Having stumbled across West Craven Ins Serv after buying a business that already had a vehicle insured with them, I was incredible impressed by the personal service I received from Kevin and moved my... See more
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I can highly recommend West Craven Insurance services Ltd. Scott Clarkson and the team have always managed to get me the insurance I need right away. There has never been any issues, Scott is friendly... See more
Company replied
I have my blue light BASICS car insurance with West Craven. Excellent. They are a very supportive, helpful and responsive team. I had a recent issue where I had an overlap of car ownership and these... See more
Company replied
Fast and efficient service, more importantly for me the advisor Lisa Hempstead-Smith made it easy for me to understand clearly the elements of my policy, never had that before from any previous broker... See more
Company replied
Company details
Information provided by various external sources
West Craven are your local insurance specialists. You will receive a personal service, with no call centres or automated telephones. We specialise in Commercial and Personal Lines Insurance. Please visit our website for more information www.westcraveninsurance.com
Contact info
51 Victoria Road , BB18 6UN, Earby, United Kingdom
- 01282 817277
- info@westcraveninsurance.com
- www.westcraveninsurance.com
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Top Company 6** service
I have been with West Craven for many years and am delighted with their professional personal service. They go the extra mile. Thanks.

Reply from West Craven Insurance Services Ltd
Happy with our service
Happy with our service. Repeat customer and Emma was really good to deal with, she was efficient and helpful throughout.

Reply from West Craven Insurance Services Ltd
Fantastic Service
Scott manages our policy perfectly. Nothing Is too much for him and he is always accommodating and friendly.

Reply from West Craven Insurance Services Ltd
Amazing Service
Scott arranged for my renewal without hassle, fantastic communication and amazing service

Reply from West Craven Insurance Services Ltd
Top marks...
Emma always answers all my questions super efficiently and generally is a pleasure to deal with.
Dealing with West Craven Insurance in general is just made so easy with the knowledge that all the staff have.

Reply from West Craven Insurance Services Ltd
The service from Scott was excellent…
The service from Scott was excellent and replys to queries fast and informative.

Reply from West Craven Insurance Services Ltd
Lisa and Emma are brilliant!
Lisa and Emma are brilliant. Always on the other end of the phone to help us. 5***

Reply from West Craven Insurance Services Ltd
I have used West Craven Insurances for…
I have used West Craven Insurances for many years for my company insurance policies and Emma always goes above and beyond to keep things running smoothly.

Reply from West Craven Insurance Services Ltd
Emma and Lisa have been amazing and…
Emma and Lisa have been amazing and always go out of their way.

Reply from West Craven Insurance Services Ltd
Excellent service as always
Excellent service as always, Lisa and Emma have done a great job in securing my insurance policy, I was kept in the loop throughout the process and the went above and beyond my expectations

Reply from West Craven Insurance Services Ltd
Best Price and best service
We run a private ambulance service and as the insurance is complicated I reached out to Scott from West craven and he provided me with the best service possible and for the best price on the market.

Reply from West Craven Insurance Services Ltd
Helpful land speedy response
Helpful land speedy response, everything explained and sorted

Reply from West Craven Insurance Services Ltd
Emma was most helpful
Emma was most helpful, explained clearly the information that she required and called me to confirm that cover was in place.
Perfect!

Reply from West Craven Insurance Services Ltd
Fantastic service
Fantastic service. Always very helpful and very prompt.

Reply from West Craven Insurance Services Ltd
Got the information I requested back to…
Got the information I requested back to me quickly so I could pick my new vehicle up at short notice.

Reply from West Craven Insurance Services Ltd
We have been using West Craven for our private ambulance insurance
We have been using West Craven for our private ambulance car insurance for many years and have always received a very quick, efficient and helpful service from Scott. Very pleased with the service and would recommend to others.

Reply from West Craven Insurance Services Ltd
Always use Westcraven Insurance for all…
Always use Westcraven Insurance for all my business policies personal policies buildings and contents et cetera Scott Clark and Sammy from the claims department all very helpful when I need help and assistance

Reply from West Craven Insurance Services Ltd
Fast and efficient service
Fast and efficient service, more importantly for me the advisor Lisa Hempstead-Smith made it easy for me to understand clearly the elements of my policy, never had that before from any previous broker. Lisa is on top of her game!! with back up from her team to get things done, reassuring when you need to sort cover quick ....Great service, highly recommend West Craven Insurance.

Reply from West Craven Insurance Services Ltd
The whole team at West Craven
The whole team at West Craven, but especially Kimberly are beyond fantastic! I have had nothing but unbelievably professional service, Kimberly is so knowledgeable and supportive and most importantly kind and compassionate. She oozes ‘can do’ attitude and west craven just get it done! Second to none customer service, second to none expertise and by far the best Insurance Brokers I have ever been a customer of!! Would not hesitate to recommend in an heart beat!!

Reply from West Craven Insurance Services Ltd
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