This is the fourth front door I’ve had from We do doors. One of them was a complicated double with window surround. It’s been a great experience every time. This particular door I’ve bought this time... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From start to finish the communication at all points is outstanding. Sales were great. Ryan that looked after our order after the sale before installation kept us updated every step of the way. Chr... See more
Company replied
From the outset, We Do Doors were fantastic. Kerrie helped me understand the quote and payment options. We had to initially park the quote until my finances were in better shape but easily revived i... See more
Company replied
Absolutely first class from start to finish. From the lady who took the initial enquiry through to Gordon the installer - we couldn’t have asked for more. Top quality door, no fuss & clean i... See more
Company replied
Company details
Written by the company
We Do Doors offers a premium range of highly secure and energy efficient Composite and Upvc doors in 17 colour finishes. View prices online now.
Contact info
United Kingdom
- 0800 910 1122
- info@we-do-doors.co.uk
- www.we-do-doors.co.uk
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This organisation is professional start…
This organisation is professional start to finish. The staff are amazing, their product is good quality and affordable
Their fitter went over and above helping with another door that had a problem.
Recommended
14 February 2026
Unprompted review
Reply from We Do Doors
Dear Jane,
Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.
We love to hear from happy customers. We'll make sure to share your comments to your door fitter.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Enjoy your beautiful new door.
Best Wishes
We Do Doors
I paid a deposit for the “free” survey…
I paid a deposit for the “free” survey and was told someone would attend within 4–7 days. On day seven, I received a last‑minute message asking if they could come that same day, but I wasn’t home. After that, communication stopped. When I emailed, I was told the fitter would call me to arrange a new time no call ever came. I then emailed to cancel and request a refund, explaining that the poor communication was already a red flag. Again, silence. Even after chasing the refund, I received no response. A company’s real test is how they handle issues, and unfortunately We do Doors chose silence over resolution. Based on my experience, I do not recommend them.
16 February 2026
Unprompted review
Reply from We Do Doors
Dear Rozina,
We are truly sorry to read your review. Having spoken to you on the phone, we fully understand your concerns.
We advise that a fitter will contact within 7 days, which we are glad to see has happened, but understand there were scheduling conflicts.
As mentioned on the phone, there was a misunderstanding at our end due to your email being sent to more than one staff member, which resulted in your email not being responded to. This has been addressed internally and a procedure immediately put in place to ensure this does not happen again.
We want to assure anyone reading that we will never choose silence over resolution, and will always take accountability if we have not got it right.
Thank you again for taking the time to speak with us, and should you need us in the future, please don’t hesitate to reach out.
Best Wishes,
We Do Doors
Process was easy from start to finish
Process was easy from start to finish, the team kept me updated as the door was manufactured and now the door is in and it looks great
27 February 2026
Unprompted review
Reply from We Do Doors
Dear Christopher,
We are delighted to hear that you’re happy with your new composite door.
Designed to be energy efficient, our doors can help lower carbon footprint as well as reduce bills.
With over 15 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Thank you for your purchase.
Best wishes
We Do Doors
Great service from start to…
Great service from start to finish,staff were very helpful and explained process well .The two men that came to fit doors done a great job.My mum is pleased with her new front and back door
18 February 2026
Unprompted review
Reply from We Do Doors
Dear Customer,
We are delighted to hear that you are happy with your new doors.
We love to hear from happy customers who have had an excellent service.
Enjoy your beautiful new doors.
Best Wishes
We Do Doors
Done a really good job took all rubbish…
Done a really good job took all rubbish away and left everything all clean and tidy didn’t stop for a cup of tea because wanted to get done before rain please with the quality of the door as much cheaper than previous quotes very friendly company so very pleased customer . Stella rumens.
20 February 2026
Unprompted review
Reply from We Do Doors
Dear Derek,
We are delighted to hear that you’re happy with your new composite door.
Designed to be energy efficient, our doors can help lower carbon footprint as well as reduce bills.
With over 15 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Thank you for your purchase.
Best wishes
We Do Doors
We had a fantastic experience
We had a fantastic experience from start to finish.
Kerrie Wilkinson was brilliant when arranging the survey and quotation. We needed a larger than standard dog flap fitted, and she went out of her way to source one for us and add it to the quote. She confirmed everything clearly and kept us well informed throughout.
Stephen Stout our fitter was excellent. He was friendly, professional and wonderful with both our dog and our children. His workmanship was spot on, and he was genuinely lovely to speak with.
Andy Nicholson from the project team kept communication flowing, letting us know when the door had arrived and responding quickly to emails.
Overall, responses were always quick, everyone was very friendly, the price was competitive and the fitting was done to a high standard. We’ve had no issues at all, but feel confident we could reach out if needed.
Thank you to the whole team! We have a very happy large labrador now able to go in and out as she wants!
21 February 2026
Unprompted review
Reply from We Do Doors
Dear Tara,
We are delighted to hear that you’re happy with your new UPVC door.
With our steel reinforced frames and our high security multi point locking system, you can be sure our doors provide safety and security as standard.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Best wishes
We Do Doors
Misleading and slow service
*9th march update- as they seem to be suggesting all the bad reviews are false and I'm not going to be gaslit - I have a nickname on here which is different to my actual name. I think that's fair. They seem to be suggesting that means it's not a legitimate review or is false info. It is a true account of what happened to me, and I have screenshots of the misleading website, which they appear to have changed now*
*just to update as their reply makes it look like I'm not a customer - I gave them the right details*
Sadly, I didn't have a great experience getting a front door.
It took me 2 weeks after giving the deposit (more on that in a minute) to get the fitter round, who was really vague about when he'd be coming.
They asked for a deposit before the fitter, then another when he'd been and I wanted to finalise the order.
HOWEVER - in a number of places on the website it states they don't need any deposit until the door is installed - including a big pop up box when you first enquire. I haven't misinterpreted this, it's very clear, and I have screenshots.
I budgeted to pay for this door when it had been fitted, likely 6-8 weeks as I was told.
I was kind of ok with paying some before the fitter came, but when they then ask for a substantial amount after pretty much selling the service on no deposit, it got annoying and they lost my trust.
I was told by them that they'd changed their policy and were "working hard" on getting their website changed. It's really not that hard to remove wording then change the policy, instead the other way around.
They say they're refunding me. I really hope so.
23 February 2026
Unprompted review
Reply from We Do Doors
Dear Jimmy,
You have provided the information for someone of a different name, so your review does not align with the information provided.
Many thanks,
We Do Doors
From first contact with these guys no…
From first contact with these guys no pressure or sales patter, absolutely fantastic, One of the best companies out there,Trust me,ive been "shafted " by 2 trades person's,highly recommend.
2 February 2026
Unprompted review
Reply from We Do Doors
Dear Kim,
We are delighted to hear that you’re happy with your new UPVC door.
With a high-performance weather seal, 20 plus year service life and maintenance free, you have made an excellent choice.
With over 15 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Thank you for taking the time to share your review of your new UPVC door.
Best wishes
We Do Doors
Gorgeous composite front door
I recently had a composite front door installed by We Do Doors and I'm absolutely delighted with the final result. From start to finish my experience with the team was extremely professional and friendly. Kerrie, sales advisor went through all my options on several occassions, and futher sent out colour samples and images of what the final door would look like.
Once I'd decided to place an order, Gordon came out to measure up. He again took time to talk through what door would work well for me - including colour and design, drawing on his experience of fitting doors across Scotland. Gordon helped me to choose a composite door in Chartwell Green, a colour I loved but wasn't confident enough to go for without a bit of encouragement.
A few short weeks later Gordon was back out to fit my door (and frame) in a super efficient, friendly and professional manner.
My new door looks absolutely stunning (I'm sure I'm the envy of the street ☺️🤫). It's also extremely solid, safe and energy efficient - with a noticeable difference in warmth levels at the front of my house. I really couldn't be more delighted, once again thanks to all at We Do Doors 😀😄😍!
19 February 2026
Unprompted review
Reply from We Do Doors
Dear Julia,
Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.
We love to hear from happy customers. We'll make sure to share your comments to your door fitter.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Enjoy your beautiful new door.
Best Wishes
We Do Doors
Excellent experience with We Do Doors
Excellent experience with We Do Doors. Craig did a great job on the phone taking me through the quote and process. I had to make a few changes to the order last minute, wasn’t a problem. Craig was very responsive and always got back to me. Measuring and fitting arranged and handled very smoothly. The door is solid, secure, and looks smart. Very good job.
13 February 2026
Unprompted review
Reply from We Do Doors
Dear Mich,
We are pleased to hear you had such a good experience. We appreciate you choosing We Do Doors and for taking the time to leave us your review.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Enjoy your beautiful new door.
Best wishes
We Do Door
Front and Back Composite doors
Front and Back Composite doors. Both doors ordered early December and fitted in January. Throughout the time I was kept informed of the progress of the manufacture and delivery times. The communication from the company was excellent. When the doors arrived they were above my expectations.Very good quality control.
Our fitter was Chris and he fitted both doors on the same day. We were very impressed with the standard of his workmanship. He has done a lovely job and we are very pleased with the quality of the doors and all the waste was cleaned up before he left.
Overall I would recommend We Do Doors and would use them again if needed.
3 February 2026
Unprompted review
Reply from We Do Doors
Dear Russell,
Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.
We love to hear from happy customers. We'll make sure to share your comments to your door fitter.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Enjoy your beautiful new door.
Best Wishes
We Do Doors
Excellent communication right from…
Excellent communication right from requesting a quote through to installation. Our door looks huge and beautiful. I am very pleased we chose We Do Doors. Highly recommend.
19 February 2026
Unprompted review
Reply from We Do Doors
Dear Eric,
We are pleased to hear you had such a good experience. We appreciate you choosing We Do Doors and for taking the time to leave us your review.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Enjoy your beautiful new door.
Best wishes
We Do Door
Very happy with the whole experience…
Very happy with the whole experience from enquiry through to installation. I would recommend this company as an excellent company to provide new doors to a high quality with excellent customer service.
19 February 2026
Unprompted review
Reply from We Do Doors
Dear Sheila,
We are delighted to hear that you’re happy with your new UPVC door.
With our steel reinforced frames and our high security multi point locking system, you can be sure our doors provide safety and security as standard.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Best wishes
We Do Doors
Clear pricing and easy to use website…
Clear pricing and easy to use website meant the door could be exactly as I wanted, then was delivered and fitted quickly. If I ever needed another door I’d go to them again
17 February 2026
Unprompted review
Reply from We Do Doors
Dear Simeon,
Always great to hear from satisfied customers.
With our robust 5mm GRP skin and our tried and trusted Yale Mantis multipoint locking system, you can be sure our doors provide safety and security as standard.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Thank you for taking the time to share your review of your new composite door.
Best wishes
We Do Doors
It was easy to order our door & choose…
It was easy to order our door & choose the one we wanted . It was fitted today & we are so pleased it looks lovely & our fitter Ron Heritage did a great job
17 February 2026
Unprompted review
Reply from We Do Doors
Dear Linda,
We are delighted to hear that you’re happy with your new composite door.
Designed to be energy efficient, our doors can help lower carbon footprint as well as reduce bills.
With over 15 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Thank you for your purchase.
Best wishes
We Do Doors
From start to finish on time all work…Best doors by far
From start to finish on time all work done to a high standard the door fitted was exactly as ordered and is of a very high build quality.
14 February 2026
Unprompted review
Reply from We Do Doors
Dear M A Skarratt,
Always great to hear from satisfied customers.
With our robust 5mm GRP skin and our tried and trusted Yale Mantis multipoint locking system, you can be sure our doors provide safety and security as standard.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Thank you for taking the time to share your review of your new composite door.
Best wishes
We Do Doors
From the initial enquiry on the we do…
From the initial enquiry on the we do doors website through to my interactions with the sales staff and Brendan my fitter, the purchase and installation of my door was a breeze with a fantastic competitive price to match. I'm so pleased with my new door. Thank ylu we do Doors for a seamless and easy transaction. I would recommend you to friends and family. Bravo!
13 February 2026
Unprompted review
Reply from We Do Doors
Dear Alison,
Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.
We love to hear from happy customers. We'll make sure to share your comments to your door fitter.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Enjoy your beautiful new door.
Best Wishes
We Do Doors
2nd time we have used we do doors
2nd time we have used we do doors, our fitter Rod has done an excellent job and the door looks great,
14 February 2026
Unprompted review
Reply from We Do Doors
Dear Francine,
Always great to hear from satisfied customers.
It's great when our customers come back to us for another door, this gives us great pleasure knowing we have provided an amazing service.
Enjoy your beautiful new door.
Best Wishes
We Do Doors
very happy customer
kept us informed with every step ,arrived on time to do the measurements Brendon and his mate turned up to fit the door were very polite and cleaned up up after the job was completed , .Very pleased with the end result
excellent job good value for the money
12 February 2026
Unprompted review
Reply from We Do Doors
Dear Robert,
We are delighted to hear that you’re happy with your new UPVC door.
With our steel reinforced frames and our high security multi point locking system, you can be sure our doors provide safety and security as standard.
With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.
Best wishes
We Do Doors
Terrible service but quality product
The door is great but the service was absolutely awful. They use independent fitters. Ours failed to attend two appointments and not only that, failed to even let us know he wasn't coming. His failure to keep in contact was astounding. We didn't want to have him back a third time but the company insisted they had no other local fitters. On the third date he was three hours late. The company agreed this was completely unacceptable but distanced themselves from him and very little was done to put it right. I was initially offered a £50 goodwill payment which was increased to £100 but the whole experience was very frustrating and tiresome.
31 January 2026
Unprompted review
Reply from We Do Doors
Dear Ruth,
Thank you for taking the time to leave your feedback, and are pleased to hear that you are happy with your new door.
We fully acknowledge that delays can be frustrating, and apologise again for any inconvenience caused, as it is our duty to provide a great service.
We do understand that the situation you have described has made you unhappy, but want to stress that we will always do all that we can to provide a great service to our customers. This service was clearly demonstrated to you in how we dealt with addressing your issues and having them resolved to the point you were very happy with your door.
In this particular case, we offered compensation as you have mentioned, which you refused. We increased this offer and you were still not happy. You not only asked us to compensate you to a point that the sum quoted by you was beyond excessive, but you made it clear that if we don’t, it will reflect on the score you provide online.
We would like to clarify that what you were asking us to do is morally wrong, but also goes against Trustpilot’s guidelines. In short, it is not acceptable to buy reviews.
We only wish you had rated us based your true overall experience, and not the discount applied.
We are sorry that, despite our efforts to resolve matters fairly, you remain dissatisfied.
Kind Regards,
We Do Doors
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.