West Green Surgery NHS GP doctor | GP Haringey Reviews 

553
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the medical team for being exceptionally friendly, approachable, and highly professional throughout all of their scheduled appointments and consultations. People frequently highlight that practitioners listen carefully to personal health concerns, provide thorough explanations, and ensure that patients feel completely comfortable and relaxed. However, some customers also noted occasional delays with timekeeping and busy operating periods that can affect the smooth running of the daily schedule. A few reviewers experienced frustration regarding unprofessional staff behavior, occasional waiting issues, or specific instances where they felt dismissed during their medical consultations.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the exceptional care and warm... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, attentive staff and... See more

Customer service

Customers expressed great appreciation for the compassionate care, noting that staff listened carefully and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was excellent. Stella was incredibly kind, friendly and put me at ease very quickly. The process was quick without feeling rushed and she made me feel very comfortable. I enjoyed her hum... See more

Rated 5 out of 5 stars

I am truly grateful to Dr. Jasmine Rashid for her care. Being highly sensitive and currently going through a difficult period, the way she treated me—with such genuine kindness and sincere respect—was... See more

Rated 5 out of 5 stars

Dr Mohamed was really helpful and understanding about my perimenopause symptoms. She was very professional but at the same time friendly when I had my appointment with her. Thank you Dr Mohamed.

Rated 5 out of 5 stars

Dr Nazir was extremely approachable, friendly, yet professional. Showed interest in me and the issue I brought and a thoughtful plan for addressing it - thank you again!


Company details

  1. General Practitioner
  2. Community Health Centre
  3. Doctor
  4. Doctor referral service
  5. Free clinic
  6. Mental Health Clinic

Written by the company

NHS Online | GP Haringey | Multi-Award winning West Green Surgery is a NHS GP Doctor in Haringey. It also caters for patients in Tottenham - St Anns - Hornsey - Crouch end - Wood Green Offering 'GP near me' service. Also providing video consultations


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

553 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(553)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Angelica Wynter was fantastic.

Angelica Wynter was fantastic.
She was very compassionate and worked hard to understand my situation. I felt moved with the care she showed me. I cannot, and would not wish to, find fault with her proffesionalism.

27 November 2024
Unprompted review
Rated 4 out of 5 stars

Very good and nice

Very good and nice. One thing though after the consultation while I was waiting in the lobby she came in to ask me some more personal health questions which I did. Not find comfortable answering in front of other people

19 November 2024
Unprompted review
Rated 5 out of 5 stars

End of confusion

I visited the GP on the 8th of October about my knees. finally, I was referred to an MRI scan by miss Whitney after being seen by many doctors and went on physiotherapy for few months and guess what the MRI scan confirms a common finding of meniscal tear/damage and then have been referred urgently to the Orthopaedic doctors
now at least I know what's wrong with my knees after a long time of pain
Miss Whitney listened patiently to my concerns and checked my knees very well
she paid a lot of attention in both appointments
she was so nice to me
many thanks to you and to the senior who approved the referral
I would like to thank the staff at reception, they are always so nice, patient and friendly
Thanks to the cleaners as the area is always spotless
Thank you all

14 November 2024
Unprompted review
Rated 5 out of 5 stars

I was today (2/11/2024)for the first…

I was today (2/11/2024)for the first time in this GP ( greeb lanes) I am very positively surprised, the nurse named M…the little lady was so nice that I had tears in my eyes. the way she was looking after me was unbelievable.. ⭐️⭐️⭐️⭐️⭐️

2 November 2024
Unprompted review
Rated 1 out of 5 stars

The reception staff was inpatient and…

The reception staff was inpatient and not very friendly. The clinician that I saw was not even looking at me and was not interested. I had an appointment for ECG referral. Two weeks later I called hospital to finding that my referral was never sent. I spoke with practice and they didn’t even apologise for not sending it. Very poor service.
On the positive side the lady on the phone when I called to make an appointment was nice and supportive

24 October 2024
Unprompted review
Rated 1 out of 5 stars

Poor, reactive service, no clear direction

The diagnose was it will go away by itself most of the time!
Secondly I was promised further information and a link to a referral form to a physiotherapist, I still haven’t received anything. Although I had provided my newest mobile number.
Every time I go to the GP there is no proper communication and follow up.

4 October 2024
Unprompted review

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