Westside Services | Chartered Consultants & Surveyors Reviews 

368
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really delighted with our survey from Westside Services. Replies were extremely prompt, the survey was thorough and the report was turned around very quickly. We had follow up queries over the followi... See more

Rated 5 out of 5 stars

We have used Westside Services twice now and had a great experience both times. The surveyor talks through the findings and gives you a chance to ask questions. The level 3 report arrived promptly and... See more

Rated 5 out of 5 stars

From the start I found this company very easy to deal with. The survey was arranged at a time convenient to the homeowner, I was telephoned that day and various points were brought to my attention, an... See more

Rated 5 out of 5 stars

We had a fantastic experience with Westside Services. From the moment we made contact right the way through to the building inspection report being received. The staff were knowledgeable and full of a... See more

Company details

  1. #13 of 32 best companies in Chartered Surveyor

Written by the company

Westside Services is a boutique consultancy providing tailored Chartered Consultancy & Surveying Services to private and professional clients. We pride ourselves on our dynamic approach to a traditional practice with a strong emphasis in providing our clients with an excellent customer experience.


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4.9

Excellent

TrustScore 5 out of 5

368 reviews

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4.9

All reviews

(368)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient, great communication and reliable

Second time using Westside Services and I was really happy with them. Communication from Casey was brilliant. The surveyor contacted me straight after for a verbal update and the draft report was sent within a week. The report is very detailed and helpful and the price was cheaper than the quote which is always a positive!

10 November 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Thank you for the review Eleanor, best of luck with your purchase

Rated 5 out of 5 stars

5* recommendation

I found Westside Services limited through a comparison company for surveys, as I had no idea where to start when trying to find a local company.
I picked them not just because they had the lowest quote but because they were more local to us, unlike the others who were all based in London.
The quote was clear and they weren’t pushy like other companies, who all asked for money up front in order to book the survey in. Westside, on the other hand, ask for payment after the survey has been conducted and the report is ready. The report by Jamie was very thorough and informative, with lots of pictures.

Contact with Casey was easy via email and they got the survey booked in with the property no problem.
I would definitely recommend them to anybody buying.

27 October 2025
Unprompted review
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Reply from Westside Services | Chartered Consultants & Surveyors

Thank you for the amazing review Vicky and glad you enjoyed the experience with us, we do genuinely try and make it as stress free as possible.

Its such a shame that some of the other companies outside of the area are using the pressure tactic to try and take people money, it give the whole industry and bad reputation.

All the best

Rated 3 out of 5 stars

Survey great, customer service… well

Survey they did was thorough and we got the call and report within a few days. Happy with the field team. One negative was the treatment I received from the person on the phone when i called to enquire about the email i sent to get the quote and date booked. The woman was relly patronising. Call was to check how to let them know any additional requirements we may have, her answer was: “its all in the email we sent, check it there”, now I am ok with technology and did not miss this bot in the email bit wanted to confirm that the aspect we specifically wanted to look at was something they could survey, and was met with being ridiculed on her part. I appreciate we live in a digital world, but if it were someone older who did not have the patience or just wanted to verbally confirm, they would not get a service that they deserve from that person. For that reason 3stars (would still recommend the actual survey team)

28 August 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Dear Miss Gebala,
We are sorry to hear that your experience was not to your satisfaction and thank you for taking the time to bring this to our attention. We will investigate the matter internally and make any necessary adjustments to our processes to ensure that our customers receive the best possible service.

Kind regards

Rated 5 out of 5 stars

survey

We had a really good experience with Westside services. We had a very thorough survey done quick to respond very detailed report will use again.

11 June 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Many thanks DJ

Rated 5 out of 5 stars

Great response time

Great response time, friendly and professional manner

10 July 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Thank you

Rated 5 out of 5 stars

A very satisfied customer

A very satisfied customer. Report was really thorough and professional. Thank you.

23 June 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Thank you Priscilla

Rated 5 out of 5 stars

Great Experience throughout, Highly Recommended

Team were fantastic from start to finish.
Extremely fast turn around time on surveyors report and went the extra mile to help above and beyond . Would definitely use again!

Many thanks to Casey, Westley and the wider team for all of your help!

2 June 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Thanks Lewis, we really appreciate your feedback and we look forward to working with you again. All the best.

Rated 5 out of 5 stars

A very happy customer

I was recommended to Westside and I understand why. From my initial call and then throughout the service was above and beyond. Polite, friendly and patient!
I asked many questions and at no point did I feel I was being brushed off, things were explained thoroughly in a language I could understand.
As such I would confidently recommend them to others.

2 June 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Many thanks Gary, wishing you all the best with your purchase

Rated 5 out of 5 stars

Very professional

Good, thorough, professional report. Helpful and friendly. Would use again.

9 May 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Thanks Dawn, bet of luck with your move

Rated 5 out of 5 stars

Good communication

Good communication, competitively priced and all very easy

20 March 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Thanks Brad, best of luck with everything

Rated 5 out of 5 stars

Brilliant service from start to finish!

Brilliant service from start to finish. I can’t recommend this company enough. Easy to book the valuation and email enquiries were dealt with quickly and efficiently by Casey. Our surveyor on the day was friendly and efficient. The valuation report arrived just 2 days later which was even better than expected. I wouldn’t hesitate to use Westside services again and recommend to others

20 March 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Thanks Conor, best of luck with everything

Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient. The report was returned to us in excellent time, and there was good communication throughout.

19 March 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Thanks Jamie

Rated 5 out of 5 stars

Quick ans efficient

Quick, efficient, sensible price, helpful report and good communication

25 February 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Thanks Steve, all the best

Rated 5 out of 5 stars

Amazing experience

Amazing experience
Casey was great!

13 March 2025
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Reply from Westside Services | Chartered Consultants & Surveyors

Thanks Katie, good luck with your purchase

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