Had to get some meds for my father-in-law who is staying with us to recuperate from knee surgery. The staff could not be more helpful Jason the pharmacist even took time on busy morning to talk to me... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #87 of 109 best companies in Online Pharmacy
- #88 of 105 best companies in Pharmacy
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company

Contact info
Merchants Warehouse, Castle St, M3 4LZ, Manchester, United Kingdom
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the service I get from…
Very happy with the service I get from Wells and I recommend them to family and friends, also the order and delivery service are also wonderful too
Easy to use service
Easy to use service. Site easy to navigate and questions simple to answer
Satisfactory
I didn’t realise my medication was going to be posted and it was not local. The boxes inside were squashed. I think it would be easier to collect them from the pharmacy.
I had a very positive experience with…
I had a very positive experience with this online pharmacy. The whole process was simple, easy, and convenient. After placing my order, I was pleasantly surprised by how quickly my medication was delivered. Everything went smoothly, and the service was prompt and efficient. I will definitely order from them again and highly recommend this online pharmacu
Always a good experience for getting my…
Always a good experience for getting my prescriptions delivered.
Very easy website yo use.
Very quick service so easy to order…
Very quick service so easy to order prescriptions and they usually arrive in 4-5 days
No need to make repeated visits
No need to make repeated visits. However Well do not inform you of possible delays
Always first class and trouble free
Always first class and trouble free. Occasional I may use click and collect but I am quite happy to wait for delivery.I use Well with absolute confidence so a very big thank you to all.
Good communication
Good communication, quick dispatch and delivery , only problem- no order confirmation was sent by email . Would recommend. Thank you
No fuss ordering and delivery.
Ordering on the website was straightforward and uncomplicated. My order arrived when promised. I am happy with the product and had ordered it from Well Pharmacy as this is a name I trust.
Price very competitive.
Very good experience.
Website is very easy to use and Well keep me informed of every stage in the process. Very happy.
so easy to use and the updates
The web and the app are very…
The web and the app are very user-friendly and easy to use; everything is clear, and with only a few clicks, the medicine will be delivered to your house.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








