Wellnesswag Reviews 

156
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process of obtaining their ESA letters to be very easy, straightforward, and hassle-free. Many people appreciated the quick turnaround times, often receiving their documents much faster than expected. The service is frequently described as efficient and seamless, with reviewers highlighting the excellent customer service and the helpful, knowledgeable staff who made the experience comfortable and supportive. However, some customers also noted issues with customer service. A few people reported that the support was unhelpful, slow, or difficult to communicate with, leading to frustration and delays in receiving their necessary documentation.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, ease, and professionalism,... See more

User experience

Reviewers mention positive feedback about user experience, consistently describing it as exceptional, easy,... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's helpfulness, efficiency,... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, helpfulness, and... See more

Response time

Consumers are highly satisfied with the prompt response times, often receiving letters and documents within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I chose Wellness Wag for my ESA letter needs because they made the process so accessible and they have real mental health professionals that approve the letters. It’s affordable and easy to go through... See more

Rated 5 out of 5 stars

Crash is an absolute joy to have as part of my life and as my Emotional Support Animal during graduate school. He is loving, gentle, and incredibly well-behaved, making him the perfect companion both... See more

Rated 5 out of 5 stars

Wellness Wag made the whole process of getting my ESA letter so easy. The application was simple, and I didn’t feel rushed or judged when talking with the provider. They really listened and understood... See more

Rated 5 out of 5 stars

The entire process was so easy and straightforward! Everything was clearly explained, and I was able to complete the steps quickly without any hassle. The turnaround time was much faster than I expect... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(156)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Best…

I have been with TrustPilot for at least a couple of years. I am disabled and have PTSD and my dogs are the reason I am able to live and function as I do. This company has blessed me with their service so that I and my dogs can maintain our relationship. Couldn't do it without them.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, easy to receive letter, very professional and always willing to help with questions.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

I was skeptical at 1st, however after working with them I found the experience to be easy, thorough and quick". Happy I found them😊

4 December 2025
Unprompted review
Rated 5 out of 5 stars

It was super quick and easy

It was super quick and easy. I tried to get an ESA letter from my psychiatrist and it took weeks! Wellness Wag took less than a day. The price is comparable to other websites I looked up.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Choosing to use Wellness Wag was a No Brainer!

Choosing to use Wellness Wag was a no-brainer! (And I have told my friends this!) The process of getting the Wellness Wag ESA letter was super easy, not too expensive, and completely worth it since it has saved me so much money and headache in the long run! After receiving my ESA letter, I was able to give it to my new apartment complex and have the one-time pet fee and monthly pet rent waived for my ESA (my cat, Peanut)! Now, Peanut is able to live with me in my apartment and provide comfort and stability every day. The wellness wag letter really helped reduce the friction of moving into a new apartment.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Having my ESA letter will make my travels worry-free

Having my ESA letter will make my travels worry-free and alleviate any stress I may encounter during my summer trip with my beloved support furbaby. The process was simple and I was grateful that I was able to get my letter so I can travel with my best friend wherever I need to go." I have also been able to take her with my to some restaurants and stores.

27 December 2025
Unprompted review

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