I walked into the Dublin store on Grafton street to buy a Rolex. I was wearing jeans and a teas shirt. The customer service was horrible.the sales staff spent 10 to 15 mins whispering between themselv... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hats off to Dan and Maria who looked after my husband and myself with very important and significant milestone purchases. They both were expert in their respective fields (watches and diamonds) and ma... See more
I purchased 2 items from Weir & Sons recently in 2 separate transactions made very close together (within 24hours). Not only were the items beautifully gift wrapped on receipt but Weir & Sons... See more
Incredible experience in Weir and Sons last weekend. Very proud and special day for my family as I brought my mother in to help me pick out an engagement ring!! We were assisted by an expert member of... See more
Company details
Written by the company
Weir & Sons, Grafton Street and Dundrum, Dublin - Official retailers of Patek Philippe and Rolex. Free Irish delivery and free international shipping on orders over €100. Same day in-store collection and next day delivery available.
Contact info
96 - 99 Grafton Street, Dublin 2, Dublin, Ireland
- +353 1 6779678
- customersupport@weir.ie
- www.weirandsons.ie
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Looking for Casio Watch from past era…
Looking for Casio Watch from past era and sourced from Weir and sons.
Ordered online and product delivered on time.
Online shopping
This was the first experience I had shopping online with them and it was excellent. Easy to navigate and fast shipping.
Awesome experience as always as I am a…
Awesome experience as always as I am a regular visitor to the Watch dealer to have my Rolex GMT Master serviced and maintained.
Excellent
Great place to shop with a huge range to choose from.. Treats aevery customers with respect regardless of how much they are spending.
Highly recommended.
I had such great experience with a…
I had such great experience with a lovely staff. She took a extra time to explain me about the claddagh ring wich is my favorite ring. Definitely I will back again.
Easy to navigate website
Easy to navigate website, quick delivery and my partner loved his watch
Elegance and style
I was pleasantly impressed by the promptness with which I was contacted for confirmation and details related to the order. The delivery was very fast. The products were packaged beautifully and carefully! The products comply exactly with the descriptions on the website! I truly recommend!
Weir & Sons Jewellers is the epitome of…
Weir & Sons Jewellers is the epitome of quality, outstanding technical and customer service and absolute professionalism. Their shop located on Grafton Street in Dublin is truly a sight to behold, the beautiful display cabinets and desks are exquisite made of beautiful brass, wood and glass and the rich carpets, it is like walking back in time to a bygone era of true quality, craftsmanship, thoughtful and detailed presentation of jewellery. No matter how big or small that your purchase may be you are treated always with utmost manners and attentiveness and made to feel welcome and valued.
Very fast ansvering in all questions
Very fast ansvering in all questions. I buy watch and all delivery organized very fast.
Quality experience
When it came time for getting the engagement ring, there really was no competition for the quality, service and value that we got in Weirs. They made the whole experience so easy for us, took time to get the right ring for my partner. Will be back soon to get the wedding bands.
They also have a fantastic range of top name watches should you wish to spoil yourself a bit.
Great customer service with quality…
Great customer service with quality advice. Get my watch repaired there as bought it over 25 years ago! Something very comforting that it is still going strong and in business for so long
Exceptional service, highly recommended
I recently purchased a gift of a leather secrid wallet for my sons graduation. The website was very easy to navigate, the pages were clear with pictures of the wallets and price, I was able to make my selection quickly, the engraving was simply done and I knew exactly how much I was paying, Payment was very easy and the wallet was delivered on the day it was scheduled, it was very nicely packaged. My son was delighted with his gift and I was delighted with the service I received from weir and sons. I would have no hesitation recommending weir and sons to anyone.
Excellent service and very Professional…
Excellent service and very Professional And Friendly Staff.
Great service
Great service, great products, & a great website, a pleasure to shop here.
Extremely professional employees
My experience was very pleasant. I had made an order online and picked it up from the Dundrum store. Since it was a gift, i opted for the gift pack option and the employee wrapped the gift so well and gave it in a gift bag. Everything was so swift and smooth. Would definitely visit the Dundrum store again.
Happy customer
My first purchase from Weirs was in 2009 from Paul and Dundrum shopping Centre, then over the years I have felt with all staff at Grafton street. They are all friendly and professional. During my last visits I dealt with Dan. It was a really a great experience. I can’t recommend them enough. You’ll pay top dollar but you will get the best in town . Well done every one .
Great service & selection of watches to suit your budget
I have purchased a couple of watches from W&S over the last 2 years online.
Fantastic service & deliveries always within 3 working days.
I would highly recommend.
Incredible Watch Buying Experience!!
I can’t express what a wonderful experience I had when purchasing my Bremont watch at Weir & Sons. My watch Ambassador, Andrew, was incredible. He listened to my requests, provided inciteful input, and patiently stepped me through the tax refund process at the airport. If you are looking for a special watch or piece of jewelry look no further than Weir & Sons. You will be treated like family!
Excellent service fast and efficient… i…
Excellent service fast and efficient… i purchased a pair of soru earrings and was actually a better price than purchasing from the soru online shop.
Superb
Excellent online service, in store the staff are very helpful & knowledgeable. Beautiful store to visit for special purchases.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








