Welovestreet Reviews 

280
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, most reviewers were let down by their experience overall. Many customers found that the products, particularly shirts, did not match the advertised descriptions, often lacking the promised stretch or non-iron qualities. Reviewers frequently reported poor product quality, describing items as thin, cheap, or made from incorrect materials. A significant number of people experienced issues with sizing, noting that items were often too small or did not align with the provided size charts. Many customers also faced considerable delays in receiving their orders, with some never getting their purchased items at all. Furthermore, the return and refund process was a major source of frustration, with people struggling to return incorrect or ill-fitting items. Despite advertised "free returns," customers were often required to pay for return shipping or were denied refunds entirely.

What people talk about most

Product

Customers consistently note negative experiences with product quality, with many describing items as cheap,... See more

Quality

Reviewers mention negative feedback about quality, with many consumers expressing disappointment with the... See more

Order

Clients share negative opinions on order, with many reviewers reporting significant delays in receiving their... See more

Return policy

Customers express significant dissatisfaction with the return policy, often citing that the company does not... See more

Refund

Users describe negative interactions with refund requests, often reporting that the company refuses to issue... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Total Scam business avoid like the plague. Would give a ZERO if possible. Products differ in price and the do not accept returns and will not refund. In total breach of Consumer Rights and Consume... See more

Rated 1 out of 5 stars

Shirts nothing like advertised. Not stretchy at all, sleeves not long enough, and shipping was awful. Don’t buy, this is another one of those internet scams, makes you long for box stores where you ca... See more

Rated 1 out of 5 stars

I ordered 5 large stretchy shirts as seen in there advertising they looked good. Ut when they eventually arrived there were nothing like what i had seen in there Web page .these shirts they sent was... See more

Rated 1 out of 5 stars

It’s amazing people continue to fall for those type of YouTube scam, just look at their website it’s not even fully finished still had the template fillers. All those scammers do is buy $1 cheapest... See more


Company details

  1. Clothing Shop

Written by the company

Premium streetwear brand that gives you the possibility to stand out from the crowd and to express yourselves without breaking your wallet.


Contact info

1.1

Bad

TrustScore 1 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(280)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered an item and it was out of…

I ordered an item and it was out of stock so they allowed me to pick a replacement item of equal or HIGHER value, most companies don’t do that. They also let me ship my replacement order with a newer order I had placed with them so I could receive my order faster. The customer service from violet was amazing and I recommend shopping with them

16 November 2021
Unprompted review
Rated 1 out of 5 stars

Terrible

They sent me a large when I ordered a medium then tried to blame me for their misdoing. Then when I stated that the clothes were way to big to be the size that the website claimed for them to be, they dragged their feet on my refund as well as getting back to me. Terrible customer service literally and terrible service waited 3 weeks for NOTHING!!!

15 November 2021
Unprompted review
Rated 5 out of 5 stars

Had problems with the shipping company…

Had problems with the shipping company and a WLS customer support employee, Violet Cruz, went above and beyond to help sort it out. Now, instead of losing both my package and the money I paid for it, I can expect it to arrive (properly this time) on my doorstep with no further problems from the shipping company.

5 November 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Hello,

I recently placed an order with WeLoveStreet that was unfortunately not able to arrive in time for an event I was attending due to a shipping issue outside of the company’s control. Hindsight, I probably should have ordered earlier than I did given general shipping delays that most companies are experiencing worldwide. The items ended up arriving only a day past the event since they did expedite shipping on my behalf.

The reason for my five star rating is due to the exceptional customer service response that I received within less than a day when inquiring about my order. The company gave me a full refund for my order, minus the small shipping cost, and allowed me to keep the items I ordered once they arrived. This means the most to me and shows the company’s attentiveness and focus on providing exceptional customer service. I also rarely write customer reviews even in the best of circumstances but this particular situation stood out to me above the rest of the experiences I’ve had in the past with online ordering.

I will absolutely be placing future orders with WeLoveStreet.

20 October 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a Hoodie two weeks ago but i…

I ordered a Hoodie two weeks ago but i received another one, after i contact them, they immediately helped me out finding a solution, a really great service always available and very friendly company. Shot-out to Violet Cruz which was immediately available for sorting a solution. I will certainly in the future order new stuffs for me.

2 September 2021
Unprompted review
Rated 5 out of 5 stars

Great customer care & service

Honestly such great customer care & service. I've ordered high quality products from here twice and I will again. Although my last order involved a warehouse slip-up, WeLoveStreet were more than happy to compensate me, in just three days too! Shout-out to Violet Cruz, a great customer care representative!

27 August 2021
Unprompted review
Rated 5 out of 5 stars

So happy with my purchase!

I purchased an adorable sweatshirt for my daughter, the one with the teddy bear sleeve. When it arrived we couldn't be happier! The quality was fantastic and the sizing accurate. The styles and products are so unique here, just like my daughter! We've already been searching this website for our next clothing pieces for school in September. I highly recommend!

13 July 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, great feedback and quick to respond to my emails. Will work with you if there’s an issue with mailing service or wrong delivery address. Would buy from them again and plan on it.

18 June 2021
Unprompted review
Rated 5 out of 5 stars

Great company with excellent…

Great company with excellent communication, I have used WLS 3 times now every time they have excelled at their job. Add to this the professional packaging and the fast dispatch/delivery times and it amounts to a company that really cares about their customer base. the clothes themselves are very good quality not some sweatshop knockoff if i could give more stars i would. Love them
John

17 June 2021
Unprompted review
Rated 5 out of 5 stars

Street wear is lit..ignore bad reviews.

Ignore bad reviews!! This is a great company that does a very specific style of streetwear, these clothes are hard to find! WeLoveStreet are lit..!! Quality is top rack, I’m in love with there clobber. Customer service is bang on! The lovely Violet Cruz is sure to look after you. ❤️❤️❤️❤️❤️❤️❤️❤️

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Impressed by the pants I ordered

Impressed by the pants I ordered. Did not think they were the right size at first because I ordered M, but tag ended up saying L and they looked a little big. E-mailed support about it and was assured it is what I ordered. Came back home later to look closely and try them on and they fit perfectly snug 👌. Looks good highly recommend 10/10. You will not be disappointed.

6 April 2021
Unprompted review

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