Had to get some meds for my father-in-law who is staying with us to recuperate from knee surgery. The staff could not be more helpful Jason the pharmacist even took time on busy morning to talk to me... See more
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Review summary
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Wow I have had my medication delivered by Well Pharmacy for nearly 6 years. They're amazing. I always receive messages to remind me it's time to order my medication, They keep me updated of what... See more
This was my order prescription to be delivered using this provider. The delivery was scheduled for Friday but actually arrived on Thursday, which was ok but slightly worried that as this is a "sign... See more
Easy to order online, immediately receive an email from Well Pharmacy to say they have your order then they keep you updated telling you when the Dr. has approved it etc. Then they give you a day for... See more
Company details
- #88 of 109 best companies in Online Pharmacy
- #89 of 105 best companies in Pharmacy
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Excellent
36k reviews
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Excellent service & was kept up to date…
Excellent service & was kept up to date with delivery etc, many thanks.
8 July 2026
Well.com
Order through NHS app which than sends repeat prescription to well.com.
Good communication from well.com from receiving prescription to despatch.
Have been using well's delivery service for some time now and they have never let me down.
8 July 2026
The medication I required was out of…
The medication I required was out of stock for a very long time. And I switched to a different pharmacist during that time.
I am questioning whether ‘WELL’ is a reliable enough service for the future.
When the medication is in stock, the service is brilliant. But I don’t want the hassle of switching pharmacies.
8 July 2026
Packaging inadequate
Package arrived the next day as expected so no problem there. However one of the 2 cold bags had split and soaked everything. A bit concerning as it was in the very hot weather and the medication needed to be kept cold.I am just hoping that the one cold bag which stayed intact although completely defrosted was sufficient. I emailed my concern but no response.
8 July 2026
fabulous service would always recommend…
fabulous service would always recommend it to other people
8 July 2026
What a service
Think this is exceptional service teamed with using Royal Mail tracked parcels so much better service than my local pharmacy well informed with my tablets tracked them all the way! Impressed yes for sure
8 July 2026
Poor communication but lightning fast…
Poor communication but lightning fast delivery. Great prices and value for money.
8 July 2026
Great serviceI .
I had a problem with my account , but I was helped to rectify this and could continue with my order.
My order arrived within 7 days , securely packed and the contents was all intact. All in all I am very satisfied with Well online
8 July 2026
Orded this item in the 3rd of July as…
Orded this item in the 3rd of July as soon as it was possible to re order and never received it until the 9th of July by this time my medication had ran out.
8 July 2026
Always ready to help if there's a…
Always ready to help if there's a problem,reminds me to order meds when due,
8 July 2026
I am disabled
I am disabled. Mobility is the biggest problem.
This service helps me. My medication is delivery to my own address.
If I have any issues, the on line service helps too.
So pleased I’m using this brilliant service
8 July 2026
EXCELLENT SELLER 😊
EXCELLENT SELLER. QUICK DISPATCH. NO QUIBBLES. 5***** SERVICE 👌 MANY THANKS 👍
15 June 2026
Efficient and quick
8 July 2026
Medication delivered to your home.
Just recently used the app service, quick and easy way to receive prescription medication.
8 July 2026
A completely dysfunctional device
A completely dysfunctional device. 18 hours to get response. For a urgent issue. Countless messages and no response. You don't deserve to call your service anything but a farce
2 July 2026
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