Wetsuit Outlet DE Reviews 4,632

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

The products they sell are high quality brand names and the delivery is very fast. Unfortunately every body is shaped differently and the wetsuits didn’t fit due to having a very narrow cut in the sh... See more

Company replied

Rated 5 out of 5 stars

This surf shop had a great range of surfing accessories, from fins to leashes, and the staff were able to advise me on which ones would work best for me. The prices were competitive and I was happy wi... See more

Company replied

Rated 5 out of 5 stars

The wetsuit was fine, the price was good, the delivery very smooth, but it's the customer service I want to praise. I gave the wrong number while placing my order and they helped me get my pick up cod... See more

Rated 5 out of 5 stars

Great selection, fast service with delivery! Especially love the coupons after purchase that I can use for the next one. Because there is always something else you need :)

Company details

  1. Surf shop
  2. Canoe & Kayak Shop
  3. Outdoor clothing and equipment shop
  4. Sailing shop
  5. Sportswear Shop
  6. Windsurfing Shop

About Wetsuit Outlet DE

Written by the company

Wir lieben Wassersport! Wir sind Surfer, Segler und Kajakfahrer - deshalb machen wir, was wir tun.

Seit wir vor über 20 Jahren begonnen haben, haben wir mehr als 2 Millionen Bestellungen weltweit verschickt.

Wie haben wir das geschafft? Indem wir Qualitätsprodukte zu wettbewerbsfähigen Preisen und den besten Kundenservice der Branche anbieten.

Unser Sommer ist zu kurz! Wetsuit Outlet führt über 100.000 Artikel, um deine Wassersportaktivitäten das ganze Jahr über zu verlängern.

Erfahren Sie mehr >



Wir führen
  • Neoprenanzüge
  • Trockenanzüge
  • Surfzubehör
  • Segelausrüstung
  • SUPs und Kajaks
  • Wind-, Wake-, Kite- und Bodyboard
  • Badeanzüge und Accessoires
  • und vieles mehr!

Sehen Sie, was neu ist >



Belohnungen verdienen
  • 5 € Gutschein für jeden 100 € Einkauf
  • Kostenloses Recycling von Neoprenanzügen
  • Früher Zugang zu Sonderangeboten und Neuheiten
  • Exklusive Angebote und Wettbewerbe
  • Dedizierte Kunden-Support-Hotline

Jetzt anmelden >

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

High quality, good prices, rotten return charges

The products they sell are high quality brand names and the delivery is very fast. Unfortunately every body is shaped differently and the wetsuits didn’t fit due to having a very narrow cut in the shoulders. Unfortunately I didn’t read through the terms of sale well
enough because I had to pay for the return shipping, even through no fault of my own the wetsuit didn’t fit (I checked the sizing carefully and I match their criteria.) I guess my rating is just a warning to others to be very conscious of the return shipping costs: not cheap at €9,95!

26 September 2025
Unprompted review
Wetsuit Outlet DE logo

Reply from Wetsuit Outlet DE

Thank you for your feedback. We’re really pleased you were happy with the quality of our products and the quick delivery. We’re sorry the wetsuit didn’t fit as expected and understand the frustration with return costs. Our policy explains that customers can either generate a return label through us — at the courier’s cost (€9.95) — or arrange their own return if they find a cheaper option. We’ll keep reviewing our process to make returns as fair as possible.

– Team WSO

Rated 5 out of 5 stars

Prompt service

Prompt service. Excellent quality

27 August 2025
Unprompted review
Wetsuit Outlet DE logo

Reply from Wetsuit Outlet DE

Hi, thanks for your review! Great to hear you were happy with the quick service and the quality of your order.

– Team WSO

Rated 5 out of 5 stars

It was Perfect

It was Perfect

28 August 2025
Unprompted review
Wetsuit Outlet DE logo

Reply from Wetsuit Outlet DE

Glad to hear everything was spot on — thanks for sharing your feedback!

– Team WSO

Rated 5 out of 5 stars

all as expected

product as described, fast delivery, no problems

25 August 2025
Unprompted review
Wetsuit Outlet DE logo

Reply from Wetsuit Outlet DE

Happy to hear your order arrived quickly and without any issues — thanks for the review!

– Team WSO

Rated 5 out of 5 stars

Great and fast service

Great and fast service

18 August 2025
Unprompted review
Wetsuit Outlet DE logo

Reply from Wetsuit Outlet DE

Brilliant to know you were pleased with the service — thanks for sharing!

– Team WSO

Rated 5 out of 5 stars

This surf shop had a great range of…

This surf shop had a great range of surfing accessories, from fins to leashes, and the staff were able to advise me on which ones would work best for me. The prices were competitive and I was happy with my purchase.

28 July 2025
Unprompted review
Wetsuit Outlet DE logo

Reply from Wetsuit Outlet DE

Hi Lou,

Thanks for the brilliant review! Great to hear you found everything you needed and that our team could help point you in the right direction.

Enjoy your new gear, and we hope to see you again soon.

- Team WSO

Rated 5 out of 5 stars

Good selection

Good selection, many brands, good range super fast delivery. Very reliable, have been ordering from WetsuitOutlet for over ten years, Return shipment also flawless

6 April 2025

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