Wazamba Reviews 

1,057
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with payment and withdrawals, frequently experiencing long delays or denied payouts. Customer service was often criticized for being unhelpful, providing templated responses, and failing to resolve problems. Some users also faced account-related issues, including unexpected closures or blocks, contributing to a perception of untrustworthiness. However, some customers also noted positive experiences. A few people mentioned quick deposits and withdrawals, with payments arriving within expected timeframes. Additionally, some reviewers found the customer support helpful and responsive, and appreciated the website's games.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with many reporting significant delays and issues with... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing frustration... See more

Website

Consumers find the website to be ambiguous, with many reviewers expressing strong dissatisfaction due to... See more

Staff

People report ambiguous experiences with staff, with some customers expressing significant dissatisfaction.... See more

Service

Users describe ambiguous interactions with service, with some reviewers having a very negative experience,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Stay away from Wazamba! I asked them to close my account due to gambling addiction, and they reopened it without my consent. This caused a relapse and financial harm. Completely irresponsible and u... See more

Company replied

Rated 1 out of 5 stars

I need to change my review of this casino. I received a €40 free bet, wagered it, and made a €70 withdrawal. Since the payout took 7 days, I canceled it and kept playing. I increased the balance to €... See more

Company replied

Rated 1 out of 5 stars

Estolio Limited runs many different casino sites. (Include Alf casino) I had always problems to withdraw large amount when i have won as they changed my vip level dramaticly to be able to withraw... See more

Company replied

Rated 1 out of 5 stars

Another update on my previous 2 reviews- today marks the 10 days and no withdrawal. I get the same templated excuses please be patient, sometimes there are delays or there is a issue with the payment... See more

Company replied



Contact info

2.6

Poor

TrustScore 2.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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2.6

All reviews

(1,057)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth gameplay and quick withdrawals make it shine

From my experience, this is one of the best casinos I’ve played at. Slots don’t feel like they need hundreds of spins before paying, which keeps it fun. Customer service has been solid and my withdrawal only took 3 days, which is more than fair.

28 October 2025
Wazamba logo

Reply from Wazamba

Thank you for your wonderful review! 🎉 We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The Wazamba Team

Rated 1 out of 5 stars

SCAM CASINO!

SCAM CASINO!

I still had withdrawal pending and they decided to close my acc by administrative decision whatever that means, and i did not violated any policy.
They also said my withdrawal will be forfetied!
Stay away from this scamers!

28 October 2025
Unprompted review
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Reply from Wazamba

Dear Customer,

Thank you for sharing your feedback with us. We are truly sorry to hear about your frustration regarding the status of your account and your pending withdrawal.

Please understand that we strive to maintain a fair and secure environment for all our players. While we must follow specific internal protocols for account reviews, it is never our intention to cause unnecessary distress.

We would like to look into this for you. Please reach out to our support team via live chat so they can provide further clarification regarding the administrative decision and assist you with your concerns.

Best regards,
The Wazamba Team

Rated 1 out of 5 stars

Accaunt closure for nor reason

Withdrawal is taking 9 days already and they are saying they have “delays” like always.
Edit:
Then when i contatced them about it that i write a bad review on this site they decicded to close my accaunt and forfeited all the withdrawals.
STAY AWAY FROM THIS SCAM CASINO!!!!0

28 October 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

We are concerned to hear about your experience and the frustration this situation has caused you.

We want to assure you that we aim to provide a transparent and fair environment for all our players. Decisions regarding account status are handled with care, and it is never our goal to make our users feel unfairly treated.

To better understand what happened and to seek a resolution, we strongly encourage you to contact our support team through the live chat. They will be able to look into the specifics of your account closure and discuss the next steps with you directly.

Best regards,
The Wazamba Team

Rated 1 out of 5 stars

Scam site, big Scam

One of the scam site ever seen, 50% riskfree which I made contact with customer first to know the promotion terms, I participated and when I lost, I came to chat them, only for them to tell me the promotion has expired. This is the second time they have done something like this to

22 October 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Rossey,

We’re sorry to hear about your experience. Please reach out to our support team at support@wazamba.com so they can assist you directly and help resolve any concerns you have.

Best regards,
The Wazamba Team

Rated 5 out of 5 stars

I ask for some info in cashback and…

I ask for some info in cashback and Benny the operator has entertain me and very helpful without making me uncomfortable. The service has been great. Thanks to Benny.

20 October 2025
Unprompted review
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Reply from Wazamba

Dear Ivan,

Thank you for your kind words! We’re delighted to hear that Benny provided you with helpful and comfortable support. It’s great to know our team made your experience a positive one.

We truly appreciate your support. Happy gaming!

Best regards,
The Wazamba Team

Rated 5 out of 5 stars

Fair games and reliable withdrawals without issues

I really don’t understand the negative reviews about this casino. Deposits are instant, the games feel fair, and payouts always land within the stated time. Even the withdrawal limits are decent compared to many others. For me, it’s simply a good place to play.

15 October 2025
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Reply from Wazamba

Dear Jean,

Thank you for your positive feedback! We’re delighted to hear that you appreciate the fairness of our games and the reliability of our withdrawals. It’s wonderful to know you’re enjoying your experience with us.

We truly appreciate your support. Happy gaming!

Best regards,
The Wazamba Team

Rated 1 out of 5 stars

Don't waste your money on this site

Don't waste your money on this site, i withdrew $250 a week or so ago and after four days i checked to find out they cancelled it, i withdrew $100 on Tuesday and currently Friday and was still “under review”, contacted them which their live chat works half the time & they said they will “speed it up” which never happened and is a total lie. Ended up playing the $100 down to nothing and permanently deleting my account. Seriously consider if you want to waste your money & instead put it into crypto.

10 October 2025
Unprompted review
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Reply from Wazamba

Dear Riccolo,

Thank you for sharing your experience. We’re sorry to hear about the issues with your withdrawals and understand your frustration. Please reach out to our support team at support@wazamba.com so we can look into this further and assist you directly.

Best regards,
The Wazamba Team

Rated 1 out of 5 stars

STAY AWAY FROM WAZAMBA! MONEY-SCAM

NEVER EVER DEPOSIT ON WAZAMBA. The amount of money I've lost i haven't seen that in other casino sites. The bonuses NEVER EVER give anything,wazamba and only wazamba is a waste of money , don't play there people, even the chat sometimes was like speaking with npc. Delayed withdrawals .. I lost hundreds.. I report this whoever reading this STAY AWAY FROM WAZAMBA!!

6 October 2025
Unprompted review
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Reply from Wazamba

Dear Mr. Georgie,

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. We’d appreciate the chance to look into this further—please contact our support team at support@wazamba.com, and they’ll be happy to assist you directly.

Best regards,
The Wazamba Team

Rated 1 out of 5 stars

Refuse to pay cashback… even on vip level 5

Estolio Limited runs many different casino sites. (Include Alf casino) I had always problems to withdraw large amount when i have won as they changed my vip level dramaticly to be able to withraw less amount. From 1500 euros per day they reduced to 500 per day! They use this method to keep you playing and loose all your winnings.
Also i had an arrangement with my vip managers for cashback. After 3 years on vip 5 level they refused to pay cashback bonus on a huge loss.
This is not a trustworthy company, vip managers unable to do anything (they dont have words).
Do not trust them! Choose an other site for gambling.

Their site(s) are illegal in many countries and you can not do anything if they refuse to pay out any winning or bonus.

23 September 2025
Unprompted review
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Reply from Wazamba

Dear Viktor,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Wazamba.com Team

Rated 4 out of 5 stars

Reliable casino but very slow withdrawals

Wazamba is a good casino overall and definitely a trustworthy platform. The one major downside is that withdrawals take forever to arrive, much longer than you’d expect. So if fast payments are a priority for you, this might not be the best choice. Still, as a place to play games, it delivers.

18 September 2025
Wazamba logo

Reply from Wazamba

Dear Kate,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Wazamba.com Team

Rated 5 out of 5 stars

Excellent overall experience at Wazamba

From the very beginning, my experience at Wazamba has been excellent. The site itself is responsive and easy to use, the live casino feels fair with professional dealers, and support has been both polite and helpful. For me, it has been a consistently positive platform to play on.

18 September 2025
Wazamba logo

Reply from Wazamba

Dear Gabriel,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

Wazamba.com Team

Rated 5 out of 5 stars

From doubts at first to an amazing casino

At first I thought Wazamba was a scam, because my first withdrawal took ages and had me really worried. But once that went through, everything changed, payments now come within 3 days and I’ve had no more issues. The site is fun, games are exciting, and honestly this casino earned its 5 stars after proving itself.

18 September 2025
Wazamba logo

Reply from Wazamba

Dear Jim,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Wazamba.com Team

Rated 5 out of 5 stars

Reliable casino with long payment times

Wazamba is a legit casino, no doubts about that. But one thing I have noticed is that payments do take quite a long time. My last withdrawal took nine full days before it landed in my account, which was not ideal. Still, if you’re okay with waiting, the games are fun, the site is responsive, and it’s a place worth spending time on.

4 September 2025
Wazamba logo

Reply from Wazamba

Dear Alfred,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Wazamba.com Team

Rated 5 out of 5 stars

The range of games is impressive

The range of games is impressive. There are thousands of titles from dozens of different providers in the database, so I can try out machines from well-known manufacturers, but also niche slots that I haven't heard of before. Every time I log in, I discover something new. Even progressive jackpot games are available, so sometimes I try my luck at chasing a big win.

4 September 2025
Wazamba logo

Reply from Wazamba

Dear Mikael,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Wazamba.com Team

Rated 5 out of 5 stars

selena was great

selena was great

11 August 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided .

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team

Rated 5 out of 5 stars

I regularly take part in tournaments…

I regularly take part in tournaments organized on the website. Recently, I played in a slot tournament and even managed to win a cash prize. Competing with other players added a thrill to my everyday gaming. I received my winnings (several hundred euros) as a bonus balance, but after wagering it a few times, I was able to withdraw it normally. A cool option to spice up the fun.

4 August 2025
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you very much for the review you have provided .

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The wazamba.com team

Rated 5 out of 5 stars

Instant welcome bonus and 200 free spins to get you started

I was attracted by the 100% welcome bonus and 200 free spins. I deposited $20 via Visa and within a minute the bonus appeared in my account and the first batch of 20 free spins was ready to use. I like that the 200 spins are spread over 10 days – this way, I had extra gameplay every day instead of using them all at once.

4 August 2025
Wazamba logo

Reply from Wazamba

Dear Joshua,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Wazamba.com Team

Rated 4 out of 5 stars

The loyalty coins are cool, but it's a shame that they accumulate quite slowly.

Wazamba rewards player activity with coins that can then be exchanged for bonuses. I really like the idea – it's extra motivation to play. Unfortunately, it turned out that earning coins is quite slow, especially if you play for lower stakes. After a week of intensive playing, I only collected a few coins. Still, I'm happy with every extra reward and consider it a nice bonus from the casino, even if it requires patience.

4 August 2025
Wazamba logo

Reply from Wazamba

Dear Owen,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Wazamba.com Team

Rated 5 out of 5 stars

I was pleasantly surprised by the game…

I was pleasantly surprised by the game library at Wazamba – thousands of slots and a large selection of table games and a live casino. I found most of my favorite titles here and lots of new ones to discover. The site is also well optimized – I mainly play on my smartphone and everything works smoothly, without lag and without the need to install an app.

4 August 2025
Wazamba logo

Reply from Wazamba

Dear Ellie,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Wazamba.com Team

Rated 1 out of 5 stars

Shady casino practice

Stay away from Wazamba!
I asked them to close my account due to gambling addiction, and they reopened it without my consent. This caused a relapse and financial harm. Completely irresponsible and unethical. Avoid at all costs.

28 July 2025
Unprompted review
Wazamba logo

Reply from Wazamba

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The wazamba.com team.

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