Would highly recommend we buy tek to anyone…just sold an iPhone 13 that was smashed on the back but they still gave me what they offered before I sent the phone to them which was more than double what... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second time I’ve used this company and had a great experience both times, paid out exactly what was quoted without trying to knock it down. I’ve sent used phones to other companies that ma... See more
Company replied
Never heard of the company until I googled it & to be fair wasnt setting my expectations high. Ime pleased to say they went above & beyond. Package to send the phone was sent promptly, the postage was... See more
Company replied
Best price offered for my old iphone, despatched a free delivery box within one day, received and inspected the phone the next and paid the full quoted price the same day. Really can’t fault them and... See more
Company replied
Company details
- #8 of 25 best companies in Cell phone recycling and unlocking service
Written by the company
-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.
Contact info
Future House, Marshfield Bank, CW2 8UY, Crewe, United Kingdom
- 0330 223 2197
- info@webuytek.co.uk
- www.webuytek.co.uk
4.6
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really quick and trustworthy
Really quick and trustworthy. They honoured the price given at the point of sale, unlike other companies who then reduce the price significantly.
16 March 2026
Reply from We Buy Tek ™
Thank you for your kind words! We’re really glad to hear you found our service quick and trustworthy. Honouring the price we quote is something we take seriously, so it’s great to know that stood out compared to your experiences elsewhere.
WeBuyTek Support
I found this company on a search engine…
I found this company on a search engine offered me a cracking pri ce they even paid for the postage.fast service instant payment well recommended to family and friends
16 March 2026
Reply from We Buy Tek ™
Thank you for the great review! We’re so pleased you found us online and were happy with the price offered. It’s great to hear the free postage, fast service, and instant payment all met your expectations. We really appreciate your recommendation to family and friends!
WeBuyTek Team
Sent my phone of and got paid what they…
Sent my phone of and got paid what they quoted, dint knock the price down paid it the day they received it, would definitely use these again not like the other company’s that try to rip you off!
16 March 2026
Unprompted review
Reply from We Buy Tek ™
Thank you for your fantastic feedback! We’re really pleased to hear that! It means a lot that you’d choose to use us again, and we truly appreciate your trust in us over other companies!
WeBuyTek Team
Great business, defo not a scam.
Seen many low reviews on here which made me wary. But I sent in my S25 Ultra, mint condition, with the original box and accessories and was paid the quoted price. It was the best quoted price on the net. Highly recommend.
They received the phone today and paid today. True to their word.
I also used their shipping label and packaging so that's another win.
Thank you
11 March 2026
Unprompted review
Reply from We Buy Tek ™
Thank you for taking the time to share your experience! We completely understand why seeing a mix of reviews can make anyone a little cautious, so it’s great to hear that your experience with us lived up to expectations.
We’re really pleased everything went smoothly with your Samsung S25 Ultra sale and that you received the full quoted price. Our goal is always to keep the process simple, transparent, and fast — from providing a competitive quote to offering prepaid shipping and paying out the same day your device arrives.
Thanks again for your recommendation and for trusting us with your trade-in. If you ever decide to sell another device in the future, we’d be more than happy to help again! 😊
WeBuyTek Team
Reply from We Buy Tek ™
Thank you for your review! We're really pleased to hear you had a quick experience and received the full quoted price for your device. That's exactly the service we aim to provide.
We appreciate you choosing WeBuyTek and hope to help again in the future!
I sold my phone through WeBuyTek this…
I sold my phone through WeBuyTek this week and wasn't expecting much — these trade-in sites usually find a reason to disappoint you somewhere along the way. This one didn't.
The whole thing took just over 24 hours from posting the phone to the money in my account. What surprised me was the communication: I got a message when the package arrived, when testing started, when it passed, and when payment was transferred. It sounds minor, but it meant I wasn't left refreshing my inbox, wondering if my phone had disappeared into a warehouse.
The greatest benefit was the price I was offered. I checked over 25 similar sites before going with them, and WeBuyTek came out on top. But honestly, what sealed it is that the quote I got was the amount I actually received. No last-minute "we found a scratch" deduction, no admin fees buried in the small print. That feels like it should be standard practice, but based on how other sites operate, it clearly isn't.
Would use them again without thinking twice.
12 March 2026
Reply from We Buy Tek ™
Thank you for the fantastic review! We know selling a phone online can sometimes feel uncertain, so we're really glad the process was quick, transparent, and lived up to your expectations.
It's great to hear the updates along the way helped give peace of mind, and we're especially pleased that the price you were quoted was exactly what you received — that’s how it should be.
Thanks again for choosing WeBuyTek. We’d love to help again whenever you decide to sell your next device!
Good experience
Steve has been very helpful. Overall, it was a good experience and I’m satisfied with the service
12 March 2026
Unprompted review
Reply from We Buy Tek ™
Thank you for your review! We're really glad to hear you had a good experience and were happy with the service. We'll be sure to pass your kind comments on to Steve as well — he’ll really appreciate it.
Thanks again for choosing WeBuyTek!
Sent phone only mark on it on camera…
Sent phone only mark on it on camera surround. Told me it has a mark on screen and would take value down from 625 to 199 absolutely ridiculous.
10 March 2026
Unprompted review
Reply from We Buy Tek ™
Hi,
Thank you for your review, and we’re sorry to hear that your experience didn’t meet expectations. We completely understand how frustrating it can be when a device is valued lower than anticipated.
All devices we receive go through a thorough testing process carried out by our technicians, following our condition guidelines. Any faults identified during testing—whether cosmetic or functional—can affect the final valuation.
We’d love the chance to make this right, so please feel free to get in touch. – WeBuyTek Support
Great Service from start to finish
Great Service from start to finish. No excuses with pricing at all. Gave me what was advertised.
10 March 2026
Reply from We Buy Tek ™
Hi,
Thanks so much for the kind words! We're thrilled to hear you had a great experience with us—it really means a lot. If there's anything we can help with in the future, you know where to find us. 😊
– The WeBuyTek Team
Very fast process and great…
Very fast process and great communication.
Received money offered.
10 March 2026
Reply from We Buy Tek ™
Hi,
Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience.
– WeBuyTek
Excellent company, received money in less than 5 days!
Went on a comparison website and we buy tek were paying the highest amount for my phone.
I placed order on Thursday night, received pack on Saturday, sent off Monday, received full amount quoted on Tuesday
It was an excellent, easy service and will definitely recommend to everyone I know.
10 March 2026
Reply from We Buy Tek ™
Hi,
Thanks so much for the kind words! We're thrilled to hear you had a great experience with us—it really means a lot. If there's anything we can help with in the future, you know where to find us. 😊
– The WeBuyTek Team
I was so impressed
I was so impressed! The quote was exactly what I was paid, not like other companies that try to take money off for a non-existent mark/scratch. And so quick. I sent this Saturday afternoon and I got paid an hour ago (Tuesday). I will be definitely using them again and recommending to everyone!!
10 March 2026
Reply from We Buy Tek ™
Hi,
What a lovely review—thank you! We’re so glad we could provide a service you’re happy with. We know selling tech online can feel risky, so we always aim to make it fast and hassle-free.
– All the best,
The WeBuyTek Team
Quick & painless
10 March 2026
Reply from We Buy Tek ™
Hi,
Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience.
– WeBuyTek
Full of rubbish
Full of rubbish, quoted S25 Ultra for £569 and revised to £369 due to oleophobic coating, phone is in very good condition! They are just trying to get the least prices as possible!! Horrible company
10 March 2026
Unprompted review
Reply from We Buy Tek ™
Hi, Thank you for your review and sorry to hear that things didn’t go as expected. We completely understand how annoying it can be when your phone is valued lower than anticipated. Our technicians follow a strict testing process based on our condition guidelines, and any faults—whether cosmetic or functional—can impact the final offer. We always contact customers with the revised price before moving forward, and of course, you can decline and have the item returned for free. We’d love the chance to make this right, so please feel free to get in touch. – WeBuyTek Support
GREAT SERVICE!!
GREAT SERVICE!!
Received the postage pack in a couple days, after they received the phone, they paid me next day at full price
10 March 2026
Unprompted review
Reply from We Buy Tek ™
Hi,
Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience.
– WeBuyTek
Quick and easy to send you old phone but be prepared for price drops
Quick and easy to send you old phone and receive payment. Customer service is good.
Be prepared for when you select and tick the relevant box regarding the state of your phone, they will come back saying that there is a problem with your device.
Both times I ticked the box that indicated the phones were faulty included cracked screens etc.... and the website quoted a figure based on these facts.
I then received an e-mail on both occasions dropping the price because of the cracked screens etc...which I had already disclosed. The e-mails were pretty much word for word with the same explanation. My impression was it was a standard reply.
9 March 2026
Unprompted review
Reply from We Buy Tek ™
Thank you for your feedback. We're really glad to hear that you found the process quick and easy and that our customer service team was helpful.
We’re sorry to hear about your experience with the revised quotes. When devices arrive with us, they go through a physical inspection to confirm their condition against the details provided during the quote process. Occasionally our technicians may identify additional faults or assess the severity of damage differently, which can result in a price adjustment.
That said, we completely understand how this could feel frustrating, especially if the cracked screens had already been declared. Your feedback is valuable and helps us review how clearly we communicate these adjustments. If you’d like us to take a closer look at your specific orders, please feel free to get in touch with our support team and we’ll be happy to review this for you.
Thanks again for taking the time to share your experience.
WeBuyTek Team
Highly recommend We Buy Tek 😀
Quick response, paid postage . Fast payment.
Very easy experience….
Highly recommended
2 March 2026
Reply from We Buy Tek ™
Thank you for your great review! We're really pleased to hear that you found the process quick and easy, and that the paid postage and fast payment made the experience even better.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. We hope to help you again in the future!
- WeBuyTek
Excellent service for selling a damaged phone at a good price
Offered the best price for my iPhone 13 with cracked screen, return package/label came quickly, was advised it had been received and was being tested and the offer I had been quoted was paid into my bank the next day.
Perfect service, no quibbling or hassle, would highly recommend.
18 February 2026
Unprompted review
Reply from We Buy Tek ™
Our team works hard to make selling your device as simple and transparent as possible, so it's great to know we delivered that experience for you. We truly appreciate your recommendation and hope to help you again in the future!
- WeBuyTek Team
Great service!!
Great service! Really smooth and received the exact price stated at the quoting stage ⭐️
26 February 2026
Reply from We Buy Tek ™
Hi,
Thanks so much for the kind words! We're thrilled to hear you had a great experience with us—it really means a lot. If there's anything we can help with in the future, you know where to find us. 😊
– The WeBuyTek Team
Got my quote price as initially agreed
Got my quote price as initially agreed, happy customer
5 March 2026
Unprompted review
Reply from We Buy Tek ™
Hi, Thank you for your 5-star review! We're delighted everything went smoothly with your trade-in. We work hard to keep the process simple, fair, and fast—so it's great to see that reflected in your experience. – WeBuyTek
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