Lovely counter staff Often a short wait Shop is silent, needs a bit of atmosphere A low radio station perhaps playing Melow Magic or similar soothing songs
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Review summary
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Reviews shaping this summary
A prompt & efficient taking-over of my prescription needs after the previous online pharmacy failed to source my preferred brand of amlodipine. Three cheers to Julie & her I.T. colleagues at Well for... See more
They try to get the prescription to you as quickly as possible. But end up waiting for my surgery to finalise the prescription. Wich delays delivery to me. So I have yo make sure I allow plenty... See more
Company replied
Parcel came very well packed in bubble wrap, with NO damage. Order was spot on with only one item short of the full total which I am hoping will be refunded back to my account. parcel arrived well on... See more
Company replied
Company details
- #92 of 114 best companies in Online Pharmacy
- #89 of 105 best companies in Pharmacy
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Excellent
36k reviews
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It was easy to do and it saved me from…
It was easy to do and it saved me from having to go to the chemist which will be good in winter 😀
4 August 2026
Great service
Sends me reminder when it is time to reorder prescription.
Keeps me informed if prescription progress, and quick delivery
4 August 2026
Understand the checks and balances you…
Understand the checks and balances you have to make but once you have done that and have that customer you should not have to keep asking them for the same thing again.
4 August 2026
Excellent service all round with my Daktarin Gold cream
Ordering the Daktarin Gold cream was straightforward and I was kept aware of the progress towards shipping and delivery. The cream itself is effective.
9 August 2026
They explained things very well and…
They explained things very well and delivery was quick
31 July 2026
I have had no problems with my…
I have had no problems with my prescriptions always on time a very good service
4 August 2026
Can’t fault them
Can’t fault them. Great experience start to finish, meds were here within 24 hours of dispatch. The pharmacist was lovely too
31 July 2026
easy service to use
31 July 2026
Communication has been excellent also…
Communication has been excellent also the speed of delivery. The fact that you don't have to go through my GP surgery makes the whole experience so much better.
3 August 2026
Excellent customer service and fast…
Excellent customer service and fast tracked delivery
3 August 2026
My prescription got lost in your system
My prescription got lost in your computer system and could not be downloaded local at the Glastonbury Well branch so that I could collect it. It had to be reordered from the Doctors surgery and was then sent through the post rather than being available for collection as I wished. So overall a total disaster.
3 August 2026
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