Well Pharmacy - Rossington Reviews 12

TrustScore 4.5 out of 5

4.3

Grange Lane HC, Grange Lane, DN110SD Rossington Doncaster, GB


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Rated 5 out of 5 stars

5 star service in the Rossington Well Pharmacy! I needed a contraceptive pill check and all the staff were so friendly and couldn't be more helpful. The lovely pharmacist checked my blood pressure, h... See more

Company replied

Rated 5 out of 5 stars

I feel as though my meds have been dealt with and delivered with very little intervention from myself, which is how it should be when you're the patient.

Rated 5 out of 5 stars

I had an acute prescription sent through to Well Pharmacy. I spoke to a lovely member of staff about it and the prescription was ready to collect in the afternoon. A fantastic service with excelle... See more

Rated 1 out of 5 stars

Sent to wrong address, never confirmed it. I don't even remember asking for it to be delivered!

Company replied


Company details

  1. #81 of 106 best companies in Online Pharmacy
  2. #82 of 107 best companies in Pharmacy

Written by the company

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

Written by the company


Contact info

  • Grange Lane HC, Grange Lane, DN110SD, Rossington Doncaster, United Kingdom

  • 01302 868 469

4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

5* Leslie

I had a great experience at Well Pharmacy in Rossington, Doncaster. A huge thank you to Leslie, who was incredibly helpful and supportive throughout my visit. Her friendly manner and willingness to go the extra mile made a real difference. It’s reassuring to know there are people like Leslie who genuinely care.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

5 star service in the Rossington Well…

5 star service in the Rossington Well Pharmacy! I needed a contraceptive pill check and all the staff were so friendly and couldn't be more helpful. The lovely pharmacist checked my blood pressure, height & weight and my pill was prescribed there and then! So easy and no hassle trying to get a doctor’s appointment. I will definitely use this pharmacy for my pill checks in the future! Thank you

4 June 2025
Unprompted review
Well Pharmacy - Rossington logo

Reply from Well Pharmacy - Rossington

Hi Kelly,

We're happy to hear that you found our team friendly and helpful during your contraceptive pill check. We're glad the pharmacist was able to assist you efficiently, and we appreciate your positive feedback. This has been shared with the Area Manger so that they can congratulate the team.

Thank you once again for sharing this.

Kind Regards,
Well Pharmacy Team.

Rated 5 out of 5 stars

I had an acute prescription sent…

I had an acute prescription sent through to Well Pharmacy.
I spoke to a lovely member of staff about it and the prescription was ready to collect in the afternoon.
A fantastic service with excellent communication.

31 May 2025
Unprompted review
Rated 1 out of 5 stars

Sent to wrong address

Sent to wrong address, never confirmed it. I don't even remember asking for it to be delivered!

24 December 2024
Well Pharmacy - Rossington logo

Reply from Well Pharmacy - Rossington

Hi Becky,

Thank you for taking the time to share your feedback regarding well.co.uk. We are very sorry to hear of your recent experience.

So we can look into this further, please email your full name and DOB to hello@well.co.uk, quoting Trustpilot in your message.

Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.

Kind Regards,
Well Pharmacy

Rated 3 out of 5 stars

This pharmacy is generally OK with…

This pharmacy is generally OK with repeat prescriptions, although they have a text service for when your prescription is ready, you don't always get a text. Sometimes you do have to wait a few days before your repeat is ready.
But if its a one off prescription..such as mine for antibiotics this has proven to be timely, my prescrition was sent across from the GP at 11.41 but when I called at 12.10 they told me they had not recieved it, so I checked with the GP and told it was sent. Then I tried calling 4 times a little later but could not get anyone to answer. So I drove to the pharmacy at 2pm only to be told that it was not ready and the pharmacist was on lunch so it would be about 3ish...I said oh but it was sent at 11.41 this morning, she said yes but with the turn around etc, and you should have phoned first..I wanted to explain to her that I was feeling so ill and really needed to start my antibiotics and get to bed..and that I had called several times but I bit my tongue. I really do not understand as a health professional myself why it has took nearly all day to get antibiotics ready..I appreciate that we are all busy and there is a lot of staff sickness but I am shocked that it has taken so long to get my antibiotics especially as I don't have anyone else to collect them for me.

5 August 2021
Unprompted review
Well Pharmacy - Rossington logo

Reply from Well Pharmacy - Rossington

Hello

Thank you for sharing your feedback about your experience in one of our Well Pharmacies. We are very sorry for the difficulty you had in trying to obtain your urgent antibiotic prescription.

We would like to discuss this with the pharmacy in more detail and to provide feedback about the text service and phones. So that we can do this, can you please provide further details such as the branch to our Superintendent's Team at yourexperience@well.co.uk.

Please accept our apologies once more but thank you again for sharing your feedback.

Best Wishes

Erica
well.co.uk

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