whybuynew Reviews 

4,226
TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 1 out of 5 stars

Terrible company! Equipment was filthy and barely worked - actually made the place dirtier than it was before. Then not only did they not collect the item on time, they didn’t even tell me they... See more

Rated 5 out of 5 stars

Second order both came next day they were package verry good nice and safe I give five stars.the decks are refurbished and in mint condition (they look new) I'm verry happy with these guys and will be... See more

Rated 5 out of 5 stars

I purchased my controller in 2018, the after care service recieved from these guys are worth more then all the gigs in a life time... I have asked for advice and help, always getting the best res... See more

Rated 5 out of 5 stars

Extremely helpful staff.Wanted some replacement bolts for some gorilla tripod speaker stands and was given this company as a gorilla supplier.Absolutely top service.Paid a very fair price and within 3... See more

Company details

  1. Music shop
  2. DJ Supply Shop
  3. Electronics store
  4. Hi-fi shop
  5. Hobby shop
  6. Musical instrument shop

Information provided by various external sources

Established for over 15 years, whybuynew.co.uk is one of the leading DJ and Music websites in the UK specialising in New, Used & B-Stock. We are fanatical about everything DJ and employ experts in all areas to advise customers about their passion. Your passion is our passion and we have all the latest gear in stock at the best prices available. Based in Colchester we have over 30,000 square feet of warehouse space along with a busy superstore with ample parking. Please email, call or visit us to discuss your DJ and music requirements.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(4,226)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

GREAT BUY

The stand is excellent and has a great look. Simple to erect and simple to put down. I would have given 5 Stars but, one of the connectors was damaged. However, it was easy to straighten with a screw driver. The delivery time was excellent and a simple process overall.

5 September 2022
Rated 5 out of 5 stars

Top marks!

Deck exactly as advertised and packed ultra securely. Arrived quickly and safely.
10/10!

31 August 2022
Rated 5 out of 5 stars

Very good

Very good, speakers were well packaged and delivered on time in good condition and working order.

3 September 2022
Rated 5 out of 5 stars

Great service from this company

I used this company to trade in some used speakers. They responded really quickly to my enquiries, arranged collection and paid directly in my bank account within 8 hours of receiving them. They also gave me a very competitive price. Would definitely recommend to others. Excellent service.

31 August 2022
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish. Bought a trampoline and it arrived. The box looked open already. We took all the pieces out and just as we began to assemble the trampoline, it was missing a few parts from it. Won't be buying anything from here again.

27 August 2022
Unprompted review
whybuynew logo

Reply from whybuynew

Hi
I am sorry to hear of the experience you had with your order. I can see that our support team have refunded this for you.

Please accept our apologies for the issue with your trampoline

Kind Regards Darren

Rated 5 out of 5 stars

Excellent service

The items were delivered next day as advertised, and in good condition. The only problem was that the remote control was missing. One phone call solved that and the remote was sent and arrived within two days.

23 August 2022
Rated 5 out of 5 stars

Efficient

Product arrived in a timely manner with good communication received throughout

17 August 2022

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