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Company details

  1. Vitamin & Supplements Shop

Written by the company

The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.


Contact info

3.8

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

Significant health benefits, superior customer service

I am a Welleco Raving Fan! I started taking Super Elixir nine years ago to try and consolidate all my supplements into one, and to help improve my alkaline balance. Those goals were achieved quickly, and the bonus was improved gut health, skin/nails/hair health, and sleep quality.

A couple of years later I added Nourishing Protein to increase protein in my diet - goal achieved PLUS even more gut health improvement and easy blood sugar management.

Welleco's customer service is superior - easy to contact via email and chat, and quick effective resolution of issues (I have only had 2 or 3 over the nine years.) A recent customer research interview was a gentle and thorough experience.

31 March 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Debbie,

Thank-you for taking time to get in touch and for sharing your experience with us.

We are so glad to hear you have been enjoying our foundational products. We love adding The Nourishing Protein into our yoghurt to make a satisfying snack or breakfast bowl!

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist.


Rated 5 out of 5 stars

A great decision for my health

I have been taking Welleco products for 9, almost 10 years, and have experienced a number of benefits from it. From reduced gut problems, to many a compliment about my skin and how much it glows and how good the elasticity is. This has been from what I'm putting on the inside, not just the outside.

I have never had a problem with customer service, and any issue I may have had, has been dealt with promptly and professionally.

I can't recommend Welleco products, highly enough. They have given me amazing results, and their range gives me the ability to address different issues. One of the best decisions I have ever made for my health, thank you Welleco.

29 March 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Katrina,

Thank-you for taking time to get in touch and for sharing your experience with us, we greatly appreciate your long term loyalty as a valued member of the WelleCommunity!

We are so glad to hear you have been enjoying products from our collection and have experienced the well deserved benefits.

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist.

Rated 5 out of 5 stars

IBS to nothing.

I have suffered terribly with IBS for most of my life, I am now 63. I was recently recommended Super Elixir. I've been taking it as directed for 3 weeks now, and to say it has changed my life would be a huge understatement. I've read that it tastes and smells terrible, wrong. The blood orange flavour is fine. Yes it is pricey but IMO well worth it. I have had at least 1 really terrible day per week, and had a lot of wind and an upset tummy almost every day from the age of 11. Since taking it, the symptoms have disappeared, not a little, but altogether. I cannot recommend this product highly enough.

19 February 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Mark,

Thank-you for taking time to get in touch and for sharing your experience with us.

We are so glad to hear you have been enjoying The Super Elixir and seeing the well deserved benefits.

We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!

Stay Welle,

Phoebe
WelleCo Customer Experience Specialist.

Rated 1 out of 5 stars

If your company can't have a afford a…

If your company can't have a afford a customer service phone line, you should close down your business. Any company in Australia that takes money from the public should have a phone line with a human. It should be implemented by law. ZERO stars always for a company with no customer service phone number. Means your customer service basically doesn't exist.

17 January 2025
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Sally,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.

We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.

Whilst we do not have active phone line for voice calls, we accept text, email, live chat and social media responses.

We completely understand that a phone call may be a better option for you and would love to assist you.
If you do wish for a call our team are more than happy to arrange this for you.
If you could email our customer service team - customerservice@welleco.com we can help arrange a voice call for you.

We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.

Phoebe
WelleCo Customer Experience Specialist

Rated 5 out of 5 stars

The service is wonderful

The service is wonderful
The products do what they say they will
My health and well being are improved by these quality supplements and I notice a difference when I dont use them.

4 November 2024
Unprompted review
WelleCo logo

Reply from WelleCo

Hi Catherine,

Thank you so much for taking the time to provide this great feedback!

We’re thrilled to hear about your positive experience with WelleCo and are excited to continue supporting you on your beauty-through-wellness journey.

Stay Welle,

Kate
Customer Experience Manager

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