WICKERS WORLD LTD Reviews 

42
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

This was my 7th balloon flight. I absolutely loved it. The pilot, Jon, was brilliant, very knowledgeable and made it all very interesting. We went from Aston Marina near Stone to Stamshall near Uttoxe... See more

Rated 5 out of 5 stars

After a long wait, due to Covid, health issues and the weather, I finally managed to fulfil one of my bucket list items, this was bought as a gift. What a fantastic morning. The staff were very info... See more

Rated 5 out of 5 stars

Myself and my husband had a fantastic balloon flight 6am on Saturday 2 May over Staffordshire ,it was a perfect morning, flight and landing and well worth waiting for . Everyone at Wickers World hav... See more

Rated 1 out of 5 stars

Meant to be an anniversary gift in June. Every booking I've made has been cancelled. 12 month voucher but given winter it's more like 8 months. They've used every excuse in the book including a backlo... See more

Company details

  1. Gift shop
  2. Event ticket seller

Written by the company

With over 35 years experience, Wickers World is the largest independent provider of hot air balloon rides in the UK. We offer breathtaking flights across Staffordshire, Derbyshire, Cheshire and Shropshire.


Contact info

4.2

Great

TrustScore 4 out of 5

42 reviews

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4.2

All reviews

(42)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

This balloon flight was supposed to…

This balloon flight was supposed to have been a Christmas present from my partner in 2016. So far every date booked has been cancelled , we have got into the practice of checking on different days whether the flight is taking place even on days when conditions appear to be good only to find that on every occasion flights have been cancelled for any number of reasons we are beginning to think that this is a rip off and are considering contacting the consumer protection authorities .

6 March 2018
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware - THIS COMPANY WILL HAPPILY RIP YOU OFF.

I purchased tickets for midweek balloon flights and tried to book multiple times. Each time they cancelled.

Then they tried to say my vouchers weren't valid despite their terms and conditions stating they were fine. The staff are rude and will go to any means to try and get more money off you.

Flights get cancelled at the drop of a hat and in the end I had to threaten court action to get a refund. Over a years worth of hassle for nothing.

Jon Rudoni the director and chief pilot is also a real charmer his parting words to me:

"I was looking forward to going to a small claims court. What a shame. Well see what happens next"

Do not use this company!

17 September 2017
Unprompted review

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