We Want Your Motorbike Reviews 

3,472
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the polite and knowledgeable staff for providing a professional and stress-free service from start to finish. Buyers and sellers alike mention that transactions are quick, with fair prices offered and money transferred without unnecessary delays. However, some people mentioned experiencing unexpected changes to their initial online valuations once the condition was verified in person. Other reviewers were not happy with waiting longer than expected for their money or finding out that certain bike models were not accepted. A few individuals also felt frustrated when communication fell short or appointments did not go as planned.

What people talk about most

Staff

Users describe positive interactions with staff, frequently noting that representatives are polite,... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, secure, and... See more

Price

Reviewers mention positive feedback about price, expressing high satisfaction with the fair valuations and... See more

Product

Reviewers express mixed feelings regarding the product experience, as while some consumers describe their... See more

Payment

Clients share satisfaction on payment, frequently highlighting fast transfers and money received right away.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guy I made initial contact with ( Tom ) was very pleasant to deal with, a price was agreed which was better than I had been offered by a dealer, the driver that collected it was a nice guy. The co... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish, Very polite and friendly staff, always kept you very well informed, Jordan who came to check and collect the bike was very helpful and kept me informed the... See more

Company replied

Rated 5 out of 5 stars

This has to be one of the easiest ways to sell your motorbike. Simply enter your bike’s details into the website using their questionnaire, receive a quote, and if you’re happy to proceed, they’ll... See more

Rated 5 out of 5 stars

I sold my bike to WWYB today. I had been offered a very good price for my MT10 compared to other motorbike buying companies that I had contacted. When the assessor arrived I was expecting the usual “... See more

Company replied


Company details

  1. Motorbike dealer
  2. also in
  3. Second-hand Motorcycle Dealer

About We Want Your Motorbike

Information provided by various external sources

Having bought thousands of motorbikes over the past few years, WeWantYourMotorbike.com has quickly become the nation’s favourite online motorbike buying service.

By providing an honest price for an honest bike, we provide a Swift, Simple, Safe and Secure alternative to the time-intensive traditional methods of selling your motorbike. From our free motorbike valuation service, through to our free nationwide collection service, every step of the WeWantYourMotorbike.com process is easy and convenience. Here’s how quick and easy it is to sell your motorbike with WeWantYourMotorbike.com.

Free Motorbike Valuation

Finding out how much your motorbike is worth couldn’t be easier. Simply enter your motorbike’s registration number on our website, followed by a few simple details such as the bikes mileage, the number of previous owners the bike has had and details regarding the service history, and you’ll receive your free motorbike valuation. Our valuations are closely monitored and adjusted according to market value trends as well as the condition and history of your motorbike – so we will always provide you with an honest price for an honest bike. If you’re happy with the valuation of your motorbike, you can easily move on to the next step of the motorbike selling process.

Book an Appointment

If you’re happy with your valuation and are interested in selling your motorbike, we have drivers across the whole of the UK ready to come and collect your bike at a day and time to suit you. Selling your motorbike couldn’t be more convenient and risk free!

Sell Your Motorbike

At your appointment, you’ll meet one of our friendly motorbike experts who will give your bike a quick inspection to ensure the condition matches up to the details stated on your online motorbike valuation. Once our bike expert is happy that everything is in order, we’ll quickly go through the simple paperwork, and if you’re happy to sell, we’ll then transfer the money into your bank account immediately - with no fees!

WeWantYourMotorbike.com – the Swift, Simple, Safe and Secure way to sell your motorbike.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(3,472)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy Peasy …

Brian the bike inspector was great knowledgeable and informative thorough inspection and then immediate payment on conclusion of inspection office were great at sending through payment couldn't have been happier

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Good communication

Good communication.

Pick up driver very polite, respectful (I am a female on my own). Talked me through every step.

Everything taken care of by driver.

7 April 2025
Unprompted review
Rated 1 out of 5 stars

Phone and text pests after a low quotation and agreed contact timeframe

I received the quotation price and within minutes was called. I had a quick chat and agreed a callback in 5 days time to discuss further. Next morning 1 text and a missed call with voicemail. Clearly they do business like the old "hard sell" car sales where they try to wear you down. I responded to their text instructing them not to call or text and received an acknowledgement of the text. 3 hours later another call (blocked) and voicemail.
The quote was poor, even giving the fact they have expenses, profit and VAT to add when selling.

27 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

Hi Simon,

I am sorry you have been unhappy with the frequency of communication. I have changed your account to not be contacted any further. If you need anything further please send us an email and we can go from there.

Team WWYM

Rated 5 out of 5 stars

The valuation was excellent with great service

The valuation was excellent, the phone service was excellent with pleasant staff, they were patient and honoured their quote while I removed my private plate with DVLA , when steve came to collect he was professional, polite and quite chatty, putting me at ease while selling my beloved bike. Excellent service and recommended. Thank you.

26 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We are so pleased to hear that you had a positive experience with us. It sounds like you were well taken care of throughout the entire process, from the initial valuation to the final sale. We appreciate your kind words about our staff, especially Steve's professionalism and chattiness. It's great to know that you felt comfortable and at ease during the sale of your beloved bike. We strive to provide excellent service to all our customers, and your feedback is truly valued.

Team WWYM

Rated 5 out of 5 stars

Easy to use

Easy to use. The man who collected the bike was really good.

25 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We appreciate your kind words. We're glad you found the process easy and that you had a positive experience with our team.

Team WWYM

Rated 5 out of 5 stars

Friendly and knowledgeable

Friendly and knowledgeable, explained the whys and wherefores of checking my bike over and although I was sad to see it go, I felt reassured that it would be looked after, making the experience a pleasant one. Well done!

22 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

Thank you for your kind words. We're thrilled to hear that you found our staff friendly and knowledgeable. We strive to ensure our customers feel confident in our services, and we're glad you felt reassured about your bike. We appreciate your positive feedback and hope to see you again soon.

Team WWYM

Rated 5 out of 5 stars

Sale of my BMW 1600

Very straightforward sale very happy with the outcome.

21 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We appreciate your kind words and are glad you had a positive experience. We strive to make the process as straightforward as possible for our customers.

Team WWYM

Rated 5 out of 5 stars

Price agreed and collected within…

Price agreed and collected within 24hr,,
Engineer/bike collector turned up at the time he said he would,,did a no bullshit survey,,ie (no shaking of head or sharp intakes off breath),,bike packed up and gone within the hour,,👏👏
Thanks to John Durham for collection,,wwym

20 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We appreciate your kind words and are thrilled to hear about your positive experience. It sounds like you had a seamless and efficient collection process, which is exactly what we strive for. We're glad you found John Durham to be professional and helpful.

Team WWYM

Rated 5 out of 5 stars

Farewell to my beloved Yamaha MT 07..

The whole experience of selling my "Much Loved" Bike to "We Want Your Bike" was extremely straight forward!!
The amount i received was acceptable!! (Maybe not what i expected) "but it never is, is it??"
The Rep.. that came to inspect and collect the bike, was a real nice bloke!!
Not only because he identifying the condition and quality of my bike!!
But there was no hint of an attempt to try to reduce the amount that i had been offered!!
Which would have been offensive to me!! considering the "as new condition" of the machine..

Best wishes to the next owner! you have got yourself a beautiful genuine Bike!!

20 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We appreciate you taking the time to share your experience with us. It sounds like you had a positive interaction with our representative, and we're glad to hear that the process of selling your bike was straightforward. We understand that receiving the expected amount for a beloved possession can be a mixed experience, and we strive to provide fair and transparent valuations. We're pleased to hear that our representative was respectful and didn't attempt to reduce the offered amount, which is a testament to their professionalism and commitment to customer satisfaction. We wish the next owner all the best with their beautiful bike.

Team WWYM

Rated 5 out of 5 stars

Everything done to time

Everything done to time. Ongoing notifications throughout. Your agent very easy to do business with.

12 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We are so glad to hear that you had a positive experience. We appreciate your kind words about our agent and the seamless process. We strive to provide excellent service and are happy to know we met your expectations.

Team WWYM

Rated 5 out of 5 stars

Good service

Sold my bike today, driver came and agreed it was in showroom condition as stated and give me my valuation price.

Great service from the collecting driver.

10 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We're thrilled to hear about your positive experience! It's wonderful to know that our driver was professional and helpful, and that you were satisfied with the valuation and collection process. We strive to provide excellent service to all our customers, and your feedback is greatly appreciated.

Team WWYM

Rated 5 out of 5 stars

Great service

Great service

10 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

Thank you for your kind words! We're glad we could assist you today. Let us know if you need anything else! 😊

Team WWYM

Rated 5 out of 5 stars

Fair price, nice people, happy customer

Filled in a form online and got a valuation that was surprisingly fair - I had expected probably 10-20% less. Staff on the phone were friendly and helpful. The driver/inspector who actually picked up the bike was a decent guy. There was a bit of disagreement about the state of the rear tyre (passed MoT a month and 20 miles previously with no advisories, but now apparently worn to the limit) but we came to a reasonable compromise of £50 off the valuation. They had offered me the instant payment option free of charge, so this sort of balanced out. The driver sorted out payment by bank transfer and loaded the bike while I was waiting for confirmation from my bank. Nice touch, he gave me the van keys while he did it so he couldn’t drive away before I had been paid. Payment came through in a couple of minutes and it was all done. I hate selling vehicles, especially bikes, but this was about as painless as it could be. Fair price, hassle-free, quick. Would recommend.

6 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that you found our online valuation tool to be fair and that you were happy with the price we offered. We're also pleased to know that you had a positive interaction with our staff, both on the phone and in person.

We understand that there can sometimes be differences of opinion regarding the condition of a vehicle, and we're glad that you and the driver were able to reach a mutually agreeable compromise. We strive to provide a smooth and hassle-free experience for our customers, and we're happy to hear that you found our process to be quick and efficient.

Team WWYM

Rated 5 out of 5 stars

Bike sale experience

Prompt service, polite service, follow up contact, friendly knowledgeable mechanic inspecting and collecting my bike, instant payment, quick quote initially.
All good

7 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

Thank you for your kind words and positive review. We are delighted to hear that you had a positive experience with our service. We appreciate your feedback and will continue to strive for excellence in all aspects of our business.

Team WWYM

Rated 5 out of 5 stars

Satisfied customer

Super quick. From filling out the web form on Thursday to having the bike picked up and the money in my account the very next day.

Everyone was super courteous and helpful. The bike check was friendly and easy.

All good.

6 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We're thrilled to hear about your positive experience! It's wonderful to know that our team was able to provide you with such a smooth and efficient service. We appreciate your kind words about our team's courtesy and helpfulness. We strive to make every interaction with our customers as positive as possible.

Team WWYM

Rated 5 out of 5 stars

Balls up on day bike was supposed to be…

Balls up on day bike was supposed to be picked up, riccardo made up for it great bloke above and beyond.

5 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

We appreciate your feedback and are glad to hear that Riccardo went above and beyond to make things right. We strive to provide excellent service and are committed to continuous improvement.

Team WWYM

Rated 1 out of 5 stars

Very disappointed.

Unfortunately they didn't collect today as arranged. Apparently someone in the office had since decided that they couldn't pay what we agreed on their valuation confirmed verbally, by text and email so had cancelled the collection without letting me know. I only found out when I called them about 3.15 today having waited in all day. Obviously there will be some happy customers but this was my experience today. The guy on the phone was very apologetic I must add.

3 March 2025
Unprompted review
We Want Your Motorbike logo

Reply from We Want Your Motorbike

Hi Nitrous,

We understand your frustration with the cancelled collection. It's disappointing to have your time wasted and to not receive the service you were expecting, especially after confirming the details verbally, by text, and email. We strive to provide reliable and transparent service to all our customers, and it seems we fell short in this instance. We appreciate you bringing this to our attention and will use your feedback to improve our communication and ensure such situations are avoided in the future.

Team WWYM

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