Would have given five stars but could only order one pack of the item I really wanted, so had to order something else not on my immediate requirement list to make the postage fee worth while. Very... See more
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Created with AI, based on recent reviews
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
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Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
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Some quick delivery and some not quick enough but I don't mind really
Thank you
I bought a Kardia 6L device at a lower price than Amazon. It arrived quickly and worked as expected. No problems yet.
This is such an amazing service! All you do is fill out what medicine you need, then it's approved by your Dr and dispatched! No more queues and hassle at the pharmacy. Unbelievably convenient service! Have told many people about it and they are all amazed. Thankyou so much Well Pharmacy. You have made my life so much easier!
This is about Well Pharmacy in Eltham. I had run out of necessary medication, entirely my own fault. The prescription was dispensed within 2 hours, and although actually my last minute request must be quite irritating, I was treated politely and pleasantly - as always.
Can't fault anything. Communication through email was timely and detailed. Consultation with Pharmacist Sarah was thorough and really friendly and helpful on all levels.
Not on time always late never on time so I am deleting my account
Pharmacy Staff (4 Albert St., Bottesford) always polite, warm, and professional, they went above and beyond to process my repeat prescription within 10mins of receiving it on Thursday 20/08/26, because I had run out of medication.
Deliveries are usually on time but some items if not in stock or unknown to them don't merit their investigation, so I have to do without,
Ear drops collected by my sister, OK.
Tablets are being delivered , when?
Easy to order. Excellent price and delivered quickly. Highly recommended
I ordered FreeStyle Libre 2 Sensor (2 Pack) both were faulty. The manufacturer replaced the first one but not the second one.
Huge waste of money and caused a lot of anxiety during my pregnancy as my blood sugar readings were so inaccurate.
I accept you get the odd one that doesn’t work but 2 ?!? From the same seller. Perhaps a faulty batch being sold, that’s why they were on offer?
I thought I'd ordered 2 x120 packs but they were only 60's so turned out to be pricey. Delivery was OK & in reasonable time.
Alex at the pharmacy is brilliant would not go any where else he as always got time for you and very professional well done alex
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