FixMyCar Reviews 

11,377
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being knowledgeable, efficient, and friendly, making interactions positive and helpful. Many people also appreciate the competitive pricing and the ability to save money on repairs. Reviewers often highlight the quick and efficient service, with jobs completed promptly and effectively, and the platform is noted for its ease of use in finding quotes and local garages. However, some customers also noted issues with the booking process, experiencing problems with bookings not being recorded or conflicting information about appointments. A few other people also felt that services were not always carried out as expected or were not properly documented, leading to uncertainty about the work performed.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the quick... See more

Price

People report ambiguous experiences with price, with many customers finding competitive and reasonable... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and knowledge. Many... See more

Booking process

Customers had ambiguous experiences with the booking process, with many finding it easy and quick to book... See more

Website

Clients share ambiguous opinions on the website, with some finding it easy to use and helpful for finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 3 out of 5 stars

Staff friendly enough , wasn’t expecting the car to fail on so much , thing is not everyone has £700-800 spare and had no facility like bumper so that I could have the work done. Very dissapointed pai... See more

Company replied


Company details

  1. Price comparison site
  2. Vehicle repair shop
  3. Car service
  4. Mechanic
  5. Online marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11k reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(11,377)

589 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use they find the best prices…

Easy to use they find the best prices prompt and a very useful app have used them before and had the break pads done for 1/2 the price the garage quoted👍🏼

27 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon George,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

FixmyCar was helpful

FixmyCar was. Helpful in finding a garage that would do a regas on my Hyundai at a reasonable price.

26 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Foxon,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 2 out of 5 stars

The MOT/service booked through FixMyCar…

The MOT/service booked through FixMyCar claimed to be confirmed but the garage had no record of it. Fortunately the same garage accepted my booking direct and matched the price quoted by FixMyCar. Disappointed with the initial booking experience.

25 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Fraser,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 4 out of 5 stars

Easy process

Easy process, no probs

17 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Rob,

We’re happy to hear you had a positive experience with FixMyCar - thank you for taking the time to leave us a review!

If you have any suggestions on how we can make your next experience a 5-star one, we’d love to hear from you at team@fixmycar.com.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Dave Fixed my aircon very nice guy…

Dave Fixed my aircon very nice guy highly reccommmend

24 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Dave,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Excellent

Excellent, quick and easy service

22 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Rebecca,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Tyre Shed was very helpful and polite I…

Tyre Shed was very helpful and polite I do recommend this garage to sort your car many thanks

28 April 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mandy,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

very easy to use

21 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon David,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Easy booking and timely reminders…

Easy booking and timely reminders getting the best price is also important

18 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon William,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Found a good new garage with better…

Found a good new garage with better prices.servoce was very efficient and worked well.happy experience!

20 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Jennifer,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

If I could I would put 0 stars

If I could I would put 0 stars, I put a job up on fixmycar, got a quote through, contacted the mechanic CMS SMART ltd to explain the issue better, he arranged to come out that same day, waited in for him, he didn't show, very little communication. I text him and he said he wasn't able to make it and arranged to come the next day, so I moved all my plans, again didn't show at the time agreed, I text to ask if he was still coming or if he would like to rearrange another date and time to which I had no response at all. I have emailed fixmycar as the mechanic is advertising through their platform and am waiting a response, I for one won't be using them again and as for the mechanic, if he didn't want the work then he should have not responded. I thought this would be a good way of getting the job out to multiple mechanics with out wasting a day calling round individually. Instead I've wasted 2 days sitting in for someone that had no intention in turning up. This was for a mobile mechanic.

18 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Lisa,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

The reply was a couple of minutes and…

The reply was a couple of minutes and set me up with a garage for the right price

18 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Andy,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Be very careful what they quote for is what you receive

I knew that my VW Golf SV needed its cam belt replacing. I also knew that although the Cam belt did not drive the water pump it was a wise move to replace the water pump and the belt that drives it at the same time. I asked my local garage to quote for this work which they did.
I felt their quote was a bit on the high side so I explored other options and hence came to fixmycar.

Every message from FixMyCar Clearly quoted for both the Cam belt and water pump being replaced and had this been the case in reality I would have saved just under £160.

I have no complaint about the garage that changed the Cam belt but when I came to collect the car only the Cam belt had been changed. In discussing this with the mechanic and principal of the garage who changed the Cam belt he explained that he simply ordered the cam belt and if it comes with a water pump he will change that too. He further confirmed that fixmycar use the same system to quote for parts and therefore they knew perfectly well that in reality only the cam belt was going to be changed - Hence my review title.

27 April 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Angus,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Easy to use service

Easy to use, quotes came back quickly. Chose a company, arranged an appointment. No problems at all. Would definitely use again

2 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Karen,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

They are the best

They are the best, I drove down there from Willesden and I never regret going there. I will always return there to get my car fixed.

4 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Ibukunoluwa,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Very friwndly reliable approachable

Very friwndly reliable approachable
Underranding
Did everything they could for u as a customer

16 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Joanne,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Sam informed me of price time and work…

Sam informed me of price time and work included.
He arrived on time and was friendly and helpful. He carried out the work needed and also a couple of bits not included but I was happy to go ahead. he did a fantastic job at a really good price.
I would certainly recommend him and would use him again.
George Trotter

5 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello George,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

I request a quote for my brakes all…

I request a quote for my brakes all different prices went with the garage that suited me they called and had it booked in for the price quoted great service

16 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Paul,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Would use again

I received a quote back almost immediately. The price was better than one from Kwikfit. Booking was simple. Messages were concise and accurate. The work was carried out exactly as described for the right price. Overall it was relatively simple and a great service.

5 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Adam,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. The platform feels completely unhelpful when problems arise between customers and mechanics. Poor communication, misleading expectations, and almost no real support when you actually need assistance. Time was wasted, money was lost, and instead of helping resolve issues, they just send generic replies and avoid responsibility. Very disappointing service and definitely not a platform I would trust again for serious work. I would strongly recommend looking elsewhere if you value professionalism and proper customer support.

14 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Yovcho,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

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