FixMyCar Reviews 

11,385
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers had a great experience with this company. Customers frequently highlight how simple and quick the platform is for generating and comparing multiple competitive quotes from local garages. Consumers are generally very pleased with the efficient service, noting that repairs are completed professionally and at fair, affordable prices. However, some people mentioned that online booking details often lacked specific time slots and proper coordination with local providers. Some reviewers were not happy with arriving at workshops for scheduled appointments only to discover that the garages had no record or open slots available. A few users also noted that such booking mismatches caused frustrating delays and wasted trips.

What people talk about most

Service

People report ambiguous experiences with service, with some consumers praising the fast response times,... See more

Price

Customers had ambiguous experiences with price, with some reporting great savings and competitive quotes for... See more

Booking process

Users describe ambiguous interactions with booking_process, highlighting a mix of very smooth experiences... See more

Staff

Consumers find staff to be positive, highlighting friendly and helpful service from knowledgeable technicians... See more

Website

Reviewers highlight ambiguous aspects of the website, reporting mixed experiences with navigation and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 4 out of 5 stars

Good mechanic shame he tried to charge me vat but not vat registered and didn't like me taking the vat off the bill. The good side is that he did fix my vehicle. If it hadn't been for the vat problem... See more

Company replied


Company details

  1. Price comparison site
  2. Vehicle repair shop
  3. Car service
  4. Mechanic
  5. Online marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(11,385)

597 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice and easy to use

Very nice and easy to use

1 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Nelson,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Good price

Good price, job done properly and quickly. Recommend.

1 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Rokas,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 2 out of 5 stars

I was quoted £59 for my air con regas…

I was quoted £59 for my air con regas on the fix my car website, when I had it done at Formula One auto centre 152 Abbey Lane Leicester, they charged me £69 and told me the price of £59 on your site was wrong.
I was not happy to pay £10 more than quoted on your site. Because of this, I
Will be weary of using you again.

2 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Colin,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great website

Great website

2 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good Erol,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Car wasn't booked in with garage

Booked my car in with f1 through fix my car for a air con recharge, phoned the garage the next day to confirm my booking to be told my car wasn't booked in and the price they quoted was totally different and much more expensive.

1 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Kurstin,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Mechanic did not show

Mechanic did not show. Rang him and he said the date for service was different to date on the schedule. Inconsistent service would not recommend.

Further to my review and as requested. The repair was scheduled, in the app for 1 July, when I rang the mechanic on the 1 July to confirm and schedule he said he had it as 9 July. He was apologetic nevertheless, this was no good to me. Clearly there is a disconnect between him and your system. This was my first time to use your service. I ve now found an alternative. I hope that helps

1 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning,

We’re sorry to hear about your experience.

Please email us at team@fixmycar.com with details about the issue and the email address attached to your account so we can investigate and make any necessary changes to your communication preferences.

Thank you for your feedback. We hope to resolve this issue promptly for you.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Super quick response and service

Super quick response and service. Efficient, friendly and good price. Will always use from now on.

1 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Andrea,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

A very strange and disjointed service…

A very strange and disjointed service when using for the first time. Booked a slot with a garage but got no confirmation. Rang the garage and they had no clue of the booking. Booked another slot with a different garage and they don't do vans as the other garage. Then I had other random bookings in my account. What a mess and there's need to be a distinction between cars and vans, surely it can't be that difficult as you need to input your reg anyway.

26 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning David,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Garages stay clear!

As a garage with over 10 years with them I was treated unfairly. I had a customer cancel directly with me and they still charged me for the job. I was also told by one of their employees that if I paid it I would be refunded and they then refused. Would avoid.

1 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning CRS Autos,

Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.

We understand that refund requests can be frustrating. We reviewed your request in line with our refund policy and, unfortunately, it was received outside the eligible refund period, so we were unable to issue a full refund.

However, we did provide a partial refund for the unused portion of your subscription.

We always aim to be fair and transparent, and we're happy to review any concerns raised within the applicable timeframe. If there's anything further you'd like us to review or if you have any questions, please contact us directly and we'll be happy to discuss your concerns.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

What a waste of my time

What a waste of my time. First time I have used fix my car, I received and accepted a quote to fix my driver side electric window from a mobile mechanic, who messaged to say he would arrive and do the job on Monday 29th June. He did not turn up, and when I messaged to ask where he was he did not reply to explain the no-show. Disappointing.

29 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mark,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Good service

Good service

29 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Snehal,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Brilliant service 👏

Brilliant service 👏
Excellent cant say much more

30 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Paul,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Terrible service

Terrible service. Fix my Car booked me in at a non-existent time slot 6-9am and the garage knew nothing about it and were full. Told me not to use them again. Half a day wasted.

29 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Peter,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

The engineer kept me up to date with…

The engineer kept me up to date with his arrival time and arrived as predicted. He was efficient and kept the work site as clean as he found it

8 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mr Irvine,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

I was happy with work and price.

27 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Earl,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Hello

Hello
This company is being recommended to me by my friend that they have good prices and they are very reliable and friendly
And easy to apply on their website

27 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Andraws,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 2 out of 5 stars

Booking easy enough but none could do the simple job…

Booking was easy enough but one company I tried could not do the job quoted for at all and the other couldn’t do it until after the day of the appointment and then wanted to charge £140 rather than the £75 they had quoted despite giving them all the details requested.

26 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Peter,

Thank you for bringing this to our attention.

We really appreciate you taking the time to share your feedback with us.

It sounds like one of the garages in our network may need to update their profile details to prevent this from happening in the future. If you’re able to provide us with more details, we’ll contact the garage directly to ensure the issue is corrected and avoid any similar problems moving forward.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

The garage Mells Auto Repair that was…

The garage Mells Auto Repair that was recommended by FixMyCar did an excellent job. I could not for the life of me find a garage that would change a wetbelt on a 2018 Honda Civic. I got turned away by my usual garage and 2 others around the Frome area.

4 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Johnny,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 2 out of 5 stars

When we arrived at the Formula 1 repair…

When we arrived at the Formula 1 repair centre for the regas we were told that the fix my car quote was only an estimate of the price and was then told it was £69 £10 more than was quoted so had to accept as the work was already planned into our day not happy

26 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Terry,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Substandard experience with SAD Automotive via FixMyCar - Hidden fees and conflicting info

I used FixMyCar to find a reliable mechanic for a specific Audi AdBlue error. SAD Automotive accepted the job but sent an initial technician who lacked the basic tools to scan the car. A second technician arrived and demanded an extra fee on my driveway that was never part of the FixMyCar quote.To make matters worse, the diagnostic advice was totally conflicting—the mechanic on-site told me he didn't know what was wrong and offered an illegal software bypass, while the office later emailed claiming it was a specific, heavily marked-up sensor. FixMyCar needs to vet their network better. This was a completely substandard, stressful experience.

12 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mansoor,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look