Well Pharmacy - Hyde The Square Reviews 6

TrustScore 3.5 out of 5

3.4

1 The Square, Hyde, SK142QR Cheshire, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Shocking response from the lady on the desk when trying to safely dispose of some medicines from my late mother in law,so rude barking "we are not the only pharmacy" Boots were more then willing to t... See more

Company replied

Rated 5 out of 5 stars

The staff at this pharmacy are really great, they are very helpful and professional at all times. I have been using this pharmacy for the last couple of years for monthly prescriptions and have no com... See more

Rated 5 out of 5 stars

The service was absolutely brilliant kept me informed all the way to the exact delivery dates it’s quick and easy the whole service so again a big thank you

Rated 5 out of 5 stars

Have been very very pleased with the service I have received, thankyou. There is one issue, I have my prescriptions sent in the post, but for my husband I still have to collect his from the pharmacy,... See more


Company details

  1. #85 of 105 best companies in Online Pharmacy
  2. #88 of 106 best companies in Pharmacy

Written by the company

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

Written by the company


Contact info

  • 1 The Square, Hyde, SK142QR, Cheshire, United Kingdom

  • 0161 368 4195

3.4

Average

TrustScore 3.5 out of 5

6 reviews

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1-star

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Rated 1 out of 5 stars

Shocking response from the lady on the…

Shocking response from the lady on the desk when trying to safely dispose of some medicines from my late mother in law,so rude barking "we are not the only pharmacy"
Boots were more then willing to take them fab customer service

22 February 2025
Unprompted review
Well Pharmacy - Hyde    The Square logo

Reply from Well Pharmacy - Hyde The Square

Hi Stephanie,

Thank you for taking the time to share your feedback regarding one of our well stores. We are deeply sorry to hear of your recent experience when visiting one of our stores, this is not the kind of service we expect our customers to receive.

If you would like to talk to us regarding what happened then please email hello@well.co.uk with the pharmacy name and address the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of
and address any issues directly with the pharmacy.


Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience or upset caused.

Kind Regards,
Well Pharmacy

Rated 5 out of 5 stars

Have been very very pleased with the…

Have been very very pleased with the service I have received, thankyou.
There is one issue, I have my prescriptions sent in the post, but for my husband I still have to collect his from the pharmacy, if there was a way his and mine could be sent it would be very helpful.

12 February 2021

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