West End Dental - Porthmadog Reviews 

285
TrustScore 5 out of 5

4.8

15 Snowdon Street, LL49 9BT Porthmadog, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It’s always welcoming when I walk into West End Dental, Porthmadog. The waiting room is pleasant and well appointed, with a tv screen so you can keep up with breaking news. The treatment rooms are... See more

Rated 5 out of 5 stars

I am no longer scared of visiting the dentist as my new dentist is amazing! She is positive and helpful and reassuring…which is exactly what you need when you are terrified! Highly recommend! The rest... See more

Rated 5 out of 5 stars

Having not attended the practice for a few years I needed a check up so made an appointment with Dr Saumil Khamar, he was extremely polite explained exactly what he was doing a 3 stage examination 1... See more

Rated 5 out of 5 stars

Sitting here a day after having 7 teeth removed and a denture fitted. No pain, no bleeding!! Kind, informative and sympathetic procedure, what more could you want!!


Company details

  1. #2 of 13 best companies in Dental clinic
  2. #2 of 10 best companies in Cosmetic Dentist
  3. #1 of 4 best companies in Dental Hygienist
  4. #1 of 7 best companies in Dental Implants Periodontist
  5. #2 of 16 best companies in Dentist
  6. #1 of 3 best companies in Emergency dental service

Written by the company

North Wales premier independent general and cosmetic dental care provider. Providing dentist and hygienist services in Conwy, Anglesey and Gwynedd. Dedicated dental implant clinic. 'No Pain' Airflow services. Sedation available.


Contact info

  • 15 Snowdon Street, LL49 9BT, Porthmadog, United Kingdom

  • 01766 515151

4.8

Excellent

TrustScore 5 out of 5

285 reviews

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4.8

All reviews

(285)

405 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible - the dentist Mark told my mum she needed to get my dad in as he had to tell her some upsetting news - she was terrified and it was to tell her the new implants shes had needed ripping out and his friend could do it for her - she left in tears. He needs some training and has lost both their custom as well as my brother and his wife. Shocking and i am so angry with the way he treated my mum

12 June 2025
Unprompted review
Rated 5 out of 5 stars

The team who looked after me were kind…

The team who looked after me were kind ,calm and understood my anxiety and adjusted treatment in progress to help with any struggle I was experiencing....The reception staff are very friendly and informative and members of other teams stopped to help me with suggestions for sourcing dental hygene products. All in all a very welcoming practice with the well being of the patient at its very heart.

12 June 2025
Rated 5 out of 5 stars

Brilliant dentist

I have only just recently joined this dental practice, but I am very impressed how friendly and considerate all the staff are at this practice. They go out of their way to make you feel relaxed and are professional at all times. Couldn't have felt more at ease, highly recommend if you are a nervous patient. I had to have 2 extractions yesterday couldn't have been more nervous was absolutely dreading it but both the receptionist and dentist were absolutely lovely to me really reassuring and constantly asking if I was feeling ok or if needing a break throughout the procedure, amazing thank you so much, feeling a lot more at ease for the next appointment. 😁

4 April 2025
Rated 5 out of 5 stars

The receptionist is fabulous

The receptionist is always welcoming at Porthmadog, the nurses and my dentist is very professional knows his stuff and puts you at ease. The surgery is super clean.

26 March 2025
Rated 5 out of 5 stars

Everyone was very helpful and kind.

Everyone was very helpful and kind.
I have been in pain since the treatment on Friday and it has gone worst. I have a swelling and the jaw is very hot. I am not feeling at all well and very worried.
Meinir Lloyd Jones

18 January 2025
West End Dental - Porthmadog logo

Reply from West End Dental - Porthmadog

Thank you for your feedback. We are so pleased to hear you found our team helpful and kind during your visit.

We are sorry to learn you experienced discomfort following your treatment but are glad we were able to get you straight in with a clinician to address your concerns. Your well-being is our top priority, and we are committed to ensuring you feel supported and cared for throughout your journey with us.

We look forward to continuing to provide your care and working with you. Please do not hesitate to call if you need anything further.

West End Dental

Rated 5 out of 5 stars

Fantastic, friendly people!

I went for a consultation after not having been to any dentist in years. I was quite nervous but the staff put me at ease straight away. From the reception desk to the nurses and on up to the dentist, every single person was welcoming and had a smile. The equipment they use seems to be state of the art and I was just very, very impressed with my visit.

16 January 2025
Rated 5 out of 5 stars

Excellent dentist

Excellent dentist, have never seen such high tech equipment and a dedication to you best help, it costs more I know but could well be worth the investment in your self.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Hygienist

The excellent preventative treatment I received from Toni over the years has meant that when I see the dentist there is nothing for him to do!

18 December 2024
Rated 5 out of 5 stars

Happy customer

The receptionist was a joy,so welcoming and put me at ease .The care I have been given was excellent,Dr Khamar explains the procedure and is very calm,I've had several appointments and can honestly say I have always been treated well by all staff,the dental nurse is very professional,and works well with Dr.Khamar.Thanks to all.

16 October 2024

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