted to know your order reached you swiftly and safely, and that our care in packaging was felt. Your trust means everything to us, and we look forward to serving you again with the same dedication and attention to detail.
Reply from Watch Outz International
Thank you so much for your kind words! We’re delighted to hear you enjoyed our services. Your support means the world to us, and we look forward to serving you again very soon with the same dedication and care. Drop us a line if you need anything. Thank you and all the best.
Absolutely great communication with…
Absolutely great communication with quick and clear answers to questions.
26 February 2026
Reply from Watch Outz International
Thank you so much for your wonderful feedback! We’re truly grateful for your trust and delighted to know our communication met your expectations. Clear and timely answers are always our priority, and hearing that it made your experience smooth means a lot to us. We look forward to serving you again and helping you find your next treasured timepiece!
Reply from Watch Outz International
Thank you so much for your kind words and 5‑star feedback. We are truly grateful for your trust and delighted to know that your experience with us was smooth and satisfying. It means a great deal to our team to be recognized as a company you enjoy doing business with. We look forward to serving you again and continuing to provide the flawless service you deserve.
Kept me updated made the tariffs easy…
Kept me updated made the tariffs easy would definitely recommend
10 February 2026
Reply from Watch Outz International
Thank you so much for your wonderful 5‑star review and kind recommendation! We’re delighted to hear that our support made everything smooth and easy for you. As we gallop into the Year of the Horse, we wish you strength, good fortune, and many joyful moments ahead. Your trust means the world to us, and we look forward to serving you again in this bright new year.
Preorder delivered as promised and on…
Preorder delivered as promised and on time. Excellent communication as well.
6 February 2026
Reply from Watch Outz International
Thank you sincerely for sharing this feedback. We’re grateful you placed your trust in WatchOutz and glad the preorder reached you right on time. Clear communication and collector respect are always our priority, and your words encourage us to keep delivering with care.
Quick response. Friendly.
Thank you for the excellent service. I am very happy with my purchase; the item is brand new, authentic, and was packaged very well. I appreciate the quick response and friendly communication throughout the process.
6 February 2026
Reply from Watch Outz International
Thank you so much for your kind words and support. We’re honored you chose WatchOutz and thrilled to know your timepiece arrived in perfect condition. Every message like yours fuels our passion to keep curating authentic Japanese watches and serving the WatchOutz Fam with gratitude and care.
My watch was shipped quickly
My watch was shipped quickly. The packaging was, as always, perfect, which is important (the order was placed from France). Once the order was placed, the website's email updates allowed me to track it, and the communication was always professional and friendly. In short, perfect!
10 February 2026
Unprompted review
Reply from Watch Outz International
Thank you so much for your generous review and for choosing WatchOutz from France. We’re truly grateful for your continued support and delighted to have met your expectations. It’s an honour to serve you, and we look forward to helping you discover your next timepiece.
No issues and helped expedite import…
No issues and helped expedite import taxes. Watch arrived as stated and in perfect condition
28 January 2026
Reply from Watch Outz International
Thank you so much for your wonderful feedback. We’re delighted to hear that your watch arrived safely and in perfect condition, and that the process helped expedite your import taxes. Your trust and support mean a great deal to us, and we look forward to serving you again on your next horology journey.
Worrysome turned Perfection
After an initial "I bought it! Wait, it was sold? You can get another?" exchange caused me to worry. I decided to put my trust in Kingsley and carry on with trying to get ahold of my first "proper" watch.
To say that my trust was well placed is an understatement. Kingsley responded promptly and always kept me informed of the process of the order. Even with all the holidays at the end of the year I managed to get the watch overnight day even with it's destination half a world away.
I 100% would put my trust in Kingsley and Watch Outz again for another watch purchase.
30 December 2025
Unprompted review
Reply from Watch Outz International
🙏 We are truly overwhelmed by your kindness and support. In moments when challenges feel heavy, encouragement like yours gives us the strength to keep moving forward. Every expression of trust is a gift we never take for granted, and your words remind us why we dedicate ourselves to serving collectors with care and respect.
From the bottom of our hearts, thank you for standing with WatchOutz. Your support is not only appreciated — it’s cherished. We’ll continue striving to honor the confidence you’ve placed in us, and we look forward to sharing many more collector stories together. 💙
My third purchase from Watch Outz
My third purchase from Watch Outz. International shipping to the US (more complicated than usual). Kingsley at Watch Outz followed the entire process and updated me on shipping an customs several times. Excellent communication - would recommend.
1 December 2025
Reply from Watch Outz International
We are deeply grateful for your generous words and for trusting us again with your third purchase. It is truly our honor to serve you, and we feel very fortunate to have your continued support.
International shipping can sometimes be challenging, so we are humbled that our communication brought you comfort along the way. Your kindness and patience mean more to us than we can express, and we will always do our very best to look after every detail for you.
Thank you sincerely for recommending us — it is clients like you who make our journey worthwhile. We look forward, with gratitude, to serving you again whenever you are ready for your next horology treasure.
With warmest thanks, The WatchOutz Team
Reply from Watch Outz International
Thank you so much for your wonderful 5‑star review. We are truly grateful for your trust and kind words. Knowing that you feel we are responsible means a great deal to our team, as we always strive to provide honest service and peace of mind to every customer. Your support encourages us to keep improving and delivering the very best experience. We look forward to serving you again and ensuring every moment with WatchOutz is just as positive.
Got what I wanted at a good price
5 November 2025
Reply from Watch Outz International
We’re truly grateful for your support! 🌟 It means a lot to us that you chose WatchOutz, and we’re thrilled to have delivered a piece that brings you joy. Your trust keeps us inspired to continue curating authentic timepieces with care and passion.
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