Wealthfront Reviews 26

I encountered a funding problem and attempted to log in to address it, but I discovered that my account access was restricted. Despite reaching out to the support team via email on their website, I have not received any response since June 13th. This is unacceptable. Communication has been lacking for five days now, and the service has fallen short of expectations.

Absolutely one of the worst experiences. I initially signed on because I heard it was a good program with ability to tax harvest and when I set up account I accidently inputted wrong account to fund it and when I realized I did when I tried to log in to enter my newer account to fund the account my access was locked. I called and emailed many times over the next few months with no response then randomly I decided let me try one last time and then I was finally able to speak with someone and was told I was barred from having an account and there was no other information. I asked would they be sending a letter to explain or was there a manager or supervisor who would be able to explain and they said no and hung up. That was it.

I was a client of Wealthfront for over five years. The service provided by Wealthfront was excellent, and I made money investing with Wealthfront. Nevertheless, I transferred my account to another brokerage account when I learned that Wealthfront partnered with Green Dot Bank (a one-star rating on Trustpilot). Seriously, Green Dot Bank? I knew it was time to transfer my account because they weren't a robo-advisor who placed their customer's interests above their own. That said, I recently read that UBS, a bank with assets under management of $3.3 trillion, will acquire Wealthfront. When this event occurs, then I would consider investing with Wealthfront.

Decent for complete hands off investing, but don't expect much of a return. New partnership with Green Dot Bank is not good. The bank also goes by multiple names, like University National Bank (?). I agree with the review below that the Portfolios are not aggressive (even with the max tolerance) and fees definitely feel excessive for a hands off approach. Heading somewhere that has my best interest in mind.

Not bad. The set top takes a long time

Even the most aggressive portfolio allocation offered isn't aggressive enough for my preferences, given I'm early in my career and a long way off from retirement. I'd recommend Vanguard ETFs over this option. Fees also feel excessive.