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WebOracle provide our SEO services and do a great job. Over the years we have raised to the top of our category for multiple high value keywords and continue to benefit from the long-term effects of their services. They offer other premium quality work too - check them out if you are in the online space.
They don't do webhosting, so idk what that other review is talking about.
Never ever I will use WebOracle again.
If I could rate this business a zero I would.
We have been having ongoing account issues since May 2020. It is now October 2020.
They have been direct debiting $85 a month when the agreed amount $35 a month for website hosting.
They give you the run around.
You speak to a different consultant every time you call- to date about 5 people have been trying to “work this issue out”.
Either they’re massive scammers or their accounts department are complete duds- I suspect it’s both.
We still have multiple direct debits coming out, as well as no refund.
Absolutely ridiculous from a consumer point of view- the level of customer service is extremely poor, not to mention the additional money they are thieving from our account monthly.
Reply from WebOracle
Hi Jonathon,
We have reviewed all our current clients and cannot find any history of your name nor any website details. The prices you've mentioned do not match any of our packages either. Can you please call our MD on 1300 505 763 to discuss further.
Kind Regards,
WebOracle Team
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