We PDF Reviews 22,173

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its ease of use and convenience, highlighting its straightforward nature and efficient processing of documents. Many people found the service to be quick, practical, and very helpful, appreciating the clear communication and the ability to easily edit files. However, some customers also noted significant issues with payment and billing practices, expressing dissatisfaction with unexpected charges and a lack of clarity regarding subscription terms and the overall cost of the service.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, often describing it as easy to use, convenient, and... See more

Service

Reviewers mention positive feedback about service. Many customers are happy with the service, describing it... See more

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting unexpected... See more

Price

Clients share ambiguous opinions on price. Many reviewers report being charged significantly more than... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers found the website easy to... See more

Based on these reviews

Rated 4 out of 5 stars

The platform is eas to use and very convenient for handling PDF files. The process is simiple ad efficient. Overall a good experience.

Company replied

Rated 4 out of 5 stars

its is affordable. You can easily edit your pdf document

Company replied

Rated 4 out of 5 stars

It was nice and quick. And well priced, which im pleased about as im testing to see if its suitable, so am.pleased to not waste money as im skint

Company replied

Rated 3 out of 5 stars

advertised free but its not. luckily saw that it was a subscription. nevertheless its cheapest going around

Company replied

Rated 5 out of 5 stars

I love the fact they don't have you signing up for an entire month like for $12.99 or something and you pay as you go

Company replied

Rated 3 out of 5 stars

Not so easy to fill in, as there are questions that I couldn't answer, as it would need a judge to complete.

Company replied

Rated 3 out of 5 stars

No warning up-front about a charge, albeit a small one, and no ability directly to print the form.

Company replied

Rated 3 out of 5 stars

i was told it is free but was charged at the end to be able to download my document.

Company replied

Rated 3 out of 5 stars

its online and you are already getting paid by internet companies,

Company replied

Rated 1 out of 5 stars

Absolutely terrible experience. The customer services is abysmal and after being scammed £49. I would’ve liked a little bit of good customer service in response. Do not use this company they lie they... See more

Company replied

Rated 1 out of 5 stars

Operates a subscription service that takes your money without making it clear what you will be charged. Offers a 3 day trial period but then charges a full month before you can even cancel it on the w... See more

Company replied

Rated 3 out of 5 stars

promised to be free, had to pay 0.49... not a big deal, but seems to be dishonest

Company replied

Rated 1 out of 5 stars

Like other people here I needed a document quickly edited and paid the £0.50 - then recurring payments of £59 a month started coming out of my account. Very very unclear that this will happen. Worst o... See more

Company replied

Rated 2 out of 5 stars

My experience with WePDF was disappointing. I registered for what I understood to be a free trial and was subsequently charged 49 EUR. I do not believe the upcoming charge and end of trial were co... See more

Company replied

Rated 5 out of 5 stars

Easy to use straightforward and affordable downloads

Company replied

Rated 1 out of 5 stars

Billing model via not clear overpriced subscription - cancelled after charged 49 eur and then immediately 9eur for cancellation fee at same day. Filled EU consumer servise complaint. Bank to initiat... See more

Company replied

Rated 4 out of 5 stars

For the first time i used this website it looks easy.

Company replied

Rated 1 out of 5 stars

Misleading pricing. The website makes it look like you pay only 0.49€, but it’s actually a 3-day trial that automatically turns into a very expensive subscription (49€) if you don’t cancel. This... See more

Company replied

Rated 1 out of 5 stars

Be carefull this website is not free, they publish their service as free PDF conversion, but once you upload a document they charge you a small amount $ 0,50 payable by CC in order to download the doc... See more

Company replied

Rated 1 out of 5 stars

Attempted to underhandedly charge £49 after a single, one-time £0.49 PDF transfer to simply sign one PDF. This felt incredibly deceptive and no indication before this showed that there would be a futu... See more

Company replied

Rated 1 out of 5 stars

"Warning! I used this site for a single document with a €0.49 trial offer. Just 3 days later, I was charged €49 for a subscription I never requested. Despite zero usage of the service since the t... See more

Company replied

Rated 1 out of 5 stars

Offered 49p to convert a PDF then took £46 out of my account. No requedt and no notification. It happens on the fourth day, the day afyer your 3 day cooling off period. Dealt with through bank but the... See more

Company replied


Company details

  1. Software company

Written by the company

Introducing our versatile online PDF conversion and editing tool - We PDF! With We PDF, you can easily convert your PDF files to various formats such as Word, Excel and PowerPoint. You can also edit your PDF documents by adding, deleting, or modifying text, images, and pages. Our user-friendly interface and powerful tool make it easy to manage your PDFs with just a few clicks. Try us today and streamline your document management process!


Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Watch out for automatic subscription!!!

If you buy one off service from this company they will automatically enrol you into a subscription and sneak into your account every month. Watch out people! Watch out people!

2 April 2026
Unprompted review
We PDF logo

Reply from We PDF

Hi Abdi,

Thank you for leaving a review about our company.

We deeply regret that our service did not meet your expectations, and we understand the importance of a positive customer experience. We sincerely regret any inconvenience this may have caused you.

We are committed to understanding the reasons for this situation and taking corrective action to avoid a recurrence.

In the interest of resolution, we would like to speak with you further to understand the specific problems you encountered and find appropriate solutions. We have tried to send you a request for information on TrustPilot. You can also contact us directly at contact@we-pdf.com.

We look forward to hearing from you.

Kind regards,
Lily

Rated 5 out of 5 stars

Great service

Really good PDF

12 April 2026
We PDF logo

Reply from We PDF

Hi Sara Mazzulla,

Thank you for the 5-star rating. We are glad you enjoyed the service and look forward to helping you in the future.

Best regards,
Lily

Rated 5 out of 5 stars

Good experience

12 April 2026
We PDF logo

Reply from We PDF

Hi Nabi Sidhu,

Thank you for the 5-star rating. We are glad you enjoyed the service and look forward to helping you in the future.

Best regards,
Lily

Rated 1 out of 5 stars

Tried to scam me by trying to charge…

Tried to scam me by trying to charge £49 a few days later but my bank stopped it. Avoid scammers they will take 0.49p then try and take £49 and pretend it's a mistake a few days after. This website needs to be shut down

12 April 2026
Unprompted review
We PDF logo

Reply from We PDF

Hi Arek Jaworski,

Thank you for leaving a review about our company.

We deeply regret that our service did not meet your expectations, and we understand the importance of a positive customer experience. We sincerely regret any inconvenience this may have caused you.

We are committed to understanding the reasons for this situation and taking corrective action to avoid a recurrence.

In the interest of resolution, we would like to speak with you further to understand the specific problems you encountered and find appropriate solutions. We have tried to send you a request for information on TrustPilot. You can also contact us directly at contact@we-pdf.com.

We look forward to hearing from you.

Kind regards,
Lily

Rated 5 out of 5 stars

IT WAS GREAT

12 April 2026
We PDF logo

Reply from We PDF

Hi Nikhil Kumar Manne,

Thank you for the 5-star rating. We are glad you enjoyed the service and look forward to helping you in the future.

Best regards,
Lily

Rated 5 out of 5 stars

Thanks for my document

Had to download a document for work

12 April 2026
We PDF logo

Reply from We PDF

Hi Luke Power,

Thank you for the 5-star rating. We are glad you enjoyed the service and look forward to helping you in the future.

Best regards,
Lily

Rated 4 out of 5 stars

Easy download

Easy downlaod

12 April 2026
We PDF logo

Reply from We PDF

Hi Jon S,

Many thanks for your review. We look forward to helping you in the future!

Kind regards,
Lily

Rated 5 out of 5 stars
We PDF logo

Reply from We PDF

Hi Mr Robert Mollart,

Thank you for the 5-star rating. We are glad you enjoyed the service and look forward to helping you in the future.

Best regards,
Lily

Rated 5 out of 5 stars

Good

None!!....

11 April 2026
We PDF logo

Reply from We PDF

Hi Anonymous,

Thank you for the 5-star rating. We are glad you enjoyed the service and look forward to helping you in the future.

Best regards,
Lily

Rated 5 out of 5 stars

great service

11 April 2026
We PDF logo

Reply from We PDF

Hi Mr George Amankwah,

Thank you for the 5-star rating. We are glad you enjoyed the service and look forward to helping you in the future.

Best regards,
Lily

Rated 1 out of 5 stars

Scam company

Scam company. You pay a small amount at the beginning and then they charge you 49 euros every month! Be aware!

10 April 2026
Unprompted review
We PDF logo

Reply from We PDF

Hi Maria Kisselev,

Thanks for your review. We are sorry you are dissatisfied with your purchase, and our service did not meet your expectations. You have subscribed to We PDF when editing PDF documents online and unlocked unlimited access to our features.

Please note that a free trial was provided, allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. The service fee will be charged only if the cancellation of membership is not requested within the trial period.

In addition, an email reminder was sent informing you about your active subscription and the upcoming recurring transactions.

Should you have any questions or would like us to review your account further, please do not hesitate to get in touch. We would be pleased to assist.

Kind regards,
Lily

Rated 5 out of 5 stars

Good one fantastic

Good one fantastic, amazing

11 April 2026
We PDF logo

Reply from We PDF

Hi Nasibullah Tarin,

Thank you for the 5-star rating. We are glad you enjoyed the service and look forward to helping you in the future.

Best regards,
Lily

Rated 5 out of 5 stars

good

good bvhgfgcuhaui

11 April 2026
We PDF logo

Reply from We PDF

Hi Sokkaiah Baskar,

Thank you for the 5-star rating. We are glad you enjoyed the service and look forward to helping you in the future.

Best regards,
Lily

Rated 3 out of 5 stars

Had to pay?When google says its a free…

Had to pay?When google says its a free service

10 April 2026
We PDF logo

Reply from We PDF

Hi Stacey Gamble,

Thank you for leaving a review about our company. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into consideration so we can improve our service. Once again, we apologise if you faced any issues.

Kind regards,
Lily

Rated 1 out of 5 stars

SCAM

Offered 49p to convert a PDF then took £46 out of my account. No requedt and no notification. It happens on the fourth day, the day afyer your 3 day cooling off period. Dealt with through bank but they haven't replied to emails..nuisance and organised theft

10 April 2026
Unprompted review
We PDF logo

Reply from We PDF

Hi Richard Main,

Thank you for leaving a review about our company. We are truly sorry that our service did not meet your expectations. Your feedback will be taken into consideration so we can improve our service. Once again, we apologise if you faced any issues.

Kind regards,
Lily

Rated 4 out of 5 stars

Good

Good, easy and fast to use

10 April 2026
We PDF logo

Reply from We PDF

Hi Yousoufou Akin-ola Adio CHITOU,

Many thanks for your review. We look forward to helping you in the future!

Kind regards,
Lily

Rated 1 out of 5 stars

I have been scammed by this company

I have been scammed by this company. I paid 50 pence for 1 pdf document and have just seen that they have been charging me £49.00 per month for 6 months. I had no idea I was paying this. They did get in touch to confirm the cost but the emails went into my spam. When I realised my mistake this week, they offered to let me pay £9.00 a year or lose all access immediately (despite having just paid another £49.00) I declined but then find that £9.00 was taken out of my account. I am now blocking the payments with my bank in case there are any more issues.

10 April 2026
Unprompted review
We PDF logo

Reply from We PDF

Hi Verna Morris,

Thanks for your review. We are sorry you are dissatisfied with your purchase, and our service did not meet your expectations. You have subscribed to We PDF when editing PDF documents online and unlocked unlimited access to our features.

Please note that a free trial was provided, allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. The service fee will be charged only if the cancellation of membership is not requested within the trial period.

In addition, an email reminder was sent on the 1st of November 2025 at 14:10 GMT informing you about your active subscription and the upcoming recurring transactions.

Should you have any questions or would like us to review your account further, please do not hesitate to get in touch. We would be pleased to assist.

Kind regards,
Lily

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