Everything went smoothly from ordering the medicine to delivery. I had nothing to do except order the medicines. All other steps were done by Well liaising with my Doctors
Company replied
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With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
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Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
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I have no problems delivery postie were bangon time. Medication always get it right. Thank u for time and patience to delivered right medication.
I am disabled person it save me going to town Thank for your service.
Marilyn Phillips
You didn't reply for over a week, then gave no reply, just asked my question back to me, which is pointless...
Now you're asking me for exemption proof, yet, you've already sent me a prescription last week without asking for any proof...saying you know I'm exempt...
A frustrating wait each time I attend this place. Staff will just be strolling in with no sense of urgency. Excruciating long waits. I went in the following day, waited outside for them to open at 9am. Besides the fact that they opened late, I requested my prescription and I.was told that they could not give ime my prescription due to thebfact that there wasnt to me because there was no pharmacist present. They also sent away a man that had a flye jab booked. They should be shut down.
Great friendly staff
Sound advice from qualified professionals
Great service and speedy delivery
Almost always receive medication on time. I do remind them that mail is now delivered every other day.
Great reasonable prices very fast delivery and items arrived in good condition...
Good company to do business with!
Had trouble with scanning my pre paid prescription card so ended up paying for my medication
I couldn’t put my order in with the code for a £10 reduction it took 3 times I was a bit fed up .
Customer service is simply amazing. My order hadn't been dispatched as per the dispatch timings on the website, I phoned customer service and Grace had been great at chasing up my order.
She emailed me a few times throughout the week to reassure me, my order was being sourced (As been quite a shortage of the product everywhere).
Honestly, I'm normally impatient but having such good customer service made me lighten up and was happy to wait as I can't remember the last time I had such efficient and friendly customer service.
Would highly recommend.

Reply from Well Pharmacy
this is a review about well pharmacy 62 tylacelyn road penygraig cf401lju absolute disgrace they are 5 out of 6 months having to ring them to get my prescription delivered 2 weeks without tablets 1 time and then when i phone yes i made a mistake as my tablets were due next week while talking have the phone put down on me no customer service

Reply from Well Pharmacy

Reply from Well Pharmacy
The service is very good and never have any problems.

Reply from Well Pharmacy
Dropped a prescription in and they said it would be 20 minutes so I said I would do some shopping. 15 minutes later I got a text saying it was ready to pick up. I thought that was brilliant service

Reply from Well Pharmacy
Excellent service.
Progress report useful. Very reliable service. Medication arrives in time for smooth continuation. Very satisfied.

Reply from Well Pharmacy
Service goodb but let down bye not being able to apply discount at checkout.

Reply from Well Pharmacy
Time from GP authorising prescription and dispatch of medications always much longer than other online pharmacies.
Despite the generic 'call to discuss' statements, Well showed consistent slowness over 18 months.

Reply from Well Pharmacy
Metaformin was posted, tamasoulin had to be collected. Reverse would have been helpful as the latter had run out.

Reply from Well Pharmacy
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