AUTOBUY Reviews 

3,302
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. Many people highlight the exceptional service, noting that transactions are handled quickly and transparently, often exceeding expectations. Reviewers are particularly impressed with the fair and competitive pricing, frequently receiving better offers than from other companies, which provides excellent value for money. However, some people mentioned issues with the process taking longer than expected, leading to frustration and a feeling of disorganization. A few other people also felt that initial offers were low, and some were not happy with the personality of sales associates.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the efficiency, kindness, and... See more

Price

Customers consistently note positive experiences with price, often reporting that they received the best... See more

User experience

Users describe positive interactions with the overall user experience, often calling it a "great experience"... See more

Value for money

Clients share positive opinions on value for money, with many reviewers reporting that they received a fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Edwin González and Gloria TFank gave me one of the best experiences I've ever had when selling a vehicle. I actually sold two cars, and Edwin went above and beyond to get me the best possible pri... See more

Rated 5 out of 5 stars

I sold a previous vehicle to AutoBuy a few years back. The process was made easy by being able to make an appointment and by the professionalism displayed by Vadym, made process easier. AU... See more

Rated 5 out of 5 stars

Very professional, nice, and easy to work with. Every person involved was fantastic. What I thought would be a long, drawn-out process turned out to be a pleasurable experience, minus selling my Rou... See more

Rated 5 out of 5 stars

Shane made the entire experience from start to finish- effortless. It was a so helpful to talk with the rest of the team Pierre and Lizette. I would definitely recommend taking your car to this locat... See more


Company details

  1. Auto broker

Written by the company

AUTOBUY is proud to serve many communities throughout Florida including Fort Lauderdale, Margate, Hollywood, Pompano Beach, and beyond. We provide customers with a simple way to sell their car without extensive paperwork, inspections, and haggling. Customer convenience is a priority of ours, as is our guarantee that WE PAY THE MAX for your used vehicles. Call one of our associates today and we will meet you at a location of your choosing and appraise your vehicle quickly so you can walk away that day with cash in your hand!


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(3,302)

216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and great service !

Recently, I was recently trying to help an older family friend to sell her car, as she could no longer drive it. Doctors orders ..

I approached the dealer, and tried to accomplish a sale through them, but unfortunately, that did not happen.

Ultimately, I ended up calling Bill, in Boca Raton, Florida @ Autobuy. I explained what the situation was and told him I had a number $$ in mind. He said let me see if I can beat it. Not only did he beat it, he and his colleague, Sara, helped me sell the car for our family friend, and it was a fast, easy, and efficient process.

Bill handled the numbers, and Sara, handled the financial portion.

Coming from the auto business in the past, I have nothing but positive things to say about the experience and Auto Buy. As a result, I will always recommend anyone who’s asking to go to Auto Buy.

Bill and Sara made it a great experience, and our family friend, and her friend were super impressed.

Keep up the great work .. 😉👍👍🙏🏻 Thank you both !

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Best experience selling your vehicle

Edwin González and Gloria TFank gave me one of the best experiences I've ever had when selling a vehicle.
I actually sold two cars, and Edwin went above and beyond to get me the best possible price and deal. Everything was handled smoothly and professionally.

By the time I arrived at the location, all the paperwork was ready, making the process completely hassle-free. I 100% recommend We Pay the Max, and especially Edwin and Gloria — they truly made my life super, super easy.

Thank you, and may God bless you both!

9 November 2025
Unprompted review
Rated 1 out of 5 stars

If you are SELLING your car to Autobuy: DON'T…

If you are SELLING your car to Autobuy (Australia): DON'T, or be prepared for a looong wait. I would have given zero stars I could. I am selling my car to them. They called me on Monday 10 November and we agreed on a price that day. They said I have to pause my car ads until it's settled, which I did on 10 November. I provided all copies of documents they asked for like license, medicare card, service history, registration etc etc the next day. I also had to sign a couple of documents saying I was selling the car to them so I couldn't field any other offers to sell it sooner. They said they would be able to arrange an inspection "same day" which was arranged on Thurs 13th, not same day. Inspection was fine as the car is in excellent condition. Next day (Friday) they tell me they think they might be able to settle the following week, which means it would take a week to pay me. I told them that's a punish why does it take so long, and to escalate to get it sorted earlier. They don't call me Monday so I text them Tuesday 18th November - they call me and tell me they hope they can pay me by the end of the following week, i.e. week ending 28 November but no guarantees. So pretty well 3 weeks to settle on a car we agreed price on day one. I've already missed buying a replacement as two cars I was considering were sold in the interim. I escalated to the Manager who was no further help apart from saying they'd ask internally if they could do it faster. If you are selling your car to them I would suggest you either run a mile, or tell them you won't be signing or committing to anything until you get paid. This experience has been an absolute punish and I will never sell a car to a leasing company again. And btw they've asked for my licence multiple times. I've sent a copy of my license 3 TIMES and my medicare card TWICE. Not recommended at all.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Autobuy wins again

Al and Nessi are the best. They offered more than their competitors and wrote a check within 10 minutes of their quote.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience, great price.

Had a great experience. Mark, the buyer, did a quick evaluation, made me an offer with no pressure, then was able to beat competing offers. Nessi, the processor, took care of the paperwork swiftly. It was an easy transaction, with nice folks, and I received 50% more for my car than what I was offered elsewhere.

5 November 2025
Rated 5 out of 5 stars

From the first call working with Tim…

From the first call working with Tim Goodwin he was extremely amazing! The service was fast, friendly and exactly what I needed. Explained the process in detail.Start to finish the customer service was phenomenal. Would recommend Autobuy!

26 October 2025
Rated 5 out of 5 stars

Couldn’t be happier

Couldn’t be happier. Dwayne and Vanessa were very professional and respectful. The offer was fair and transparent and the transaction was handled with class. Thank you for a great experience.

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Edwin

Edwin, Is very trustworthy & will go the extra mile for you.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time

Waste of time. They can't compete with carmax and they admit it. Fake advertisement it should be called we pay the minimum.

26 October 2025
Unprompted review

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