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2.8

Average

TrustScore 3 out of 5

4 reviews

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2.8

All reviews

(4)

1 review in the last 12 months

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Rated 1 out of 5 stars

We are a Limited Company trading since…

We are a Limited Company trading since 1979 and have never experienced such poor customer service. We have tried to open a trade account since 20th February and still nothing has been actioned. Abdul kindly prefers to blame Close Brothers for being at fault for creating the delay in checking our credit,which is a complete lie as his accounts department has confirmed on a previous call. Not a good way for them to attract new customers but we won't be one of them

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from White skip hire

Great service from White skip hire
we are a small community farm and being a charity funds are tight. Abdul gave us a great discount which helped us immensely. Thanks to the team from all at Wellgate community farm

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from White Skip Hire

Excellent customer service from Abdul in the office, the delivery driver and the collection driver. We were not sure if a skip would fit on our driveway outside our garage and Abdul took the time to look at Google Earth and provide us with details of the measurements we would need. He also said that if the delivery driver was not able to deliver the skip then he would just deliver it to the next customer and we would not be charged - you cannot say fairer than that so we went ahead. When the delivery driver arrived, on time, there was a big car parked across the road from our driveway which made it much more difficult for him to deliver the skip. However, the driver demonstrated great patience and skill in successfully delivering the skip. Once the skip was filled we contacted Abdul to arrange for collection - which was scheduled for one and a half days later as they were already very busy the next day. The driver (a different person) arrived on time and demonstrated great customer service and skill. He made a few small adjustments to the top of the skip contents and very obligingly added to the skip the wooden planks and board that we’d used underneath the skip to protect our driveway.
Their prices were very reasonable and we received a full invoice via email.
Overall, we received excellent customer service from everyone at White Skip Hire from start to finish.

17 July 2022
Unprompted review
Rated 1 out of 5 stars

Unacceptable treatment.

All of our partners are being informed of the treatment White Skip Hire gave to a valuable customer like ourselves with the hopes that the necessary customer service training is provided to your member of staff named Mr Abdul. We called to get an update and he responded with the following statement “I couldn’t care if you called 10 times the driver is on the way and will be there” with a an aggravated tone of voice and our member of staff felt inclined to raise this issue as it is unacceptable to speak to customers that has spent a substantial amount with you. To be precise we have spent £10,000 to £15,000 for your services and DID NOT deserve a patronising response when all we requested was an update on the progress of the collection.

4 March 2021
Unprompted review

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