We Want Your Motorbike Reviews 

3,472
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the polite and knowledgeable staff for providing a professional and stress-free service from start to finish. Buyers and sellers alike mention that transactions are quick, with fair prices offered and money transferred without unnecessary delays. However, some people mentioned experiencing unexpected changes to their initial online valuations once the condition was verified in person. Other reviewers were not happy with waiting longer than expected for their money or finding out that certain bike models were not accepted. A few individuals also felt frustrated when communication fell short or appointments did not go as planned.

What people talk about most

Staff

Users describe positive interactions with staff, frequently noting that representatives are polite,... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, secure, and... See more

Price

Reviewers mention positive feedback about price, expressing high satisfaction with the fair valuations and... See more

Product

Reviewers express mixed feelings regarding the product experience, as while some consumers describe their... See more

Payment

Clients share satisfaction on payment, frequently highlighting fast transfers and money received right away.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guy I made initial contact with ( Tom ) was very pleasant to deal with, a price was agreed which was better than I had been offered by a dealer, the driver that collected it was a nice guy. The co... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish, Very polite and friendly staff, always kept you very well informed, Jordan who came to check and collect the bike was very helpful and kept me informed the... See more

Company replied

Rated 5 out of 5 stars

This has to be one of the easiest ways to sell your motorbike. Simply enter your bike’s details into the website using their questionnaire, receive a quote, and if you’re happy to proceed, they’ll... See more

Rated 5 out of 5 stars

I sold my bike to WWYB today. I had been offered a very good price for my MT10 compared to other motorbike buying companies that I had contacted. When the assessor arrived I was expecting the usual “... See more

Company replied


Company details

  1. Motorbike dealer
  2. also in
  3. Second-hand Motorcycle Dealer

About We Want Your Motorbike

Information provided by various external sources

Having bought thousands of motorbikes over the past few years, WeWantYourMotorbike.com has quickly become the nation’s favourite online motorbike buying service.

By providing an honest price for an honest bike, we provide a Swift, Simple, Safe and Secure alternative to the time-intensive traditional methods of selling your motorbike. From our free motorbike valuation service, through to our free nationwide collection service, every step of the WeWantYourMotorbike.com process is easy and convenience. Here’s how quick and easy it is to sell your motorbike with WeWantYourMotorbike.com.

Free Motorbike Valuation

Finding out how much your motorbike is worth couldn’t be easier. Simply enter your motorbike’s registration number on our website, followed by a few simple details such as the bikes mileage, the number of previous owners the bike has had and details regarding the service history, and you’ll receive your free motorbike valuation. Our valuations are closely monitored and adjusted according to market value trends as well as the condition and history of your motorbike – so we will always provide you with an honest price for an honest bike. If you’re happy with the valuation of your motorbike, you can easily move on to the next step of the motorbike selling process.

Book an Appointment

If you’re happy with your valuation and are interested in selling your motorbike, we have drivers across the whole of the UK ready to come and collect your bike at a day and time to suit you. Selling your motorbike couldn’t be more convenient and risk free!

Sell Your Motorbike

At your appointment, you’ll meet one of our friendly motorbike experts who will give your bike a quick inspection to ensure the condition matches up to the details stated on your online motorbike valuation. Once our bike expert is happy that everything is in order, we’ll quickly go through the simple paperwork, and if you’re happy to sell, we’ll then transfer the money into your bank account immediately - with no fees!

WeWantYourMotorbike.com – the Swift, Simple, Safe and Secure way to sell your motorbike.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,472)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service and fast pay out

Good service and fast pay out. Very happy with the way in which they operate.

6 September 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We're happy to hear that you had a positive experience with our service and fast payouts. Thank you for sharing your feedback; we appreciate it.

Team SBF.

Rated 1 out of 5 stars

A complete waste of time

I inputted all the information they wanted, including uploading photos, and they just sent an email saying they weren't interested. Seems they only want bike they can move on quickly to make a profit. Very poor customer service

3 September 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We appreciate you taking the time to share your experience. We're sorry that our decision and process caused frustration. We aim to provide a smooth experience, and we'll review your feedback to improve our service.

Team SBF.

Rated 4 out of 5 stars

Swift and very easy

Swift and very easy. My only complaint would be that I don’t think you should have to pay a fee for immediate payment.

3 September 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

Thank you for taking the time to leave feedback!

Team SBF.

Rated 5 out of 5 stars

Excellent service

The process was simple, I sent the details of my bike and got a valuation. I accepted this valuation and arrangements were made for it to be collected.I anticipated that when the bike was collected that the price might drop. It didnt, I received the agreed amount. The man who collected the bike, Andy G was great, the handover went well and I received the money into my bank while I stood there. He even notified DVLA and showed me what he had done. Cant fault the service, I was kept in contact all the way through.

2 September 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We're happy to hear that the process was simple and you received the agreed valuation. We're glad the collection went smoothly and the handover was efficient. It's great to know you were kept informed throughout. Thank you for your positive feedback.

Team SBF.

Rated 5 out of 5 stars

Very professional visit from Brian

Very professional visit from Brian, he inspected my bike and arranged a price that I agreed on.
Nice and hassle free.

31 August 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We're happy to hear that the bike inspection process was professional and that you found the price agreeable. We appreciate your feedback and are glad you had a hassle-free experience.

Team SBF.

Rated 1 out of 5 stars

Would leave 0 stars if it was possible

Would leave 0 stars if it was possible. Answered all their questions very accurately, was very honest about my bike (put it down as average even though it is probably a little nicer than that). They book an appt quickly which was good but proceed to then knock off £600 from the original quote... all stating wear and tear items that you'd expect from a 6 year old bike that was marked as average. SO SO POOR from them. You've wasted everyones time.

26 August 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

I am sorry to hear about your experience and the disappointment with the revised offer. We always aim to provide fair and transparent valuations, and it's never our intention to waste anyone's time.

While our initial quotes are based on the information provided, the final offer can sometimes change after a physical inspection, especially if there are wear and tear items that go beyond what’s expected for the age and condition selected. That said, we absolutely understand your frustration if you felt the reduction was unfair.

We’d welcome the opportunity to look into this further for you. If you'd be happy to discuss the matter in more detail, please contact us directly at talktous@superbikefactory.co.uk
and we’ll do our best to resolve it.

Kind regards,
Adrian.

Rated 1 out of 5 stars

Time wasters

Don’t bother- these people are complete time wasters. Messed me about for days, sent me a form to fill out; then another, then informed me that they weren’t interested in buying it… seriously?? Look elsewhere

26 August 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We apologise about your experience and for the inconvenience caused during the process. That’s certainly not the level of service we aim to provide.

While we do our best to make selling a bike as straightforward as possible, there are occasions where, after reviewing the details provided, we may decide not to proceed with a purchase, this can be due to factors like condition, age, or market demand.

That said, we understand how frustrating it must have been to go through multiple steps only to be told we couldn't proceed, and we apologise for the time you feel was wasted.

If you would like to discuss this further with us, we’d be happy to take another look. Please email talktous@superbikefactory.co.uk

Kind regards,
Adrian.

Rated 5 out of 5 stars

Efficient

comms over email and phone were clear and courteous.
Driver was knowledgeable and polite.
Transaction was smooth and professional

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended, zero hassle!

Super easy process from beginning to end. I got fed up with no shows and all the rest of the time wasting that goes along with a private sale. Absolutely reasonable price offered for my bike, a collection date arranged within a few days and the dolla was in my account rapid. Dean, who collected my bike was awesome! Explained everything as he was going along and lovely to chat to.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

All very straightforward

All very straightforward. No messing around when they arrive to collect the bike, unlike other "webuyanybike" companies. This company actually does buy any bike.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Motorbike valued online and the deal upheld upon inspection, very happy with the process, the professionalism and friendliness shown by Goldie.
Would recommend for anyone who needs a stress-free experience when selling your bike (5 out of 5!)

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Insult

Went through all the process and received a disgustingly lowball offer that I wouldn't sell a moped for. A 3 and a half grand bike, offered £500. Two fingers is all you get for that.

7 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look