Whitewells Surveyors Reviews 8

TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

8 reviews

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Rated 5 out of 5 stars

Hi more than happy with there service…

Hi more than happy with there service went above and beyond what was expected on business rates bill of approx 6500 down to 1100 not to be sniffed at thanks again Lisa and Justine for all your help I would highly recommend this company for anyone looking to reduce there business rates many thanks Steven Melia

26 May 2026
Unprompted review
Rated 5 out of 5 stars

We had a very positive experience & highly recommend

We had a very positive experience working with Lisa from Whitewells Surveyors on a significant business rates rebate claim. Given the reputation some firms in this sector can have, I was initially cautious, but they were professional, transparent and highly efficient throughout.
The process was handled smoothly from start to finish, communication was clear, and most importantly they delivered a substantial result for us.

I would have no hesitation recommending them to other businesses looking for a reputable and effective specialist in this area.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

No hesitation in recommending Whitewells

At first I thought this could be either a scam or even just pushy salespeople. However, despite my reluctance, Whitewells Surveyors handled everything properly and professionally.
I was sceptical they could achieve anything for us, nevermind the figures they quoted but I was wrong. Once agreed with Whitewells, a couple of weeks later they had achieved a significant discount and a refund of my business rates. I thought I had managed to claim everything, but alas no.
My refund landed promptly from the council, as explained by Whitewells.
I have been very pleasantly surprised and would have no hesitation in recommending Whitewells to others. Happy if anybody wanted to discuss my experiences with anybody who is also sceptical to reassure them.
Thanks, Greg Hodgkinson Funeral Directors

7 August 2025
Unprompted review
Whitewells Surveyors logo

Reply from Whitewells Surveyors

Dear Greg,
Thankyou for giving us the opportunity and your trust to obtain a saving for you. It’s been a pleasure and if we can be of any further assistance in the future please don’t hesitate to contact us.
Kindest Regards
Whitewells Surveyors

Rated 5 out of 5 stars

my last experience of this was a scam


my last experience of this was a scam - which cost us money whilst being messed about. i write to assure you that Whitewells Surveyors have restored my faith in this process. i was advised from the start that no money would be taken unless they were succesfull and advised that we would be paid directly from the council before we had to settle their bill. you will pay a percentage of what they get back which i thought was high BUT to be honest we tried to claim ourselves to be told a flat NO - yet Whitewells actualy got us a large sum of money back whilst also ensuring that next years bill is correct. shame on our local council for being so dishonest !!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

buissness rates reduction

no hassle, fast efficient service would recommend to anyone they saved us over 24 k pounds on our business rates after years of trouble from other companies

17 January 2025
Unprompted review
Whitewells Surveyors logo

Reply from Whitewells Surveyors

Hi Ashley,

Thankyou for your review. It was a pleasure and glad we was able to help your business.

Wishing you all the best and success.

Whitewells Surveyors

Rated 1 out of 5 stars

SCAM

SCAM
CONSTANT PESTERING WITH TELEPHONE CALLS AND EMAILS

1 November 2024
Unprompted review
Whitewells Surveyors logo

Reply from Whitewells Surveyors

Hi Victoria,

I’m sorry to hear that you think we are a scam due to you getting numerous calls.
My colleague did contact you to explain why we was calling you but I can assure you it was only to save you money and not being a scam.
We did send you a list of references over to give you that reassurance.

Hope this helps.
Whitewells Surveyors

Rated 5 out of 5 stars

Whitewells contacted me in 2022 to see…

Whitewells contacted me in 2022 to see if they could save me money on our companies rates bill. After sending them the latest invoice they called me straight back to say they could save me £7,547.50 minus their commission which was very reasonable. I received a revised rates invoice within 7 days. I have also used them in 2023 & intend to use them every year. Very efficient & friendly staff.

11 April 2023
Unprompted review
Whitewells Surveyors logo

Reply from Whitewells Surveyors

Many thanks for your review. We take pleasure in saving businesses money and we’re happy we were able to help you.
If there’s anything else we can do for you in the near future a member of our team will be in touch.

Whitewells Surveyors

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