Welovestreet Reviews 

280
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were let down by their experience overall. Many customers reported products, especially shirts, were not as advertised, often being poor quality, thin, and lacking promised stretch or non-iron features. Consumers frequently received wrong-sized items, inconsistent with size charts, and numerous people experienced significant delivery delays or never received purchases. The return and refund process also caused considerable frustration, with many struggling to get their money back or being asked to pay for return shipping, often despite advertised free return policies. Reviewers frequently found the company unresponsive to emails when trying to resolve issues with incorrect or faulty orders.

What people talk about most

Product

Clients share negative opinions on product quality, with many reviewers reporting that the material of the... See more

Quality

Consumers find quality to be negative, with many reviewers expressing disappointment regarding the material... See more

Order

Reviewers express significant dissatisfaction with their orders, citing extensive delays, with some waiting... See more

Return policy

Customers consistently express dissatisfaction with the return policy, citing issues such as the company not... See more

Refund

Users describe negative interactions with refund processes, often reporting that their requests for refunds... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Total Scam business avoid like the plague. Would give a ZERO if possible. Products differ in price and the do not accept returns and will not refund. In total breach of Consumer Rights and Consume... See more

Rated 1 out of 5 stars

Shirts nothing like advertised. Not stretchy at all, sleeves not long enough, and shipping was awful. Don’t buy, this is another one of those internet scams, makes you long for box stores where you ca... See more

Rated 1 out of 5 stars

I ordered 5 large stretchy shirts as seen in there advertising they looked good. Ut when they eventually arrived there were nothing like what i had seen in there Web page .these shirts they sent was... See more

Rated 1 out of 5 stars

After finally getting my order, with very poor customer service in-between, I was not surprised to find it was all the wrong size, given the other reviews I had read since. My biggest regret w... See more


Company details

  1. Clothing Shop

Written by the company

Premium streetwear brand that gives you the possibility to stand out from the crowd and to express yourselves without breaking your wallet.


Contact info

1.1

Bad

TrustScore 1 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(280)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Birthday gift hoodie

My granddaughter loves Chinese and Japanese art. She has begun calligraphy using Japanese, and eating with chop sticks. She wanted something for her birthday within the origins of Chinese or Japanese and pulled up this website to pick from. I saw the hoodie that is just breathtaking and a good price range that I wanted to stay in. Even tho it came 10 days after her birthday, she really liked it. Thank you!

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Quality and Customer service

I ordered a windbreaker from this company however when it arrived it was too small. I emailed them addressing my concerns and they sent me out a free windbreaker and let me keep the old one. Quality was great and while exchanging through emails, i always received quick responses and this company is respectful and proffesional.

12 June 2023
Unprompted review
Rated 4 out of 5 stars

Pretty decent

They only have one flaw and that is the process of shipment, usually it takes longer than expected to arrive but other than that they are pretty good at their market

11 May 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company! It is appalling quality and they do not adhere to consumer law. My goods were the smallest size but way too big for my son and indeed for a guy twice his size. They refuse to give me a refund and will only offer an exchange which is nonsensical as there is no size smaller than small. Absolute scam!

3 May 2023
Unprompted review
Rated 5 out of 5 stars

The customer support was amazing

The customer support was amazing. I ordered pants that were too big and got all the support to make the necessary changes on the order. Thank you! I really appreciate the dedicated time and kind communication!!

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Ordering.

Kept me updated with my order reported any issues with my order. Extremely helpful, delivered on expected date. Highly recommended!

27 April 2023
Unprompted review
Rated 5 out of 5 stars

The description actually matched the…

The description actually matched the product! It was good quality and a competitive price. Shipped from the US with no extra costs. It took a couple of weeks to arrive and they maintained communication with me which was great. Thanks @welovestreet.

26 April 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this seller

No communication. No updates on the order status. My order claimed to be shipped, but no tracking information is provided. Longer than promised period to fulfill the order. No factual customer service, just a voicemail. Not recommended.

6 April 2023
Unprompted review
Rated 5 out of 5 stars

Light at the end of a dark tunnel

I ordered a jacket for my son for his birthday and thought that it would be here in time for his Swaggy 16th birthday, but I learned that it would not be here in time. I was so disappointed but Violet Cruz from Customer Service was soooo amazing. She answered all of my emails very timely and very respectful and professional. She hated that my first experience with their company was not what I wanted but because of her, I will order from them again. Welovestreet, you did an amazing job when you hired Ms. Cruz. You truly have a gem in her. I look forward to receiving my son's jacket and ordering from you again. Ms. Cruz ROCKS!!!!!!

22 February 2023
Unprompted review
Rated 5 out of 5 stars

Techwear leader …

I have been buying my techwear equipment at WLS since 2018 and quality is Top.
Very good costumer service operated by Violet Cruz always very helpful!

30 November 2022
Unprompted review
Rated 4 out of 5 stars

my order got lost and took a month…

So my order got lost and took a month to get here, probably not the company's fault. Their support team emailed me consistently until the product arrived at my door, I really appreciate their dedication. Thank you.

19 January 2023
Unprompted review
Rated 1 out of 5 stars

Bad Service Bad Product

Their product was crap, the quality was crap for the price and when I wanted to return the item they were rude and practically ignored my email when I pressed them about it.

7 January 2023
Unprompted review
Rated 4 out of 5 stars

Violet Cruz from the Customer Services…

Violet Cruz from the Customer Services Team was brilliant when my order went missing. She immediately arranged for a new order to be sent out by courier and kept me up to date with the new delivery details. She was extremely helpful and my son received the trousers I ordered for him, and he loves them.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Wrong Size Jeans

I recently ordered a pair of jeans for my grandson, as one of his Christmas presents. Well, when they arrived,they were not the size I ordered. I needed a Small and received a Medium. I immediately contacted Ms. Violet Cruz. She informed me that as an Asian company, a size Small is a Medium in US sizes. Looking at them, I knew they would be too big for my small size grandson. So Violet worked out a great deal to help me. She said she could send a special size Small for my grandson for a small fee and no shipping charges plus I could keep the jeans they sent and not have to worry about shipping them back, thus giving me an extra pair he could grow into. I thought that this was a great deal and a great way to solve my problem. Violet seems to care about her customers, and the quality of the jeans represent the good quality of the We Love Street company!!! Thank you Violet and WeLoveStreet!

6 December 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look