We Fix Your Boiler Reviews 3

TrustScore 3.5 out of 5

3.6

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Company details

  1. Central Heating Service
  2. Plumber

Written by the company

We Fix Your Boiler are professional boiler repair, servicing and installation specialists, helping homeowners and landlords keep their heating running smoothly. Whether your boiler has broken down, needs a routine service or you’re upgrading to a new system, our qualified Gas Safe engineers provide friendly, reliable and transparent support every step of the way. We work with leading boiler brands and complete every job safely and to the highest standard. From emergency breakdowns to annual servicing and energy-efficient replacements, we keep your home warm, safe and working as it should. Contact We Fix Your Boiler for trusted local boiler experts. Phone: 02072 247 365 Email: info@wefixyourboiler.com


Contact info

3.6

Average

TrustScore 3.5 out of 5

3 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Super Fast and Friendly!

My boiler gave out on Christmas Eve, the panic was real when imagining my family on Christmas Day in a freezing cold home. I found this company via a small google search and their team was in my home within the same few hours and had the issue fixed. I think the guy was called Callum, he was very fast, clean and friendly. I'd recommend this company for fast fixes!!

24 December 2025
Unprompted review
We Fix Your Boiler logo

Reply from We Fix Your Boiler

We're so glad Callum was able to get your Christmas back on track!

Best,
-We Fix Your Boiler

Rated 5 out of 5 stars

Efficient and reasonably priced

I reported an issue with my boiler and Wefixyourboiler attended within 2hrs. They carried out the necessary investigations and established and repaired the problem the same day. I found them to be polite, efficient and reasonably priced. Would highly recommend.

22 December 2025
Unprompted review
We Fix Your Boiler logo

Reply from We Fix Your Boiler

Thank you for the glowing review, Donna.

We're right here must you need us again!
- We Fix Your Boiler

Rated 1 out of 5 stars

company vandalised my building…

This company has vandalised my building by putting stickers all over the entrance and entry phone system with their company logo and QR code. What a distasteful business practice

28 November 2025
Unprompted review
We Fix Your Boiler logo

Reply from We Fix Your Boiler

Thank you for bringing this to our attention, Walter.

We are genuinely sorry this happened. Our leaflet distribution is managed by an external promotional company, and on this occasion a member of their team mistakenly placed a QR sticker on your entry system. This was human error and does not reflect our standards or normal business practice. We will be raising this directly with the company involved to ensure it does not happen again.

We take a lot of pride in our work and reputation, so situations like this are taken very seriously. As a gesture of goodwill, we would be happy to offer discounted support should you ever need assistance with your boiler in the future, as we would really welcome the opportunity to demonstrate the standard of service our customers usually experience.

We hope you may consider giving us the chance to show you who we are as a business, and that any future experience may leave a more positive impression.

- Daniel Robinson
Director of We Fix Your Boiler

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