Wholesale Supplies Plus Reviews 212

I have been using this company to order soap supplies for 10 years. For the past several years, orders have taken a long time to ship, and when received, oils had escaped their containers and made a m... See more

Customer service is very helpful! Any problems receive answers right away. Website is super easy to use, search bar is great, and the layout of items makes sense. Overall great experience, though t... See more

My experience with WSP has been awesome. The price point is one of the best in the industry and as I have been ordering from several suppliers, I can say that the quality and the assortment of product... See more

My orders are always delivered super fast and the quality of the jars and ingredients is top notch! I’ve been using them since the beginning of my making journey and will continue to use WSP! Love the... See more

Love the products from WSP. However, the company should adjust its stocking system to let customers know whether items are in stock, so they don't create false expectations that products will arrive... See more

Initially when I got my package, 1 item was missing and one was incorrect. I contacted cx service team which was prompt in responding and my issue was resolved. The items were shipped out to me. Exper... See more

Your selection of items is much appreciated. I order a mixture of supplies for my soap and skin care business. Shipping boxes always arrive well packed, no damages!

Packaging is better. Shipping is still a little slow but I've learned to order earlier than I need something. Had something missing but it did show up a while later in a separate delivery.

Last year I had a terrible experience with this company but they messaged me that they have fixed all issues. I gave them another try and I’m glad to give them my business again. Hopefully that never... See more

They are a great palce to get all the items for Soap making and other crafts. The big negative from them it it can take 2-3 weeks for delivery from placing the order. But other then that they are grea... See more

I reached out about a broken cap & leak on one of my orders. WSP responded in a reasonable time frame and replaced it immediately. Thank you so much!

Product arrived early and definitely cuts through the ice that's been piled on the side of my driveway entrance for over 2 weeks now. Very happy with my purchase thus far.

All but one item arrived well packaged. The backordered item arrived several days later. Delivery was very slow but that is not entirely WSP's fault. My mail sits at a regional post office for more... See more

I absolutely love your oils. They smell exactly how you describe them, which is important when you are ordering online.

We found them searching the net, their prices seemed very good, easy to look through their site. I bought wax, dye & Lye. Got good communication throughout. I received my orders quickly and will be us... See more

Order was received quickly and correctly. I need our fragrance oil for a special project and we received in time with no delays. Great quality products.

WSP IS ALWAYS EASY TO ORDER FROM. CUSTOMER SERVICE IS EASY TO WORK WITH IF YOU HAVE AN ISSUE. RECOMMEND THIS COMPANY.

The smells were just wonderful. Festival of Lights smelled EXACTLY like the discontinued Yankee candles. I love it!

I placed an order, and they shipped it to an address I moved from 4 years ago! They have my current address. I attempted to straighten it out multiple times, multiple days, but they do not respond to... See more

WSP has gone WAY downhill since I first started ordering three years ago. My latest order has been sitting at “pending shipment” for 12 days — apparently, they’re shipping by carrier pigeon now. The... See more

Everything was well packaged and protected against damage. One item I ordered was out of stock but quickly caught up to the rest of my project items

I was able find exactly what I needed in small sample size quantities which was really convenient for my prototype products. Their site has information and data sheets on all of these materials which... See more

I started ordering from wholesale supplies plus in November 2022. The first order was perfect and it's been going downhill with each order after that. Now, you can't reach customer service. It's nev... See more

This company is fraudulent! They were bought by an investing company and since doing the move to their new location they are not shipping orders, phones are turned off and they are not answering email... See more

First time ordering from company. Pleased with the products, the shipping process, and the selection of products to choose from.

Wide selection of quality ingredients for all your formulating/crafting needs! Best value for your money.

From order to delivery the recent experience renewed my trust in WSP. The boxes I ordered are the size and quality I needed. While I would enjoy a choice of black boxes, these in Kraft will work for m... See more

I spoke with customer service rep Susy. She was pleasant, knowledgeable, polite, and happy to assist me! She is a true asset to your customer service team. Thank you!

Very fast and Items are available when needed. Products are affordable and of great quality. This my third time using this company.

Taking 3+ weeks to ship order. Order missing a third of the items. Products out of stock when they show in stock. Not answering phones. Not answering emails. Deploying system changes during p... See more

I always find what I need and more at WSP! I've been a customer many years and will continue to purchase here. So many new and items too!

What is going on with WSP over the last 6 months? They used to always provide excellent service, great sales and fast shipping. They have been revamping their process for months now and thought they... See more

The product was exactly what i was expecting it to be- the bottles were perfect. The fragrance oils were excellent, and will be added to my line

Love the new web site. Easy to use and follow. Like the fact that more sales seem to be geared toward popular items and I love the new reward program.

Reliable and pretty fast shipping. Love using this company for supplies for my business.

Items are displayed as available in the shop but are not delivered. No one responds to messages, nor is the money refunded. Customer service has become absolutely terrible, and this was definitely my... See more

So far so good since the day I started my business with them about 2 yrs ago . Everything came neatly packaged , never had any damaged goods.

Prices are good and I was surprised on how fast I received my order. Will definitely by from again.

Products arrived as expected and in a timely manner. I love WSP soap making oils and products.

Great offerings, customer service, website is easy to use and right the first time always happen for every order!

I was looking for a larger chapstick-style twist up tube that could be used for a homemade multi-use balm and this was the perfect thing! It holds just enough product and the diameter of the applicati... See more

The processing takes a bit, but once it hits the post I get my orders fast! Of course, the products and prices are near-unbeatable.

Shipping and handling is a little high but the products are good! The shipping has gotten faster for me then it use to be in the past.

Wholesale Supplies Plus has excellent service and great product. I have been a client for 11 years. Highly recommend!!!

I AM A REPEAT CUSTOMER AND ALL THE OILS I HAVE PURCHASED HAVE BEEN EXCELLENT QUALITY OILS

Opened each of the 11 fragrance oils I received at the time of receipt and gave them the official sniff test. Absolutely 110% pleased with each one. Extremely well packaged too. Very pleased indeed.

Received fast, packaged well, everything was intact. Will order again

WSP always packs with the best shipping supplies! They are always very prompt and speedy delivery. I highly recommend them if you need your stuff yesterday. 😁

I can trust wholesalesuppliesplus…I always get what I ordered and if there is something wrong with my order, customer service always makes it right.

I was so happy with the everything I ordered! Since my issues last year with shipping, this was a 100% improvement!

Easy ordering process and my order arrived quickly and undamaged. Thank you

This company has gone downhill. Customer service doesn't know what they are doing. They need a new CEO before the current staff runs this company into the ground. Debbie May built this company that po... See more

Excellent product availability and fast free shipping makes this an excellent store to shop with.

Horrible customer service. It’s been months of them “updating” their process while not responding to emails or phone calls. I Posted a bad Google review and they responded to that within 8 hours. T... See more

First time ordering from this company and the prices and merchandise very good quality