Would have given five stars but could only order one pack of the item I really wanted, so had to order something else not on my immediate requirement list to make the postage fee worth while. Very... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The whole process at the beginning is very smooth. My only concern is the reordering. When I reorder I am only home on certain days so would like to be able to chose the day and date of delivery and r... See more
Company replied
Lovely counter staff Often a short wait Shop is silent, needs a bit of atmosphere A low radio station perhaps playing Melow Magic or similar soothing songs
Company replied
Just joined so I could get new medication delivered. There was a problem at first ( don't think at your end as medication cannot be ordered too far in advance) but the doctor and then your staff did... See more
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Company details
- #91 of 114 best companies in Online Pharmacy
- #85 of 102 best companies in Pharmacy
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4.3
Excellent
36k reviews
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The one problem I have is that the time…
The one problem I have is that the time between requesting my meds and having them delivered is really long.
Makes me order then a few weeks in advance.
19 August 2026
Well pharmacy Buxton road Weymouth
Well pharmacy Buxton road Weymouth, we changed back to another pharmacy closer to us as had probelms with well on buxton road when they changed owners. We have now experienced well on buxton road changing our nominated chemist back to them without permission from ourshelves or the GP. This has caused upset and distress to our disabled bed bound parent as unable to answer door when they attempted to deliver a prescription. When no answer they return again causing fear to elderly bed bound person who is not able to see who was trying to get in the front door as they did try to open door (as seen on camera.) Reported to
GP so they are aware of the bad of practice of the chemist, that being changing nominated chemist to them selves.
24 August 2026
Unprompted review
Straightforward web site
Straightforward web site. Easy to follow pathway. Fast service.
19 August 2026
Always easy to use and reliable
Always easy to use and reliable, fast delivery in good recyclable packaging.
19 August 2026
I’m a happy pensioner
The service is great.They keep me updated with all my orders 5*
21 August 2026
Unprompted review
All very easy!
18 August 2026
I know I can rely on a reminder to…
I know I can rely on a reminder to order my meds and I am informed of the progress along the way I am completely happy with this service and will continue to use it
18 August 2026
I have to get my prescriptions…
I have to get my prescriptions delivered, They keep me well informed of delivery. If their is ever a problem they are easy to talk to
18 August 2026
Brilliant service arrived safely and…
Brilliant service arrived safely and well wrapped.
18 August 2026
I can say well pharmacy is the best…
I can say well pharmacy is the best when it comes to the services, notices or reminding emails every two weeks after your last order and they're always on time to deliver. But my last order is was not happy, it took longer than usual. This made me worry till I contacted them via email then everything was sorted in few days. I would still recommend well pharmacy despite of last delay.
18 August 2026
Not worth the stress
I have called them several times but my regular thyroid medications have never arrived. It was requested exactly a month ago. I am out of them since a week and cannot re prescribe them for another few weeks.
18 August 2026
my prescriptions are accurate and…
my prescriptions are accurate and always arrive on time never any problems highly satisfied
12 August 2026
Repeat medication request and delivery
Everything went smoothly and medication arrived promptly
17 August 2026
My medication was delivered in a timely…
My medication was delivered in a timely manner.
18 August 2026
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