This company remains helpful till you sign agreement with them and they treat you. Their customer service is POOREST. It is easy for you to decide if you want to make decision to get a treatment fr... See more
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Staff are great, food is nice, weight loss is good if you are good lol one area of improvement, the production team manager needs to advice production labelling operators to place the labels on the p... See more
Company replied
I ordered my pre - op liver shrinking diet pack, I must express how impressed I was with the first class service and advice on which pack that would suit my needs best to purchase. It arrive... See more
Company replied
Ordered just the shakes, am having 3 per day and a low calorie meal with veg for tea. Done 3 days already and can honestly say I have not been hungry. The shakes are lovely and creamy especially the c... See more
Company replied
Company details
Information provided by various external sources
For long term weight loss success, you need support and guidance to help you adjust your behaviours for the long term. That’s why our diet meal plans are not just easy to follow and delicious, they include a FREE weight loss programme with 1-to-1 support and a unique weight management course.
Contact info
11 Highfield Road, B15 3DU, Birmingham
- 0845 468 1280
- info@weighttogo.com
- www.weighttogo.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from Weight to Go

Reply from Weight to Go
Still not arrived
Waiting for post surgery plan. Text message stating attempted delivery although I was at home all day. Now it has gone missing and apparently I signed for it whilst I was under a general anaesthetic

Reply from Weight to Go
Starting point
The process of ordering was straightforward and easy
Unfortunately I picked some porridge which is sweet and ad I'm Scottish we don't eat sweet porridge in fact I thought it would just be porridge oats so I'm disappointed in that as it is 24 packets a large portion of my selection.
I'll not make the same mistake when I reorder
Apart from that hiccup it seems ok
I'm on my second day and I will say I'm not hungry so I'm quite happy

Reply from Weight to Go
Fraudulent advertising!
This company is ridiculous, I ordered my first box upon reliance of fraudulent and false advertising which insinuated the box would cost £24. There was no mention of further funds being taken from my bank account without notice, and no mention of subsequent deliveries. Today £89 has been taken from my account and I have received a text message informing me that my second delivery is on its way. I contacted W2G immediately to cancel the delivery and request a refund given that I am a single Mum, who will now struggle to pay all my bills tomorrow, to be informed that I can return the second delivery but I will have to pay a cancellation fee of £71 to compensate for the first delivery's reduced cost, and therefore from the £89 they have taken from my bank I can receive a refund of £18. Absolutely ridiculous!!!!!!

Reply from Weight to Go
Nice team
Nice team but the products are not nice. Most will go in the bin

Reply from Weight to Go
Customer service
Excellent customer service, I asked for a change to my order and was contacted by phone the next day and the change was made immediately without question.

Reply from Weight to Go
Vegetarian and fish options are very limited.
Not enough veg and fish choise.

Reply from Weight to Go
Incredible
I have been using the weight to go shakes for 4 weeks and have found them really filling. I have them while I am at work and then have a meal in the evening. I have so far lost 13 lbs which I am ecstatic about. All my clothes feel looser and I have more energy.
The diet has kept me focused. In the past I have not been able to stick to diets because I struggle to think of different things to eat that will keep me motivated. Additionally the shakes are really convenient to take with me to work.
Am very happy with the results so far and would highly recommend.
Dawn .

Reply from Weight to Go
LOVELY SHAKES
I've been doing this for a week, shakes only and preparing my own meal. I've lost 3lb already. I ordered the porridge, but found it not to my liking, but the Customer Service Team have been very helpful. They supplied a return form and once they receive them back, I'll get some shakes in exchange. I was a bit sceptical, but the shakes have a lovely taste and have been adding fruit to them too.

Reply from Weight to Go
Brilliant on quick delivery and so helpful with my order
Not tried product yet but looking forward to that on my return from an all inclusive holiday!!!
Happy
Very pleased with the prompt delivery and great results that I am achieving 1 stone in 7 weeks, roll on the next one.
Groupon voucher - shakes
Being unable to use my iPad to download the voucher - I phoned Weight to Go and received the best customer service I have ever had. The lady was so helpful and sorted out the problem quickly. I wish I knew her name as she is a credit to the company. Having sorted out the order it arrived the next day - what service. Emails were sent to up date despatch, etc.

Reply from Weight to Go
highly recommend
Great price, efficient delivery, good range of products which taste a lot better than I expected, very easy to use - I'm mixing each of the shakes with lots of fruit so very healthy and I'm seeing really good results already on the scales. Wish I'd started this month's ago!

Reply from Weight to Go
Weight to Go - 5 Stars
Weight to Go are a great company. Wonderful customer service and a phone call if anything is wrong. Also superfast delivery. I love their products together with my Mum & daughter.

Reply from Weight to Go
great shakes
On day 2 having 1 shake for breakfast & 1 for lunch. So far i have tried strawberry, banana & toffee & love them. They do keep me filled I was pleasantly surprised.

Reply from Weight to Go
Weight to go shakes
The shakes are easy to make and taste lovely, feel like I have more energy aswell.

Reply from Weight to Go
Delivery!!
Once I put my order through to Weight to go it was at my back door, excellent service!!

Reply from Weight to Go
Lack of choice
I do love the meals and I have lost a lot of weight. However, now that I am on month three I am getting really bored. As a vegetarian there is such a small choice of options especially as I can't eat the sweet parsnip soup as it is just too sweet. Why isn't there a mushroom or tomato soup option and why is the 3 month deal so limited in mains courses? All that said, it works and the food is good so I will continue and am grateful for the fact that it really does work.

Reply from Weight to Go
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