I had purchased a dress in two sizes and picked them up via click & collect. One I returned immediately in store as it was too large. I returned the other a few days later, in store, as had decided... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lovely bargain from the sales and then very helpful sales assistant who invited me to sign up for future promotions. The bonus was the free flower seeds. Look forward to many more shopping trips to... See more
Company replied
Lovely girl in store attended to me to pick up order. Tried t shirt on but not suitable. Exchanged for another boxy t shirt in store. Same girl very helpful, friendly and very professional. Full o... See more
Company replied
First time ever that my husband has bought an item of clothing from the first shop visited. Thank you staff at White Stuff. Excellent helpful service during complicated purchase.
Company replied
Company details
Information provided by various external sources
White Stuff is a British fashion and lifestyle brand that sells women’s, men’s and kids' clothing, accessories, homeware and gifts in over 115 shops in the United Kingdom, shops in Germany, via mail-order catalogues and through its website.
Contact info
White Stuff, Office 2.04/5, Second Floor, Canterbury Court, 1-3 Brixton Road, SW9 6DE, London, United Kingdom
- 020 3752 5360
- www.whitestuff.com
4.6
Excellent
13k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very good things and very good quality
Very good things and very good quality
3 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback.
It's really appreciated.
Kind Regards Customer Care Team
Staff member very helpful and easy to…
Staff member very helpful and easy to converse with.
2 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience in one of our shops.
We hope to see you again soon.
Kind Regards Customer Care Team
Good helpful staff
Good helpful staff. Nice changing area. Great buy!
2 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience in one of our shops.
We hope to see you again soon.
Kind Regards Customer Care Team
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience in one of our shops.
We hope to see you again soon.
Kind Regards Customer Care Team
Just love this stuff and the service in…
Just love this stuff and the service in our Tenby shop👍
2 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience in our Tenby shop.
Their team will be delighted to read your review.
We hope to see you again soon.
Kind Regards Customer Care Team
The lady was welcoming and helped me in…
The lady was welcoming and helped me in finding the right size I wanted to try on.
She was pleased it fitted me and concluded the sale.
2 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience in one of our shops and that you are pleased with your new purchase.
We hope to see you again soon.
Kind Regards Customer Care Team
High quality service
Reliable, customer oriented service, high quality goods. Definitely recommend.
2 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience shopping with us and that you are pleased with your new purchases.
We hope to see you again soon.
Kind Regards Customer Care Team
All good
Quality clothing mostly at reasonable price, & fast delivery
25 August 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience shopping with us and that you are pleased with your new purchases.
We hope to see you again soon.
Kind Regards Customer Care Team
Lovely staff
Lovely staff - great new products in store - great value for money too.
2 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience shopping in store with us and that you are pleased with your new purchases.
We hope to see you again soon.
Kind Regards Customer Care Team
A very nice well presented shop
A very nice well presented shop, and to be honest lots of items I would have bought but managed three.
1 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience in one of our shops.
We hope to see you again soon!
Kind Regards Customer Care Team
Good quality clothes and lots of choice.
Had some lovely clothes from white stuff, I like different lengths in dresses and trousers as I am only 5ft tall. Quality has been good, and buying online is easy from start to finish, most of the time I buy my clothes in the sale as some things are a bit too pricey for my budget.
1 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience shopping with us.
We try to balance great quality with fair pricing but will be sure to pass your comments on.
Kind Regards Customer Care Team
Easy to order and collect
Easy to order and collect. Very helpful shop. Good products. Really like they are using organic and environmentally responsible materials. Their sizes fit me well.
1 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience shopping with us and that you are pleased with your new purchases.
We hope to see you again soon.
Kind Regards Customer Care Team
What a marvellous shop
What a marvellous shop! Love the staff, love the clothes. Staff are so helpful.
1 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience in one of our shops.
We hope to see you again soon!
Kind Regards Customer Care Team
Easy to navigate purchases online
Easy to navigate purchases online. Good communication & friendly service in store.
1 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience shopping with us.
Kind Regards Customer Care Team
I absolutely love all the new tops &…
I absolutely love all the new tops & cardigan. The quality is excellent & the finish is top notch.
I have completely been won over by White Stuff.
Will be buying more soon.
1 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It's great to hear you're loving our collection!
Kind Regards Customer Care Team
Lovely linen.
I like the fact that there is a good choice of petite garments even in the sale. Particularly like the linen used.
27 August 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback.
It's really appreciated.
It's great to hear that you're loving our petite range.
Kind Regards Customer Care Team
Great quality and reasonably priced.
The quality is always exceptional and reasonably priced. Always find something that looks great and feels very comfortable. The staff are always courteous and polite. Always enjoy my visits to White Stuff.
1 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you've had a nice experience shopping with us.
We hope to see you again soon.
Kind Regards Customer Care Team
Friendly helpfull assistants.
31 August 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience in one of our shops.
We hope to see you again soon.
Kind Regards Customer Care Team
Good choice of clothes
Good choice of clothes - think they're new in. Lovely colours and good quality.
The staff are always brilliant in Beverley. Helpful and patient.
31 August 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience in our Beverley shop.
The team will be delighted to read your review.
We hope to see you again soon.
Kind Regards Customer Care Team
Added another beautiful dress to my wardrobe
Took the opportunity to visit Stamford on the bank holiday. I always head for White Stuff, so pleased I did. Great, friendly customer service throughout. Bought a beautiful dress in the sale, will be a staple in my wardrobe. Excellent quality, great cut. Absolutely delighted, genuine bargain.
31 August 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback, it's really appreciated.
It is great to hear that you had a nice experience in our Stamford shop.
The team will be delighted to read your review.
We hope to see you again soon!
Kind Regards Customer Care Team
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