Waylands Reviews 

Good Experience Car was collected by Harry and returned later in the day with everything sorted.

My car was picked up and brought back by Maurice. He was smartly dressed in a Waylands top and was very polite. Jan Stewart

Waylands Kia Reading sold me a used car with a crack in the windscreen, for which the sales team are vehemently refusing to take responsibility. They have now chosen to completely ignore my emails. As claiming this through my insurance company would be a fraudulent act, I am faced with a bill for £843 for a replacement windscreen. BE WARNED!!

Ken the sales person was so helpful and not at all pushy so I felt very confident in the purchase. Explained things well and sorted out all the paperwork. He was very responsive and patient, a really pleasant experience, thank you

Phil was, as always, very helpful in explaining the paperwork.

A good ambassador for the dealership

Raymond Fergusson

Excellent service
Car collected and serviced then returned back home

Just had my MG car service at waylands MG and the service was very easy.. Phil arrived to pick up car and a great conversion soon started. Phil dropped the car back later in the day and the overall service experience was very easy. Gary at Mg kept me well informed. Great service....well done ✔️ 👏 👍

Very pleased with the customer service I received from Kiera Charlton at Waylands Newbury when I purchased my new car recently. She spent the time to understand exactly what I was looking for within my budget, arranged several test drives in different models, and then helped me strike a deal that gave me the peace of mind I was looking for. The service end to end was great.

We went in to Volvo Bristol to find out more about the EX30 and Abi Johnson could not have been more helpful. She was enthusiastic, knowledgeable, and an excellent ambassador for the Volvo brand. All in all, an extremely pleasant experience that left us not only better informed but feeling positive and likely to choose an EX30 as our first EV. Thank you Abi for the friendly welcome and professional service.

Waylands Kia Bicester were great because they had a great range of cars in my price bracket, took the time to learn what I needed, and weren't pushy. Aran was really helpful - he really knew the cars inside and out, and helped me set it up to my preferences when I collected it.

Brilliant service from Waylands Volvo Bristol. Tom was really helpful & the whole car buying experience was stressfree.

My Volvo car went into limp mode and I took it into Waylands Swindon as usual. It wasn’t entirely straightforward to fix but Ash Grey did a fantastic job - keeping communications regular and transparent. When it was evident the car wouldn’t be ready for a journey to the o2 in London with 4 excited teens, Ash arranged for a courtesy car. A really great service and we were all very grateful.

Great service from Jim Davies.
Jim made the whole experience of part-exchanging my trusty, old V70 (of 23 years) for a fancy XC40 (of just 7 years) enjoyable and easy.
I hadn’t been looking forward to doing this but Jim’s good humour and patience made all the difference in reassuring me that I was making a good decision. Importantly I never felt pressurised by Jim, just well informed and given time to think.
I’m glad I’ve stayed loyal to Waylands at Reading. I’ve had great, friendly service there for years and I’m looking forward to more of the same with my XC40.

Booked a test drive well in advance but received an email stating they needed to rearrange due to a handover happening at the same time. So effectively prioritising someone picking up a vehicle over a potential 'now lost' customer. My impression of volvo is now very poor indeed.

Harry was very helpful and informative and kept me up to date about his arrival time. Excellent service.

Harry was absolutely fantastic and a real credit to Waylands Volvo in Oxford. From start to finish he was professional, friendly, and incredibly helpful. He clearly takes great pride in his role and made the whole experience smooth and stress-free.

The garage technicians i believe have succesfully managed to diagnose my car issues and resolve them.

Harry was punctual, courteous, and went out of his way to ensure everything was handled perfectly. He communicated clearly, was knowledgeable, and genuinely cared about providing excellent service. It’s rare to come across someone who combines such professionalism with a warm, approachable manner.
An outstanding experience thanks to Harry — he represents Waylands Volvo superbly. I wouldn’t hesitate to recommend him and hope he gets the recognition he truly deserves.

The help and assistance by Jed from start to finish was second to none. Very pleased with the new XC40. Highly recommend.

We couldn’t be happier with the entire experience of purchasing our car here. From start to finish, the team treated us with respect and professionalism. We especially appreciated the no-pressure approach, allowing us to make our own decisions while offering helpful advice and answering all our questions. Louise, our sales executive, was fantastic, both friendly and professional throughout the process. Overall, it was a seamless and positive experience, and I would highly recommend this dealership to anyone looking for a stress-free car buying experience.

Had my car serviced today by Waylands, Oxford. Arranged for home collection and driver Phil collected & returned it cleaned and all work completed by late afternoon. Was a pleasure to meet & chat with Phil.
Excellent service by Waylands and driver Phil

Thanks to Jed at Waylands who was excellent all through the process of purchasing my Selekt approved used XC60. Great experience !