We Do Doors Reviews 

3,057
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff, smooth and transparent communication throughout the process, and the professional installation service provided by the team. Many people also appreciate the outstanding product quality, beautiful aesthetic design, and fantastic selection of doors available to suit everyone. Some reviewers were not happy with unexpected locking issues when the doors were exposed to warm sunlight, alongside difficulties with opening them. A few consumers noted that the business failed to provide adequate after-service assistance or proper resolution when these persistent mechanical problems arose over time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives and sales teams... See more

Service

Users describe positive interactions with service, highlighting a smooth and professional process from start... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the quality and... See more

Quality

Consumers find quality to be positive, highlighting exceptional craftsmanship and sturdy materials that... See more

Customer service

People report positive experiences with customer service, highlighting that the entire process from initial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the fourth front door I’ve had from We do doors. One of them was a complicated double with window surround. It’s been a great experience every time. This particular door I’ve bought this time... See more

Company replied

Rated 5 out of 5 stars

From start to finish the communication at all points is outstanding. Sales were great. Ryan that looked after our order after the sale before installation kept us updated every step of the way. Chr... See more

Company replied

Rated 5 out of 5 stars

From the outset, We Do Doors were fantastic. Kerrie helped me understand the quote and payment options. We had to initially park the quote until my finances were in better shape but easily revived i... See more

Company replied

Rated 5 out of 5 stars

Absolutely first class from start to finish. From the lady who took the initial enquiry through to Gordon the installer - we couldn’t have asked for more. Top quality door, no fuss & clean i... See more

Company replied


Company details

  1. Door supplier

Written by the company

We Do Doors offers a premium range of highly secure and energy efficient Composite and Upvc doors in 17 colour finishes. View prices online now.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,057)

314 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were hugely impressed with 'We Do…

We were hugely impressed with 'We Do Doors', not only with the beautiful front door - which has totally transformed our entrance lobby - but also with the exceptional customer service which has been excellent throughout.
From beginning the inquiry with the ever-helpful & friendly Kerrie, to the precision fitting with John, and finally with Andy's outstanding co-ordination / after-sales-service, it's been a most pleasurable & hassle-free experience.

Here in the UK, disappointingly, it's becoming increasingly difficult to find a business that takes great pride in its work and is committed to providing the best quality of product and customer service, but each and every one of the 'We Do Doors Team' ticked every box in providing a product & service par excellence.

15 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Dave,

We are delighted to hear that you’re happy with your new composite door.

Designed to be energy efficient, our doors can help lower carbon footprint as well as reduce bills.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Thank you for your purchase.

Best wishes
We Do Doors

Rated 5 out of 5 stars

Great product, service and fitting

Great customer service, easy to order. The fitter done an excellent job. Cannot fault anything.

18 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Mr Duff,

Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.

We love to hear from happy customers. We'll make sure to share your comments to your door fitter.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

Exceptional customer service

From initial contact to final installation the experience as a customer has been first class.

16 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear S Watson,

We are delighted to hear that you are happy with your new door.

We love to hear from happy customers who have had an excellent service.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

A very nice composite door with catflap

We do doors customer services were always polite and helpful.They kept me well informed during the whole process.The quality of the door was very good and Brendan did an outstanding job fitting the door.

4 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Lee,

Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.

We love to hear from happy customers. We'll make sure to share your comments to your door fitter.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service wouldn’t go anywhere else! Really lovely people to deal with and quality products at a very reasonable price.

18 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Keely,

We are pleased to hear you had such a good experience. We appreciate you choosing We Do Doors and for taking the time to leave us your review.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best wishes
We Do Door

Rated 5 out of 5 stars

Long term customer support

It's a bit odd to be reviewing my door now, as it was fitted 8 years ago. The first thing to say is that it still looks fantastic after all this time. It has needed virtually no maintenance in all that time and the mechanical parts are still great. The reason for reviewing now is that the weather bar got damaged when someone was delivering a bulky item to my house. Even after all this time we-do-doors were able to send me some touch in paint do make good the damage. Exceptionally helpful and prompt. I can't recommend this company highly enough.

18 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Mr Rhatigan,

Thank you for your review.

We Do Doors are very proud in our aftercare service so you can be reassured you will always be in good hands when you get in touch.

We appreciate your recommendation!

Best Wishes
We Do Doors

Rated 2 out of 5 stars

Nice Door - Poor Customer Satisfaction

To start, I am happy with the final product, and I made this clear. And the staff were great (Sam and Jake) What I am unhappy is the lack of recognition of the customer with this online business. Bottom line a door that was supposed to cost me £2000.. Cost me £2750.. And was 2 weeks late.. Due to their business error..

So basically.. The day before the fitting of the door (that was booked 2 weeks earlier) .. I had a phone call at mid day to say there was an error and the door had not been shipped from scotland.. (I had lined up plasters, tilers, decorators the next day that I would have to pay for…..) I asked for the door to to be shipped overnight to mitigate this issue, and the fitter was available. (they wouldn’t do) I asked if they ship in the following days.. But they wouldn't book the fitting as the fitter wasn’t available.. And wouldn’t find another.. so I had to pay the consequential cost (£850)for the trades following there error in door delivery.. And had to wait a further 2 weeks.

So we discussed there error, which they admitted.. and they offered me £100.. And nothing further.. As i wanted them to recognise the value of the error to me the customer.. I didn’t ask them to cover my costs. Just recognise my satisfaction with a reasonable offer..

Bottom line.. Use a local Buisness and a Buisness that values customers satisfaction. And keep using Trustpilot and Google review to enable customer to understand what you are signing up to.

11 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Paul,

Thank you for taking the time to share your experience. We recognise the delay and apologise again for any inconvenience caused.

We booked the installation before the door fitter had physically received your door due to the frequent contact from you requesting an earlier appointment. This is not something we would typically do, as schedules can still change at that stage.

While we understand your frustration, delays can occasionally happen within the installation process. As a gesture of goodwill, we offered a reduction in cost and rearranged your installation for the following week as quickly as possible.

During our communications, requests were also made for both an overnight courier service and a substantially larger discount than the goodwill gesture already offered. These requests were accompanied by comments stating that poor reviews on Google and Trustpilot would otherwise be left in relation to the service provided.

We fully respect every customer’s right to leave honest feedback, whether positive or negative. However, we do not believe review platforms should be referenced as part of discussions regarding additional compensation or services.

Nevertheless, we appreciate your feedback and are sorry that your experience did not meet your expectations.

Kind Regards,

We Do Doors

Rated 5 out of 5 stars

Great company

Great company, professional, handled any issues well. Lovely fitter! Made up with my new front door :D

15 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Rosie,

Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.

We love to hear from happy customers. We'll make sure to share your comments to your door fitter.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

Amazing customer service from start to…

Amazing customer service from start to finish. Kept me informed every step of the way and my new door is exactly what I wanted. Would highly recommend.

15 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Paul,

We are delighted to hear that you are happy with your new door.

We love to hear from happy customers who have had an excellent service.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

Helped me place my order for a new front door.

Helped me place my order for a new front door making sure I had covered everything.
Then sent me a picture of what I was ordering. Then kept me up to date with the manufacturing and through quality inspection to the fitting date.
Really happy great service highly recommend

13 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Ann-Marie,

Always great to hear from satisfied customers.

With our robust 5mm GRP skin and our tried and trusted Yale Mantis multipoint locking system, you can be sure our doors provide safety and security as standard.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Thank you for taking the time to share your review of your new composite door.

Best wishes
We Do Doors

Rated 5 out of 5 stars

Big Tick, Big Tens, Excellent Job!

From the outset, We Do Doors were fantastic. Kerrie helped me understand the quote and payment options. We had to initially park the quote until my finances were in better shape but easily revived it once we were ready.
The install was carried out by a local contractor who did a fantastic job. It may only be a garage side door but it's allowed my family to be in the garden safely.
I cannot recommend this business enough.

7 January 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Dann,

We are delighted to hear that you’re happy with your new UPVC door.

With our steel reinforced frames and our high security multi point locking system, you can be sure our doors provide safety and security as standard.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Best wishes
We Do Doors

Rated 5 out of 5 stars

Easy order process

Easy order process. Good value. The fitter, Mark, was superb. Smashing chap and did a great job. Left the job spotless. A credit to we do doors. Would highly recommend.

9 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Chris,

Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.

We love to hear from happy customers. We'll make sure to share your comments to your door fitter.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

Had a door fitted just over a year ago…

Had a door fitted just over a year ago and started having a problem with the lock. Great service from we do doors lock was fixed same day as reporting problem

11 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Mandy,

Thank you for your review.

We Do Doors are very proud in our aftercare service so you can be reassured you will always be in good hands when you get in touch.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Very easy company to deal with extremely helpful. The fitter, Andy, did a fantastic job. My door looks amazing

9 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Ann,

We are pleased to hear you had such a good experience. We appreciate you choosing We Do Doors and for taking the time to leave us your review.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best wishes
We Do Door

Rated 5 out of 5 stars

New Front Door

I had a new front door fitted in January but waited a few months to see how it held up against the cold, heat and rain. Have been very pleased. No leaks, it doesn't stick at all and it far more secure than my old door.

15 January 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Mike,

Thank you for your review.

It's great to hear your home is now more secure and warmer and that you are very happy with the door and installation.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

Very helpful friendly staff

Very helpful friendly staff. I was kept updated through the process of buying and having the door fitted. The door looks great, Danny did a fantastic job fitting it.

8 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Carole,

Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.

We love to hear from happy customers. We'll make sure to share your comments to your door fitter.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

Absolutely brilliant experience

Absolutely brilliant experience. Designed the door online and had it confirmed via a phone call. Staff very polite and helpful and kept in contact throughout. Fitter Carl and his mate arrived on time and was quick and efficient.Old door taken away and all rubbish removed from new door fitting. Wouls highly recommend for a quick and seamless proccess throughout.

30 April 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Cathy,

We are delighted to hear that you’re happy with your new composite door.

Designed to be energy efficient, our doors can help lower carbon footprint as well as reduce bills.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Thank you for your purchase.

Best wishes
We Do Doors

Rated 5 out of 5 stars

We do doors have been fantastic from…

We do doors have been fantastic from start to finish, with regular updates on our new front and back doors we ordered from them
And a really professional job in Chris the fitter who installed them.
The quality of both doors are just exceptional great quality.
I would highly recommend we do doors to anyone who wants a hassle free experience well done to everyone.
John McCrea.

6 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear John,

Always great to hear from satisfied customers.

With our robust 5mm GRP skin and our tried and trusted Yale Mantis multipoint locking system, you can be sure our doors provide safety and security as standard.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Thank you for taking the time to share your review of your new composite door.

Best wishes
We Do Doors

Rated 5 out of 5 stars

Brilliant

Fantastic service received from all aspects , very easy to order , Fantastic price , Lisa, Sam & Claire were extremely Knowledgeable, polite & courteous, Lisa was extremely patient with me changing order a couple of times, the whole process was painless & easy from the original phone call to the door being fitted, Kallum the local fitter was brilliant & did a fantastic job, I would not hesitate to recommend to friends & family,

2 May 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Trevor,

Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.

We love to hear from happy customers. We'll make sure to share your comments to your door fitter.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

New Door

From first contacting the company through to installation everything was done to a high standard.The correspondence was excellent to keep us up to date with what was happening as regards our order.Would definitely recommend them.Last but not least the fitter done a good job.Clean and tidy worker.

19 April 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Carol,

Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.

We love to hear from happy customers. We'll make sure to share your comments to your door fitter.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

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