Whatnot Reviews 8,490

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, describing the app as unique, addictive, and simple to use. Many appreciate the wide variety of products available at low prices, often finding great deals and bargains. The platform is seen as an excellent place to buy and sell, with many consumers enjoying the auction format and the ability to find items at a fraction of retail cost. However, some customers also noted issues with the product quality, mentioning receiving damaged or incorrect items, or items that were not as described. A few people were dissatisfied with the app's functionality, specifically regarding tracking past orders and messages. There were also concerns about sellers overpricing items, and a small number of users experienced problems with customer protection and returns.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers praise the wide variety of products, great... See more

User experience

Reviewers express high satisfaction with the user experience, often describing it as amazing, easy to use,... See more

Application

Clients share positive opinions on the app, with many describing it as amazing, fun, and addictive, offering... See more

Price

Users describe ambiguous interactions with price. Many customers praise the availability of good quality... See more

Website

People report positive experiences with the website, highlighting its ease of use for shopping from home and... See more

Based on these reviews

Rated 5 out of 5 stars

BooBoo Curves is a fabulous company, came across it quite by accident and so happy I did, all who work here do a fabulous job, have great items for sale and you have a right good laugh along the way.... See more

Rated 5 out of 5 stars

The seller culture (at least in the miniatures community) is amazing. The level of support between all the sellers and buyers (everyone really) is unusual given the nature of the platform. Transaction... See more

Rated 5 out of 5 stars

I love what not!!! My. Honest that is that there can be some significant improvements made to the app itself specifically around past orders with order number numbers and when you reach out to what no... See more

Rated 5 out of 5 stars

I purchase high quality fabric from Evelyn Lee from Seweird. She is very knowledgeable and informative and the prices are great. Incredibly fast shipping too. Evelyn has created a community of sewists... See more


Company details

  1. Collectibles Shop

Written by the company

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great app

Great app, love the variation to pick from, ordered from a few different sellers and so far a good experience, any issues dealt with quickly and professionally. Overall a great shopping experience. Highly recommended to all of my friends.

18 April 2026
Unprompted review
Rated 3 out of 5 stars

Love the start

I love the bidding. The function works well. The speed response of the bid button is great.
I've seen kind amazing community oriented sellers and then a lot of sellers behaving as though they aren't making a profit..
I do not like when the sellers are not getting the big bids they want and become verbally abusive even calling people spending money thieves. One experience, A seller said we were robbing him and a bunch of thieves someone stated they paid for it. They didn't "steal" and not a "thief" like the seller claimed. ..The seller became worse and told them to cancel the order. No one was disrespecting him in his store. Not the experience I'm looking for.
I like the Givy. Very clever.
I do not like a 2 day return policy. I was out of town. My husband collects my parcels and doesn't look. It was missing a item. They stated to do a return and they'd send it to me. No such luck.
I like the combined shipping do not like if sales are slow for the seller they close. I have a half box not a full order to offset my shipping cost.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Love it

My mom, daughter and I have all joined. We have order and are ordering more. We really love it. I have shared with many people too

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I mean for the most part I love what not…

I mean for the most part I love what not I think there is a bed some bumps in the road. I don’t necessarily think all of it has to do with the sellers more recently. Sellers that are disappointing either because they’re scammers or they don’t take care of the items when they ship them. I think part of the responsibility is also the US Postal Service. I feel like the service would be better if you gave your business to UPS. I think there’s a lot of people on there selling fake merchandise as well but I think it’s out everywhere now and out of control.

17 April 2026
Unprompted review
Rated 2 out of 5 stars

Unhappy deleting account

Initially, I was impressed with this app, then on 29th March, I ordered 3 items from a shop called carlottacar, says its been accepted at post office on that day, no further updates, I put in a refund request but, whatnot have deleted the account of carlotta car, I have received no updates from whatnot about my refunds, just left me hanging, scam company obviously. I also noticed another lady on there saying "nothing came" whatnot help is rubbish, absolutely useless and I'm gonna delete my account

29 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look