I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service. I forgot to take off my coupon code and they did that too. Easy eye exam to renew my prescription for cheap - doctor tried to have me redo at $90 and this was only $15. Great c... See more
Company replied
Ordered contacts on a Thursday afternoon and I received them on Tuesday, plus it was a holiday weekend. I’m very pleased with their fast shipping. The system said my order was processed, but no tracki... See more
Company replied
Where have you been!!!! Oh my goodness if you are like me and ordered your contacts and glasses right though your doctors office - STOP now. The ease of the website, the number of items offered, the... See more
Company replied
Company details
Written by the company
Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!
Contact info
10 Canal Street Suite 205, 19007, Bristol, United States
- 888-536-7480
- info@webeyecare.com
- www.webeyecare.com
4.2
Great
1k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I have used Web Eyecare in the past
I have used Web Eyecare in the past. They continue to be the most economical. It is very easy to upload prescription and fill out insurance information. For only $5.99 they deal with the insurance company. That’s a win win for me. I will definitely be using Web Eyecare again.
8 September 2024
Unprompted review
Reply from WebEyeCare
Awesome to hear! Thank you for recommending us!
They have such great prices and always…
They have such great prices and always ship quickly. This is the only place I order my contacts from. Truly a 10 out of 10!
28 August 2024
Unprompted review
Reply from WebEyeCare
We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)
The sent me the wrong prescription…
The sent me the wrong prescription again for my contacts I paid for it to get here faster because I really need them all to get the wrong ones again. This happened to me before they had to send me different ones again because they had the wrong prescription once again. I need the right prescription, I love ordering from you guys. I just don't like the fact that they always send me the wrong prescription when I sent my prescription to you.
26 August 2024
Unprompted review
Reply from WebEyeCare
Thank you for sharing your feedback. We apologize for the
issues with your prescription lenses. We understand how important it is to receive the correct prescription.
It appears there was a mistake, and Biofinity lenses were ordered instead of the Multifocal lenses you needed. We recognize how crucial it is to have the right product.
Please be assured that we have made several attempts to
resolve this by reaching out to you via email and phone. Additionally, we included trial lenses in your previous order to help ensure accuracy with your prescription.
To correct this, we would be happy to exchange the incorrect lenses for the Multifocal lenses based on your
prescription. You can contact us directly at info@webeyecare.com or respond to our previous communication.
Thank you for your patience and continued support. We look forward to resolving this matter to your satisfaction.
Fast delivery
Fast delivery, easy ordering, vast selection of contacts. Good prices.
20 August 2024
Unprompted review
Reply from WebEyeCare
We're so glad you enjoyed your ordering experience!
Love WebEyeCare
They have a great selection of quality brand contacts that are delivered promptly with an easy and efficient website to use!
23 August 2024
Unprompted review
Reply from WebEyeCare
Awesome to hear! Thank you for recommending us!
Fast efficient service reasonable cost
Fast efficient service reasonable cost
10 August 2024
Unprompted review
Reply from WebEyeCare
Thank you for your recommendation!
The Best Source for Lenses
Always accurate orders, fast shipping, the best prices and great customer service.
6 August 2024
Unprompted review
Reply from WebEyeCare
We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)
Received the order quickly
Received the order quickly, everything was packaged nicely and I got exactly what I paid for:)
8 August 2024
Unprompted review
Reply from WebEyeCare
We're so glad you enjoyed your ordering experience!
They have the best price for contacts
They have the best price for contacts. I wear one of the most expensive contacts and I always get a discount, and earn points for future orders. I love them. They are on top of everything, and contact you if there is an issue. Wouldn't go anywhere else! #91309438
1 August 2024
Unprompted review
Reply from WebEyeCare
Awesome to hear! Thank you for recommending us!
$80 cheaper
so this place was $80 cheaper, but took 33 days to get me my contacts… i do have custom made multi-focal with a stigmatism, so that takes longer… i totally think it’s worth it, just order ahead… FYI the customer service is OUTSTANDING!! they always answered the phone and were cool about talking and checking on my order
24 June 2024
Unprompted review
Reply from WebEyeCare
Thanks for the great feedback! Your prescription requires the contact lenses be custom made so they do tend to take longer, but so glad our customer service team kept you in the loop and helped you out!
Quick service
Eazy pease order process ... Quick response and updates even overnight... Got my contacts just in time
Could NOT be happier
24 July 2024
Unprompted review
Quick and accurate for less
Great deals on all the best brands. Quick and accurate service as well!
19 July 2024
Unprompted review
CUSTOMER SERVICE DOES NOT EXIST !!
I would like to say it takes for ever but 10 days has passed , no contacts , no tracking number. Customer Service is non existent. I decided to buy here because they offered a 3 pack of what I need but I regret my decision should have stuck to my current provider and paid the difference. DO YOUR SELVES A FAVOR DO NOT BUY FROM HERE .
11 July 2024
Unprompted review
Reply from WebEyeCare
Our apologies you did not receive information regarding your order in a timely manner. We did have an issue with tracking numbers not uploading into our system correctly for 3 pack orders. You should have received your order although you did not receive an email with the tracking information. If you require additional assistance, please reach out to our customer service team at info@webeyecare.com or (888) 536-7480.
Delightful
The price the customer service and the speed of delivery were all delightful
91302591
10 July 2024
Unprompted review
Reply from WebEyeCare
We're so glad you enjoyed your ordering experience!
Reply from WebEyeCare
We're so glad you enjoyed your ordering experience!
Fast shipping
Fast shipping! Very easy to order. I have been ordering from here for 3-4 years now!
28 June 2024
Unprompted review
Reply from WebEyeCare
We're so glad you enjoyed your ordering experience!
Excellent service!!!
28 June 2024
Unprompted review
Reply from WebEyeCare
Awesome to hear! Thank you for recommending us!
Easy ordering and fast shipment
27 June 2024
Unprompted review
Reply from WebEyeCare
We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)
Doesn't Honor Advertised Prices/Contacts Are Not Made In The US
I have been ordering here for about a year. I placed an order for contacts at their special advertised price and I was sent an email telling me that I could no longer buy them at the price advertised and that my order was cancelled and refunded. No where on their website or anywhere does it state that I could not buy at the advertised price. The reason they are so cheap is because they get their contacts in India and other foreign places.
17 June 2024
Unprompted review
Reply from WebEyeCare
Hello. We do apologize for your less-than-ideal experience so far.
It does appear that your account placed a promotional-priced order back in April which would make placing another promotional-priced order at this time against our terms and conditions.
As we are an authorized retailer of all brands on our site and source directly from authorized distributors and lens manufacturers, we are unable to honor third-party promotions at a higher interval.
Reply from WebEyeCare
We're so glad you enjoyed your ordering experience!
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