West Green Surgery NHS GP doctor | GP Haringey Reviews 

553
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the medical team for being exceptionally friendly, approachable, and highly professional throughout all of their scheduled appointments and consultations. People frequently highlight that practitioners listen carefully to personal health concerns, provide thorough explanations, and ensure that patients feel completely comfortable and relaxed. However, some customers also noted occasional delays with timekeeping and busy operating periods that can affect the smooth running of the daily schedule. A few reviewers experienced frustration regarding unprofessional staff behavior, occasional waiting issues, or specific instances where they felt dismissed during their medical consultations.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the exceptional care and warm... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, attentive staff and... See more

Customer service

Customers expressed great appreciation for the compassionate care, noting that staff listened carefully and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was excellent. Stella was incredibly kind, friendly and put me at ease very quickly. The process was quick without feeling rushed and she made me feel very comfortable. I enjoyed her hum... See more

Rated 5 out of 5 stars

I am truly grateful to Dr. Jasmine Rashid for her care. Being highly sensitive and currently going through a difficult period, the way she treated me—with such genuine kindness and sincere respect—was... See more

Rated 5 out of 5 stars

Dr Mohamed was really helpful and understanding about my perimenopause symptoms. She was very professional but at the same time friendly when I had my appointment with her. Thank you Dr Mohamed.

Rated 5 out of 5 stars

Dr Nazir was extremely approachable, friendly, yet professional. Showed interest in me and the issue I brought and a thoughtful plan for addressing it - thank you again!


Company details

  1. General Practitioner
  2. Community Health Centre
  3. Doctor
  4. Doctor referral service
  5. Free clinic
  6. Mental Health Clinic

Written by the company

NHS Online | GP Haringey | Multi-Award winning West Green Surgery is a NHS GP Doctor in Haringey. It also caters for patients in Tottenham - St Anns - Hornsey - Crouch end - Wood Green Offering 'GP near me' service. Also providing video consultations


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

553 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(553)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

West Green Surgery Doctors and Staff

The Surgery Doctor and staff AW and another lady staff member took great care of me, and helped me. It was a very serious health issue. I am extremely grateful of the emergency care and expertise of the Doctor and surgery staff members on the day. Thank you!

25 October 2023
Unprompted review
Rated 5 out of 5 stars

She recommended me something for my…

She recommended me something for my eczema and its working, she listened to me and took her time and didn’t rush the appointment. Id like to have her as my doctor in the near future

16 February 2024
Unprompted review
Rated 1 out of 5 stars

Admin team are useless

Admin team are useless, most of them are not patient facing, and you have to email them if you need something, and if they reply, they send you the wrong info. GP’s some of them are ok and some are not.
Very bad experience every time I visit this practice.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Great practice

Great practice. Easy to book an appointment on the phone, lovely receptionist, the waiting room is new, clean and spacious and the service and attention Dr Akunjee provided was perfect, very human and friendly.

A good example of what NHS should be everywhere.

5 February 2024
Unprompted review
Rated 1 out of 5 stars

Very poor GP practice

The reception staff is quite rude and not very helpful. The administration team is total shambles. Last minute cancelled appointments, wrongly done referrals. Generally one of the worst GP practices you can be with. There is a difference between simple mistakes or lack of resources and total incompetence combined with lack of responsibility by many members of staff. ( Especially the admin). That's my personal experience with them

24 January 2024
Unprompted review
Rated 1 out of 5 stars

I went to the North middlesex hospital…

I went to the North middlesex hospital for the appointment I have been informed of via phonecall by my GP. Only to be told that the appointment was about me but not with me involved. So I'm not sure what the next course of action will be.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

The doctor was really helpful and was…

The doctor was really helpful and was explaining all of the questions that I asked with details. Moreover, she gave me advices about my problem and some tips that will help. My current GP is much better than my previous one and I am satisfied 😊

4 January 2024
Unprompted review

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