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We Buy Games Reviews 

430
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Fantastic 👌. ; well deserving of this five stars. Smooth collection. And ultra-fast payout. Am hoping to make use of this service even more in the future. May you continue to go from s... See more

Company replied

Rated 4 out of 5 stars

easy to use no hassle drop off no postal costs. So i realise that the operational costs and margin have to be reflected in the low offer prices. but worry that so many good games were not accepted.

Company replied

Rated 5 out of 5 stars

It was very easy to send books I sold to World of books. The payment was confirmed, but I asked for a cheque so my bank account details were protected. The cheque took 15 days to arrive. Contacted cus... See more

Rated 3 out of 5 stars

Didn't get great prices found them better at music magpie but a couple that I did send were rejected because they were scratched so that was knocked off the already low price. A lot of great memories... See more

Company replied

Company details

  1. Used Game Shop
  2. also in
  3. E-commerce service
  4. Game Shop
  5. Video Game Shop

About We Buy Games

Written by the company

We Buy Games helps gamers across the UK turn unwanted video games, consoles and accessories into extra cash quickly and easily. Whether you are upgrading your console, clearing out old games or making space at home, we make the process simple with instant prices, free delivery options and fast payment. We buy games for a wide range of platforms, including PlayStation, Xbox, Nintendo and retro consoles, along with controllers, accessories and gaming bundles. Simply search or scan your items on our website to receive an instant valuation and send them to us for free. As well as buying games, we also sell a huge range of pre-loved games, consoles and accessories, helping gamers find great deals on popular titles and hard-to-find classics. At We Buy Games, we are passionate about reuse and recycling, helping thousands of games and consoles find a new home instead of going to waste. Visit our website: webuygames.co.uk

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

430 reviews

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4.4

All reviews

(430)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

People who say this is excellent must…

People who say this is excellent must zip up the back. You will get 5 times upwards those prices selling on eBay, Gumtree or Facebook. Do not be daft they buy these items for ridiculous low prices and sell for much much much more.

Sorry but supply and demand is nonsense, I buy, sell and repair game consoles and you offer about 105 their true value. Lets say Sega Megadrive Sonic 3 this will sell for £20-£50 yet you offer £3. When it comes to retro you are so far out of touch.
Braveheart - William Wallace Funko I sold for £40 you offer £2 << Get real

28 December 2021
Unprompted review
We Buy Games logo

Reply from We Buy Games

Hello,

Thank you for leaving a review.

We are sorry to hear that the prices offered did not meet your expectations. The prices we offer are based on the supply and demand in the market, which is out of our control, sorry. Many factors can affect the prices we pay such as the number of copies already available on the market and how many copies we already have in stock, however this does change quickly.

Best regards,
WeBuyGames

Rated 5 out of 5 stars

Selling Lego

Very simple process. An easy way to get some money for something that is no longer of use.

16 December 2021
We Buy Games logo

Reply from We Buy Games

Hi Sue,

Thank you for taking the time to leave us a review, it is greatly appreciated.

It is excellent to hear that you were pleased with the service that WeBuyGames was able to provide.

WeBuyGames.

Rated 5 out of 5 stars

Selling old LEGO bricks

I sent in just under 16KG of Lego. It was processed and payment made to my account quickly and efficiently. I would recommend this process for anyone trying to Sell Lego as it is the best price you can get for your used bricks and very simple to do.
Thank you.

9 December 2021
We Buy Games logo

Reply from We Buy Games

Hi Jane,

We are thrilled with the review that you took the time to leave us. We try our hardest to provide the best service and prices for our customers and we are glad that we were able to help you.

We hope to see you again.

WeBuyGames.

Rated 5 out of 5 stars

Excellent service

Excellent service. Everything went smoothly, just as they said it would. Very pleased all round.

8 December 2021
We Buy Games logo

Reply from We Buy Games

Hi Susan,

We are thoroughly appreciative of the review that you left for us, it means a great deal to us.

It is fantastic to hear that you had a good experience using our services and we hope to hear from you again.

WeBuyGames.

Rated 5 out of 5 stars

Very prompt payment and nothing…

Very prompt payment and nothing rejected. Excellent service

8 December 2021
We Buy Games logo

Reply from We Buy Games

Hi Helen,

It's great to hear that you are happy with the WeBuyGames service.

Thanks for taking the time to leave us a review, it is thoroughly appreciated.

WeBuyGames.

Rated 5 out of 5 stars

Very smooth service and managed to find…

Very smooth service and managed to find a better use for piles of Lego that has been in boxes for a while.

8 December 2021
We Buy Games logo

Reply from We Buy Games

Hi Mike,

Thank you for taking the time out of your day to leave us a review, it is greatly appreciated.

We are thrilled to hear that you are pleased with the service that we were able to provide.

WeBuyGames.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Very honest and very prompt with payment. Nice to be able to sell products on for someone else to enjoy!

8 December 2021
We Buy Games logo

Reply from We Buy Games

Hi,

Thank you for taking there time to leave us a review, we greatly appreciate it.

We are thrilled to hear that your experience with the WeBuyGames service was a positive one. We look forward to hearing from you again.

WeBuyGames.

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to use and quick payment. Highly recommend.

8 December 2021
We Buy Games logo

Reply from We Buy Games

Hi Julia,

We are thrilled to hear that you were pleased with the service provided.

We are sincerely grateful that you took the time to leave us a review and we hope to see you again in the future.

WeBuyGames.

Rated 4 out of 5 stars

Excellent service

Excellent service, we sold some lego to them. The only thing I will say is that it took longer than I thought to receive the money, it says they pay you the next day, but I don't think that includes the time it takes for them to actually get your items? I still gave them 4 stars though as it's a great way to sell some old stuff.

8 December 2021
We Buy Games logo

Reply from We Buy Games

Hi Tanya,

Thank you for taking the time out of your day to leave us a review, we thoroughly appreciate it.

We sincerely apologise for the slight delay, once we receive your items they are processed immediately and then we send the money out to you. We are thrilled however, to find that you are pleased with the service that we were able to provide and we hope to hear from you again.

WeBuyGames.

Rated 1 out of 5 stars

Still waiting payment

After two weeks of sending the Lego parts and some video games , I'm still waiting the payment. No email or communication from them.

27 November 2021
Unprompted review
We Buy Games logo

Reply from We Buy Games

Hello,

Thank you for your review.

We have looked into this for you and can see that the offer was dropped off at a ParcelShop on 14/11/2021 and the courier collected the box on 16/11/2021. We typically allow upto 5 working days for offers to be delivered to us, however, we have still not received this offer. Due to the length of time since you sent your offer, we placed your offer into the payment process to be paid in full for your items by the end of the same day.

We will launch an investigation with the courier directly regarding this offer and claim for it if necessary. Please accept our apologies for this delay and any inconvenience caused.

Best regards,
WeBuyGames

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt and helpful!

15 November 2021
We Buy Games logo

Reply from We Buy Games

Hi Jamie,

We appreciate you taking the time out of your day to leave us a review.

We are glad to hear that we could have been of service to you and that you are pleased with the service that you received. We look forward to hearing from you again.

WeBuyGames.

Rated 5 out of 5 stars

Dealing with you was so easy

Dealing with you was so easy, and brilliant that you can take bulk Lego.
Payment was fast and service efficient

15 November 2021
We Buy Games logo

Reply from We Buy Games

Hi Martin,

Thank you for taking the time to leave us a review, we greatly appreciate it.

We are thrilled to hear that you had a good experience using our services and we look forward to hearing from you again.

WeBuyGames.

Rated 5 out of 5 stars

User friendly website and good customer service

The website is easy to use and customer services were quick to respond to queries. Service was good and payment was prompt. An easy way to earn some money for items that are no longer needed.

15 November 2021
We Buy Games logo

Reply from We Buy Games

Hi Rachel,

It's great to hear that you had a good experience using our services and thoroughly appreciate you taking the time to leave us a review.

WeBuyGames.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Efficient and received money super quick

8 November 2021
We Buy Games logo

Reply from We Buy Games

Hi,

Thanks for taking the time out of your day to leave us a review, it is greatly appreciated.

We are thrilled to hear that you were pleased with the service that we could provide.

WeBuyGames.

Rated 5 out of 5 stars

Good promt service

15 October 2021
We Buy Games logo

Reply from We Buy Games

Hi Robert,

We are glad that we were able to provide you with a service that you are satisfied with.

Thanks for taking the time out of your day to leave us a review.

WeBuyGames.

Rated 5 out of 5 stars

They took everything we sent without a…

They took everything we sent without a quibble and gave us an extra 10% as a special offer.

9 October 2021
We Buy Games logo

Reply from We Buy Games

Hi Steve,

Thanks for taking the time to leave us a review.

We are glad to hear you were able to achieve what you wanted using our service, and don't forget to keep an eye on our app and website for any more bonus codes.

WeBuyGames.

Rated 5 out of 5 stars

Great way to recycle! And get paid!!

Easy service to use. Fast efficient payout. Kept up to speed through whole process from point of entry to pay out.

Definitely worth using!

9 October 2021
We Buy Games logo

Reply from We Buy Games

Hi Jane,

We are thrilled to hear that you had a good experience using our service and we hope to see you again soon.

Thanks for taking the time out of your day to leave us a review.

WeBuyGames.

Rated 4 out of 5 stars

All fine,but slower than previous…

All fine,but slower than previous use,could just be a temporary blib.

8 October 2021
We Buy Games logo

Reply from We Buy Games

Hi Jonathan,

Thank you for taking the time out of your day to leave us a review, it is greatly appreciated.

We are sorry to hear the process was a little slower this time round, we are constantly striving to stream line our service so that next time we can make your experience faster.

WeBuyGames.

Rated 3 out of 5 stars

Yes you paid the amount agreed but the…

Yes you paid the amount agreed but the prices you offer were ridiculous

8 October 2021
We Buy Games logo

Reply from We Buy Games

Hello Steven,

Thank you for leaving a review.

We are sorry to hear that the prices offered did not meet your expectations. The prices we offer are based on the supply and demand in the market, which is out of our control, sorry. Many factors can affect the prices we pay such as the number of copies already available on the market and how many copies we already have in stock, however this does change quickly.

We hope to see you trading with us again soon.

Best regards,
WeBuyGames

Rated 1 out of 5 stars

Avoid like the plague

I sent of my XBOX One and games, only to receive a dispute on the offer, advising that the console was damaged and WeBuyGames would be recycling the XBOX. Upon contacting WeBuyGames, they provided photos of the damage to show a smashed up console (don't believe it was even mine). Their policy is; unless the box shows damage they will not take this up with their delivery company. They offered to return the damaged console at a charge of £5!!!

My advise is, go to a trusted buyer, they may offer less, but at least they won't scam you like WeBuyGames do.

1 October 2021
Unprompted review
We Buy Games logo

Reply from We Buy Games

Hello Charles,

Thank you for leaving a review.

We aim to provide the best possible experience for all of our customers; therefore we are very sorry to hear about your recent experience using WeBuyGames. We have looked into this offer for you and can see that the console was damaged when it arrived with us and photos were provided as requested. All consoles and accessories are checked by our specialist team and any damage to the box(es) is reported to Customer Services to launch a claim with the courier. However, there was no sign of any damage to the box upon arrival to suggest the console was damaged in transit. We can also see that other items in the offer were included in the same box and these arrived in good condition; payment was processed in full for these items. As we sell the items on, we have a duty to buying customers to ensure our stock is in good condition; when this is not the case, we cannot buy the items.

We give all customers the option to recycle any disputed items for free or have them returned, however, we cannot cover the return postage for this as we cover the initial cost to get the items to us on the understanding these items will meet our guidelines.

Best regards,
WeBuyGames

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