Wetsuit Centre Reviews 

9,440
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive promptly and securely, while offering praise for the wide range of top brand water sports equipment available on the website. Shoppers also highlight the helpful customer service and accurate sizing guides that make finding the right gear much easier. Some reviewers were not happy with receiving the wrong size or experiencing sizing mismatches with their purchased items. A few other people also felt that delivery services could occasionally be unreliable or encountered issues with missing parcels in the post. Others mentioned that specific items were not completely suitable or had minor product discrepancies.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting great quality, accurate sizing charts, and... See more

Delivery service

Consumers find delivery service to be an absolute satisfaction, frequently highlighting rapid shipping times... See more

Service

Users describe positive interactions with service, expressing strong satisfaction regarding fast delivery and... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the well-described and... See more

Order

Customers had positive experiences with order, highlighting the user-friendly website, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love this shop! They have all the well established watersports brands to get you all geared up. Detailed guides and size charts will help you understand the different types of sports and gear... rarel... See more

Rated 5 out of 5 stars

I purchased my C-Skins 7mm swim gloves and they arrived on time, were well packaged and were exactly as described. The gloves are amazing and keep my hands warm even in sub 5 degree water and fit well... See more

Rated 5 out of 5 stars

I had a brilliant experience with the Wetsuit Centre. The customer service was brilliant, they gave me some great advice regarding which size swim socks to buy which saved me (and them) the hassle of... See more

Rated 5 out of 5 stars

Amazing service. I purchased wetsuit boots that were actually sold out. Customer service were quickly in touch with alternatives and my order was swapped straight away for a more expensive option, the... See more


Company details

  1. #29 of 123 best companies in Activewear shop
  2. #2 of 10 best companies in Canoe & Kayak Shop
  3. #36 of 93 best companies in Outdoor clothing and equipment shop
  4. #7 of 14 best companies in Sailing shop
  5. #5 of 13 best companies in Surf shop

About Wetsuit Centre

Written by the company

#1 For Water Sports Products & Service

Wetsuit Centre is committed to delivering only the best customer service and the highest level of quality wetsuit brands such as O'Neill, Rip Curl, C-Skins, Xcel, & OA Wetsuits. We are the largest UK supplier of wetsuits and surfing equipment, sending great products worldwide.

Having a huge range of wetsuits and water sports equipment at the very best price. You can be assured of a 1st class service & advice from the people that love being in the water


Contact info

4.8

Excellent

TrustScore 5 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(9,440)

231 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Wetsuit Poorly packed, creased and missing it's hanger

I ordered an O'Neil Epic in ST. It arrived after about a week but came with no hanger which is quite important as O' Neil always supply a correctly sized and shaped hanger for their wetsuits. What should I hang it on? It sounds trivial but a poorly sized hanger doesn't do a wetsuit any good. The suit looked as though it was a returned item that had previously been tried on and then repackaged, which I am not too happy about. It was sent in a unpadded thin black bag. This meant that during the transport and delivery process other stuff piled on top of it has caused a crease across the chest panel where it was folded and also several shallow round indentations in the neoprene that can be felt from inside the wet suit. I suppose you could say that this is all superficial and that stuff does get returned after being tried on and it has to be resold and that stuff can get a bit knocked about in transit. But sending out a £209 wetsuit in such flimsy packaging is not brilliant and if i pay full undiscounted price for a wetsuit I do expect it to arrive as a new suit and carefully packed without indetations and creases in the neoprene and complete
with it's proper hanger. It's a bit irritating to read the accopanying leaflet from Wetsuit Centre which tells me that wetsuits are delicate and needs to be tried on with care and then to have mine arrive in a non pristine condition as it has obviously been returned. I seldom buy a new wetsuit for myself and when I do I try to look after it from the start. I feel like I'm not really getting the new wetsuit experience really. Slightly disappointing.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Fast efficient service, useful sales tools when searching for a wetsuit like the video clips. Lovely quality suit arrived which fits so the sizing chart was accurate which helps.

Now, can’t wait to try it out in the sea.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast service!

Fast service!! Although the item didn’t fit, the return of the product was straightforward and the refund was quickly refunded with no problems

21 November 2025
Rated 5 out of 5 stars

Present

Easy to order arrived promptly and I’m sure my grandson will love it

19 November 2025
Rated 5 out of 5 stars

Comprehensive range of open water products

They have a comprehensive range of open water swim wear. I ordered 3 items which arrived promptly. I had to return 2 which was a very easy process. 1 was exchanged for a larger size and 1 refunded. No quibble and no additional cost for me so their customer service and range are worth the 5 *

19 November 2025
Rated 5 out of 5 stars

One of the best online stores for watersports

Love this shop! They have all the well established watersports brands to get you all geared up. Detailed guides and size charts will help you understand the different types of sports and gear... rarely did I ever get the wrong size on any item, if any at all... despite shopping online. As long as you measure yourself correctly where recommended, you should be able to get the right size for you. Free delivery for all orders of a total of £50 or more, that's more than fair. Deliveries are fairly quick, plus several payment methods are accepted as well. If you're passionate about any water sport, you should shop here.

18 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look