Wave Reviews 

This was truly an above-and-beyond experience today- Petra not just helped with my query, but also suggested a better solution, which will make it easier for us as a business.

Olivia was very helpful and helped me get

Customer service is excellent. Laura replied to my email enquiry quickly and gave a very helpful and friendly response. Thank you

Really quick to answer the phone. Closed the account over the phone. So refreshing. Very helpful

The lady I spoke to at WAVE was extremely helpful and took the time to answer all of my questions with great care and attention. She was friendly, professional and made the whole process very straightforward. Excellent customer service and very much appreciated. Thank you!

Joanne was friendly and helpful. She helped set up our new account quickly. Very happy with service. Thank you!

Petra was most helpful. She spoke slowly and clearly and explained everything very well. As an elderly lady I found this most helpful. I hope if I have to contact you in future that Petra Andrew my call.

Asee was through and efficient, he answered my questions and helped with my query with professionalism.

Very polite, friendly and quick to answer the phone and completed quickly what I needed.

Had to contact Wave regarding a potential leak. Spoke to a lovely man called Azee. He was extremely polite and helpful. He explained thoroughly what the next steps were and put a hold on the bill while the potential leak is investigated. I was very pleased with the service I received.

Spoke to Joanne who was not only very courteous, professional, approachable, empathetic towards mine and above all my parents concerns who are elderly and dealing with poor health, Joanne really stepped up and completely explained everything that had happened to both of my parents water usage accounts the experience was a very positive one and Joanne is an asset to Wave and came across as a friendly person.

Thank you once again!

Dealt with Tracey today over some outstanding invoices that hadn't been received, she dealt with my query quickly and easily. Highly recommend.

I called to ask for a problem to be solved the person that answered the call Angela was very helpful and has directed my issue to the wright department .

Thank you

Spoke to Will today re an overcharged bill. Soo helpful and patient. And a good sense of humour too. Always useful. And he did what he said he would do. Thanks Will

Both Laura and Donna were very helpful this morning and went the extra distance to sort out my query. Great customer service

Quick friendly and very efficient service.
The changes requested to our account were made with no fuss and very professional.

Shannon made my experience very easy and quick of contacting and cancelling my contract due to moving out the premises. I was expecting back and forth response but no it was really simple.

Angela was very friendly and helpful on our call today. Very efficient service.

SENT AN EMAIL AND HAD A VERY QUICK RESPONSE

Amanda - Friendly prompt and efficient service provided. Very helpful.