Banner for We Buy Games

We Buy Games Reviews 

430
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic 👌. ; well deserving of this five stars. Smooth collection. And ultra-fast payout. Am hoping to make use of this service even more in the future. May you continue to go from s... See more

Company replied

Rated 4 out of 5 stars

easy to use no hassle drop off no postal costs. So i realise that the operational costs and margin have to be reflected in the low offer prices. but worry that so many good games were not accepted.

Company replied

Rated 5 out of 5 stars

It was very easy to send books I sold to World of books. The payment was confirmed, but I asked for a cheque so my bank account details were protected. The cheque took 15 days to arrive. Contacted cus... See more

Rated 3 out of 5 stars

Didn't get great prices found them better at music magpie but a couple that I did send were rejected because they were scratched so that was knocked off the already low price. A lot of great memories... See more

Company replied

Company details

  1. Used Game Shop
  2. also in
  3. E-commerce service
  4. Game Shop
  5. Video Game Shop

About We Buy Games

Written by the company

We Buy Games helps gamers across the UK turn unwanted video games, consoles and accessories into extra cash quickly and easily. Whether you are upgrading your console, clearing out old games or making space at home, we make the process simple with instant prices, free delivery options and fast payment. We buy games for a wide range of platforms, including PlayStation, Xbox, Nintendo and retro consoles, along with controllers, accessories and gaming bundles. Simply search or scan your items on our website to receive an instant valuation and send them to us for free. As well as buying games, we also sell a huge range of pre-loved games, consoles and accessories, helping gamers find great deals on popular titles and hard-to-find classics. At We Buy Games, we are passionate about reuse and recycling, helping thousands of games and consoles find a new home instead of going to waste. Visit our website: webuygames.co.uk

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

430 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(430)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Long Shipping Time

Seemed to take an age for the parcel to reach WBG, but when reached paid swiftly.

15 August 2022
We Buy Games logo

Reply from We Buy Games

We appreciate your feedback regarding the delivery time. If using a courier, we recommend switching to one of our drop off points to avoid delivery delays. This way, items reach us sooner and are processed quicker as a result. We're pleased the payment was swift once your parcel arrived, thank you for choosing WeBuyGames.

Rated 4 out of 5 stars

Transaction processed successfully.

Long wait time with no updates, but transaction processed successfully.

9 August 2022
We Buy Games logo

Reply from We Buy Games

We appreciate your feedback and are glad your transaction went smoothly. We understand that waiting for updates can be frustrating and recommend contacting our customer service team to help assist you if you're having issues with this. Thank you for choosing WeBuyGames.

Rated 5 out of 5 stars

Selling lego

I was so pleased to be able to make some money from the many boxes of lego we have at home! It was so simple and a courier even collected the boxes! The money was in my account a few days later. I've told so many people about this, it's great!

8 July 2022
We Buy Games logo

Reply from We Buy Games

Hi Jenni,

Thanks for taking the time to leave us a great review!
We are delighted to hear that you are happy with our service. We hope to see you again you soon.

WeBuyGames

Rated 5 out of 5 stars

First time user…

First order processed with no problems but the second never arrived. The enquiry was dealt with very fast and payment was still made. This didn’t put me off from using again and third order had no problems. Would recommend this site as very professional. Also this was first time using them and if needed would use again.

8 July 2022
We Buy Games logo

Reply from We Buy Games

Hi Janet

Thanks for taking the time to leave us a review.
We're sorry to hear about your second offer but glad we were able to sort that quickly for you and had no further issues with your third offer. It's great you are happy with our service. We hope to see you again soon.

WeBuyGames

Rated 5 out of 5 stars

Very happy with the whole process of…

Very happy with the whole process of selling unwanted items. Great customer service. Thanks

16 June 2022
We Buy Games logo

Reply from We Buy Games

Hi Bea,

Thanks for taking the time to leave us a review.
It's great to hear that you are happy with our service. We hope to see you again you soon.

WeBuyGames

Rated 5 out of 5 stars

Great service

Free shipping of your items quickly received my payment to my PayPal account great site

8 June 2022
We Buy Games logo

Reply from We Buy Games

Hi Glynda,

Thanks for taking the time to leave us a review.
It's great to hear that you are happy with our service. We hope to see you again you soon.

WeBuyGames

Rated 5 out of 5 stars

Reliable company

Really Pleased with process. Agreed a price sent the goods and that price was paid. No messing.

8 June 2022
We Buy Games logo

Reply from We Buy Games

Hi Wendy,

Thanks for taking the time to leave us a review.
It's great to hear that you are happy with our service. We hope to see you again you soon.

WeBuyGames

Rated 5 out of 5 stars

Happy customer

From downloading the app, to scanning the items to sell, to posting off for payment was all extremely easy and straightforward. We would definitely use We Buy Games in the future. Many thanks.

24 May 2022
We Buy Games logo

Reply from We Buy Games

Hey Lindsey,

Thanks for taking the time to leave us a review.
It's great to hear that you are happy with our service. We hope to see you again you soon.

WeBuyGames

Rated 5 out of 5 stars

Reliable and Easy to use

Received the same amount of money as the quote stated in just a few days

18 May 2022
We Buy Games logo

Reply from We Buy Games

Hey

Thanks for taking the time to leave us a review.
It's great to hear that you are happy with our service. We hope to see you again you soon.

WeBuyGames

Rated 5 out of 5 stars

Great buyer

Received the same amount as quoted in good time and they picked up the parcel

18 May 2022
Unprompted review
We Buy Games logo

Reply from We Buy Games

Hi Anntte,

Thanks for taking the time to leave us a review.
It's great to hear that you are happy with our service. We hope to see you again you soon.

WeBuyGames

Rated 5 out of 5 stars
We Buy Games logo

Reply from We Buy Games

Hi Hannah,

Thanks for taking the time to leave us a review.
It's great to hear that you found our service quick and easy to use. We hope to see you again you soon.

WeBuyGames

Rated 5 out of 5 stars

Worked perfectly

Worked perfectly. Sent 31kg of lego over, no quibble. Payment received promptly. Will use again.

16 May 2022
We Buy Games logo

Reply from We Buy Games

Hi,

Thanks for taking the time to leave us a review.
It's great to hear that everything worked perfectly for you and you was paid quickly. We look forward to seeing you again soon.

WeBuyGames

Rated 5 out of 5 stars

Excellent service

Excellent service, very simple and quick payment. Will definitely be using again.

15 May 2022
We Buy Games logo

Reply from We Buy Games

Hi Jonathan,

Thanks for taking the time to leave us a review.
It's great to hear that you had a good experience and we hope to hear from again you soon.

WeBuyGames

Rated 5 out of 5 stars
We Buy Games logo

Reply from We Buy Games

Hi Penny,

Thanks for taking the time to leave us a review.
It's great to hear that you had a good experience and we hope to hear from again you soon.

WeBuyGames

Rated 4 out of 5 stars

Excellent service

Excellent service and paid for PS2 games with no qualms. Unlike a similar company (Zapper) who simply kept several “unsellable” games in a similar condition without paying.

14 May 2022
We Buy Games logo

Reply from We Buy Games

Hi Stuart,

Thanks for taking the time to leave us a review.
It's great to hear that you had a good experience and we hope to hear from again you soon.

WeBuyGames

Rated 5 out of 5 stars

Great deal

Great deal, efficient service and money arrived in my bank promptly.

9 May 2022
We Buy Games logo

Reply from We Buy Games

Hi Yvonne,

Thanks for taking the time to leave us a review.
It's great to hear that you had a good experience and we hope to hear from again you soon.

WeBuyGames

Rated 1 out of 5 stars

Used a few times are they've come through every time

ZERO STARS man

I've used this company / site / app 3 times now.

On a recent send in, they rejected CDs and a book that were like new!! I was speechless!
Needless to say since contacting them they just keep rejecting my messages and say the items were damaged and will send a useless policy over.

MY ADVICE IS TO USE ANOTHER WEBSITE NOT THIS ONE - THE REVIEWS ARE REAL EXPERIENCES AND YOU DO NOT WANT TO BE HUSTLED BY THIS COMPANY!!

Thanks for nothing WeBuyGames,
Micky Seymour

9 May 2022
Unprompted review
We Buy Games logo

Reply from We Buy Games

Hi Micky,

Thanks for taking the time to leave us a review.
It's great to hear that you had a good experience and we hope to hear from again you soon.

WeBuyGames

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look