Whitegates Pontefract Reviews 11

TrustScore 4.5 out of 5

4.4

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Company details

  1. Estate Agents
  2. Property management company
  3. Estate Agent
  4. Property valuer
  5. Property Consultant
  6. Property Rental Agency

Information provided by various external sources

We're an experienced agent operating across Pontefract, Castleford, Knottingley, Featherstone, Ackworth and have been selling and letting properties since 2008. Our team consists of six property professionals who are ready to help you find a property in the local area. We're a local business, run by local people, and won't fleece you with hidden fees or charges, so contact us today to find out more about what we can do for you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Good team work

I Chose Whitegates in Pontefract to sell my house due to previous positive reviews. The house sold within 3 days which was great. Liam had given an accurate purchase price which was received. The whole selling process wasn’t plain sailing however due to a company buying to rent out the property, the legalities a little complex and lengthy.
From the selling side by Whitegates though I cannot fault all the hard work and perseverance from Amanda in particular but also to Yvonne who were so patient with the constant phone calls they received from me.
Amanda was amazing going that extra mile to put me at ease and make a difficult situation more bearable so thank you so much.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

A big thank you to all the team!

A big thank you to all the team of the Pontefract, Whitegates!

After being on the market with a previous estate agents, the marketing was stale and the viewings were minimal, until we changed to Whitegates.

Numbers were up, plenty of positive viewings and we accepted an offer within two weeks.

The help and assistance didn’t stop there, with regular updates from the team, themselves pushing both parties solicitors, we completed - from the viewing to completion was approx 7 weeks, with no stresses at all!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Just want to say what a lovely…

Just want to say what a lovely experience I had with whitegate Amanda was lovely and help make the experience memorable was always there and helped in every way, buying a house has been the most stressful thing but Amanda has made it so much easier thank you so much ch Amanda

29 November 2025
Unprompted review
Rated 5 out of 5 stars

worked with Yvonne

Worked with yvonne as the conveyancer on the file and she was simply superb, she was great in handling the file when we had an issue with the emails. Highly recommended!!

21 August 2025
Unprompted review
Rated 2 out of 5 stars

unconscious bias/ racial prejudice

Definitely experienced unconscious bias, racial prejudice from Lettings negotiator. Staff in office are helpful though in my experience.
If you’re going to make assumptions about someone based on their ethnic identity, then make it more outright, it doesn’t have to be nuanced, because we can sense that from a mile away.

13 May 2024
Unprompted review
Rated 1 out of 5 stars

Having put a offer in for a property in…

Having put a offer in for a property in Pontefract the off era was accepted by the vendor, we set the ball rolling got our estate agent sorted and date booked for photos. Just because we wasnt using whitegates in Pontefract they rung us and told us our offer had been now refused and a higher offer had been put in . The funny thing is we know personally the lady that was interested in the house and she hadn't put her offer in as her circumstances had changed ... full of rubbish

17 June 2022
Unprompted review
Rated 1 out of 5 stars

Buyers beware - Avoid at all costs

Avoid at all costs. We proceeded to have an offer accepted on a property following Whitegates South Elsmall own guide valuation. When the mortgage company had their own in person valuation done at the property they said it was worth 25k less. Yvonne admitted they are having lots of properties downvalued by actually surveyors but still they refuse to value properties adequately or tell their vendors the correct information.
We’d also paid for a building survey which highlighted an extra 15k of work required. Still Whitegates have put the property back on the market at the original price of 220k.
Legally they are supposed to tell buyers the truth about defects, building reports, previous offers that have fallen through and they are clearly not doing so

9 February 2022
Unprompted review
Rated 5 out of 5 stars

I have had dealings with whitegates in…

I have had dealings with whitegates in pontefract for over two years now and they have being nothing but excellent throughout, can't speak highly enough of them, they dealt with my house sale promptly and professionally then sorted me a rental property out while i had another property renevated. Will definitely go to the them again when we move again!!!

23 March 2021
Unprompted review
Rated 5 out of 5 stars

Great tenancy

I rented a property for 11 months with Whitegates and it was a very smooth process. The property upkeep was fantastic at all times and maintenence issues fixed straight away. They have even been understanding of my issues during COVID-19.

10 November 2020
Unprompted review

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