Paul Hill at Wicks Andover did my kitchen design and helped me pick my units and all accessories. He came out to measure and gave advice. I did not feel rushed at anytime He supplied emails and... See more
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Location
Switch locationNorthern Avenue, Northern Avenue Retail Park, Andover Wiltshire, SP10 4AU, GB
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I’ve been using the Andover Wickes for many years. I find all the staff extremely helpful and friendly. Danni the manager is always super efficient and helps with any problems I have, and is very prof... See more
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Edit: 1 month later and still no refund :( Delivered twisted and warped construction timber, (2 days late) and still trying to get it collected and refunded more than 2 weeks later, after nearly a... See more
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I initially went into Wickes to purchase an ‘off the shelf’ kitchen. Whilst asking a few questions I caught Pauls attention and he immediately persuaded me to book a home visit for a quick measure up.... See more
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Company details
About Wickes - Andover
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Northern Avenue, Northern Avenue Retail Park, Andover, Wiltshire, SP10 4AU, United Kingdom
- +441264721800
4.1
Great
47 reviews
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Extreme disappointment
This review applies to fitting and customer service only. Work started on kitchen 16 December 2021. Fitter left before Christmas to go on holiday leaving me with no sink or cooker. Came back and "finished" kitchen. Extremely displeased with it. A new (excellent) fitter came and completely replaced everything, including tiling. Several items included on order were not needed and despite messages to and from Head Office and Andover have still not had a refund for them. Am at my wits end about what to do next.
8 January 2025
Unprompted review
Reply from Wickes - Andover
Hi Lyn, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order and the length of time it took to receive your refund. We've asked for information on Trustpilot so we can look into it further. - AH
Bathroom refit
Any problems I was informed straight away, and sorted quickly, the tradesmen where smartly dressed and keep things clean
10 September 2024
Unprompted review
Reply from Wickes - Andover
Hello Stuart, thanks for your five-star review, and I'm glad you enjoyed the bathroom refit service from our Andover store! - Dylan
A star rating for our new Bathroom
We decided to upgrade our bathroom this year, we went in to Wickes to arrange a design appointment.
Paul came round to view our bathroom and made a plan for us, taking in our requirements that we needed. He was fantastic throughout the whole process wasn’t pushy neither. He even gave us advice and ideas down to the little details with what we could do.
We did get stuck with a few bits and pieces along the way, but he was fantastic helping us solve them.
We cannot recommend this guy enough. He is polite, friendly and professional. He is absolutely brilliant and we had an A star experience.
Thank you again Paul 👍
2 December 2024
Unprompted review
Reply from Wickes - Andover
Hi Simon, thanks for taking the time to share this feedback, we are pleased to hear that Paul done a great job from start to finish with your new bathroom and provided plenty of advice and ideas, we appreciate you taking the time to let us know. RD
We want to thank Paul in the kitchen…
We want to thank Paul in the kitchen and bathroom department for a thorough and pleasant bathroom design experience. Great communication, love the design, a personal experience, and we can’t wait to see our new bathroom come to life. Many thanks!
15 November 2024
Unprompted review
Reply from Wickes - Andover
Hi Graeme Scott,
Thank you for taking the time to share your positive experience with us, I'm glad to learn Paul was able to provide you with an excellent service. - SF
Great advice and support.
Paul, who works in your Andover kitchen and bathroom area, was very helpful as I needed assistance with my kitchen fitting issues. Paul kindly provided me with good advice and direction to take to achieve a good and professional finish. Clearly an experienced kitchen fitter with much knowledge who is keen to help and support. Thank you Paul.
14 November 2024
Unprompted review
Reply from Wickes - Andover
Hi Aesop Fables,
Thank you for taking the time to share your positive experience with us, I'm glad to learn Paul was able to provide you with an excellent service. - SF
A while back I purchased a Einhell…
A while back I purchased a Einhell garden strimmer from wicks ..all good quite please with it ...until I returned to buy some replacement blades looked on the Einhell display stand couldn't see any replacement blades so I ask at the counter...apparently wicks happy to sell the machines but if you want the blades you have to shop somewhere else not happy.
27 October 2024
Unprompted review
Reply from Wickes - Andover
Hi, S Long. Thank you for taking the time to share your review with us. I'm really sorry to learn that you were not able to find the replacement blades for your Einhell garden strimmer. I have sent you a request for more information, so I can look into this for you. Thank you again for your valuable feedback. - Scott H
After several new kitchen design plans…
After several new kitchen design plans and associated quotes from various companies local and national, I was completely at a loss.
I then went to the Wickes store in Andover , Hampshire. I met with Paul Hill, manager of the kitchen & bathroom section.
Paul then designed and priced a fantastic kitchen for me with simply the best products and service that I could have asked for.
From ordering to fitting the product Paul was always on hand to offer help and advice.
Thanks to Paul & Kitchen fitter Dan , we now have our dream kitchen.
I couldn’t be happier.
Thank you Wickes & a huge thanks to Paul Hill.
2 September 2024
Unprompted review
Reply from Wickes - Andover
Hi David, thanks for taking the time to share this feedback, we are pleased to hear that Paul and Dan done a great job from start to finish and that you now have your dream kitchen, we appreciate you taking the time to let us know. RD
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